Best Bongs And More Reviews 

195
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Scam website 100% Sent them the money, never received my goods, never received a response from any of my emails. Website isn't even there anymore.

Rated 1 out of 5 stars

Finally got a responce after mutiple emails. Stating we'll look into it. Still nothing. Slack initial service, must have been over a week before sending order. Oder was incorrect upon receival. F... See more

Rated 5 out of 5 stars

I received the wrong colour but allgood not much of a difference, word had me thinking it wasn’t legit after I processed the payment ha but actual pretty happy with what i received. mad hits an all th... See more

Rated 5 out of 5 stars

The best bong shop going has great variety and great prices!! Amazing delivery times and orders arrive in time too haven't had any delays even with covid would 100% recommend this site and with their... See more

2.8

Average

TrustScore 3 out of 5

195 reviews

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2.8

All reviews

(195)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Average

Wrong color product was sent and it was packaged in a way that the stem fell out and broke once it was opened

August 24, 2021
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Reply from Best Bongs And More

Hi Bryce, I am very sorry to hear about this happening. We have contacted you through email or if you did not receive it, please email: bbmcontactau@gmail.com

Rated 1 out of 5 stars

Not the best

The first time my order came it was missing one cone piece. They didn’t get back to me until I made a review and then they told me they sent it separately and asked me to change my review which I did. It’s been so many months now and I still never received the second delivery- not sure why they sent one cone piece separately anyway. Communication is terrible

August 12, 2021
Unprompted review
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Reply from Best Bongs And More

Customer was fully refunded for the cone piece which was out of stock

Rated 5 out of 5 stars

Pipes

There was a misunderstanding on price and staff quickly fixed the problem with no fuss.good on you BBM!!!

July 31, 2021
Rated 1 out of 5 stars

not very satisfactory

firstly i ordered a bong and a lighter, got no lighter first and the bong was damaged, i spoke to someone on the snapchat account who said my lighter was out of stock so they shipped it the next day, i got the lighter but not the right one anyway. also was supposed to get a replacement bong shipped out as mine was damaged, and never recieved that.

June 30, 2021
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Reply from Best Bongs And More

Hi,
I am very sorry to hear about this happening. Sadly, we are unable to solve disputes, concerns and issues over social media due to spam and other reasons. Could you please contact us at bbmcontactau@gmail.com with your name, order number, any important information and we will get back to you as soon as possible.

Rated 1 out of 5 stars

Still haven’t received my package…

Still haven’t received my package after a month and I paid for express post! They won’t answer my emails at all so DO NOT ORDER ANYTHING FROM THIS COMPANY!!! They’re plain crooks!

June 24, 2021
Unprompted review
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Reply from Best Bongs And More

AusPost says parcel has been delivered. Have not received a reply from customer yet.

Rated 4 out of 5 stars

I liked what I received

I liked what I received, the order was delayed due to COVID but didn’t expect a small amount of stuff but can’t choose what I get for $25 mystery box otherwise great conversation and great mystery box items

June 15, 2021
Rated 2 out of 5 stars

Fisrt time shopping here i specially…

Fisrt time shopping here i specially wanted this one item and stated that before payment they sent the wrong rubbish which i hate and did not want they ignore all emails only when consumer affairs spoke to them did i get reply ,they were out of stock for my item sent some other rubbish they dont offer refund or say before they take money my original item is out of stock down $45 for this rubbish item im stuck with not used no refund or exchange they back to ignore msg and offer a $2.00 refund worst service from this store!

May 25, 2021
Rated 1 out of 5 stars
Best Bongs And More logo

Reply from Best Bongs And More

Hi Mackenzie,

Could you please reply to our email we have sent and attach a photo of the wrong item you received so we can resolve this. Thank you.

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