While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent selection! Great! Positioning parking right outside. Friendly, helpful staff and team. A great place to buy your vapes.

Rated 5 out of 5 stars

This gentleman was absolutely wonderful so kind and helpful, we had a flat tyre and got stuck parked outside his shop. He was really helpful letting my elderly relative use the bathroom and then offer... See more

Rated 5 out of 5 stars

Dee was really helpful in suggesting a vape after i gave her some details of what i wanted it to do. after a few emails back & forth i thought i'd just ring and chat to her rather than email, very... See more

Rated 5 out of 5 stars

I had already had experience with an ARC 4 vape unit and with the seller directly, so I knew what to expect from both, although this time I purchased the ARC5 kit. I was not disappointed with either.... See more

Company details

  1. Vaporizer Store

Written by the company

Best4Vapes has been operating in the UK since the electronic cigarette industry launched in 2009. Our primary goal is to make the transition from smoking to vaping as easy as possible for you by offering informed guidance and a wide range of authentic vaping and e-cigarette products. From 10ml e-liquids to short fills, nic salts and nic shots, vape kits to vape coils, vape pods to disposable vapes, and everything in between, BestVapes has you covered for all of your vaping needs. Since vaping technology is always evolving, there are always new things for you to check out whenever you visit our website. If you need to replace your vape equipment or are looking for a new vape kit or mod, BestVapes is the place to go, both online and in store.


Contact info


4.9

Excellent

TrustScore 5 out of 5

376 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Best4ecigs response to complaint. LAUGHABLE AND JOKERS

Ok! So I dare to pass comment on an incident that occurred in a "local shop" and thought I should inform the company that I had left a negative review. I receive a so so email from the MD, clearly skirting over the issue a little but in itself was ok.... I then open up my email today to find this belligerent email from a person I can only describe as lacking in basic manners! Sorry lovely if you cant take the heat of a bit of feed back leave your pooch at home or leave it to people who were brought up rather than dragged up! See it for yourself folks... and this is how you retain custom? Just remember this shower are people your handing over good money too.......

Dear Karl

I'm sorry to hear you feel this way. We do our very best to accommodate all of our customers and take customer service very seriously. However, due to the following, Best4ecigs will NOT be changing its dogs allowed policy, see below:

I'm sure if you have heard about the heartache and misery caused by a dog theft in Sainsbury's carpark. The owners left their two Chihuahuas locked up in the back of their SUV whilst they popped into Sainsbury's and they were stolen, even with the surveillance camera's being first class. They were the lucky ones, after a few weeks, with every animal lover in the Hinckley area looking for them thanks to social media, posters, adverts etc.. they eventually got them back after paying £4,000.00 in what can only be considered as blackmail due to the perpetrators remaining anonymous. Most are not that fortunate.

Dog theft is rife and as an animal-friendly company, we would not wish that pain on anyone. I state again, we will NOT be changing our policy, customers dogs will always be welcome into our stores, they will never be left to be tied up outside where a possible theft could take place!

This situation has never arisen before, where a dog has an 'accident' but as the saying goes 'never work with animals or children' because the unexpected can happen' as on this occasion. The mess was cleared up immediately by the Managing Director and air freshener was sprayed.

In closing, we have many, many customers who appreciate that they can bring their much-loved dogs into our stores and even more animal lovers that champion our decision. It certainly does not raise additional questions regarding our hygiene practices and to suggest it does is ludicrous! I understand you are not in that majority and as such, I wish you all the very best in the future in finding another Vape store as informative, friendly, convenient, price conscience and as well-stocked with the very latest e-liquids and hardware as ours.

Kind regards

Rebecca Hicks

Best4ecigs

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Visited the newly opened Maypole shop in Birmingham on 1/7/19. Friendly, knowledgeable and helpful staff member named Scott assisted me in the purchase of a basic smok unit which is great. good selection of juices available would definatley recommend this company.

July 3, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and excellent product

I had already had experience with an ARC 4 vape unit and with the seller directly, so I knew what to expect from both, although this time I purchased the ARC5 kit. I was not disappointed with either. The product arrived quickly and well packaged and the ARC 5 is superior to the ARC 4. I would recommend both to anyone. However, since you asked for an honest opinion, I've already received and returned a review request from Best4ecigs and am not best pleased at being asked for another review.

June 2, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look