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At Best Care Liverpool, our mission is simple: Care That Empowers. We believe everyone deserves high-quality, compassionate support that promotes independence, dignity and confidence while remaining in the comfort of their own home and community. Established in 2018 and regulated by the Care Quality Commission (CQC), we provide professional home care and specialist support for adults, children and young people across Liverpool, St Helens and the wider North West. From personal care and companionship to complex care, respite, live-in support, overnight care, hospital discharge and community-based support, every service we provide is tailored to the individual. Our philosophy is “We Care Like Family.” That means treating every person with the same kindness, patience and respect we would want for our own loved ones. We understand that no two people are the same, which is why we work closely with individuals, families, local authorities, NHS teams and other professionals to create personalised support that truly meets each person’s needs. Whether we’re helping an older adult remain independent at home, supporting a child with additional needs, or providing emergency care packages, our focus is always on delivering safe, reliable and person centred care. We pride ourselves on being responsive, flexible and committed to making a genuine difference in people’s lives. At Best Care Liverpool, care is more than a service it’s a commitment. Care That Empowers. We Care Like Family.
Building 1, Suit 3, WA9 5GG, ST Helens, United Kingdom
4.3
8 reviews
No recent history of asking for reviews
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The carers are very patient,kind and always considerate to client they are very considerate of their dignity and privacy nothing is too much trouble and i cannot praise their efficency enough
My Journey with Best Care Liverpool Ltd
I have been working with Best Care Liverpool Ltd (BCL) for the past three and a half years, and it has been one of the best decisions I have ever made.
When I first joined the company, I was completely new to the care sector. Naturally, I was nervous and lacked confidence, but the support I received from the very beginning was incredible. I received a thorough induction, excellent training, and the opportunity to shadow experienced carers until I felt confident to work independently. The reassurance, guidance, and encouragement I received helped me grow into the confident and compassionate carer I am today.
Over the years, I have developed both personally and professionally. One of my proudest achievements was being recognised as Carer of the Month, which made me feel valued and appreciated for the dedication and hard work I put into caring for our service users.
The management team is approachable, supportive, and always willing to listen. They genuinely care about their staff and are always available to offer advice, encouragement, and support whenever it is needed. I have always felt respected and appreciated as part of the BCL family.
I am currently working towards my NVQ Level 3, and I am grateful that the company encourages career progression and continuous learning. BCL believes in helping its staff achieve their full potential.
The most rewarding part of my role is knowing that I make a real difference in people's lives every day. Seeing a smile on a service user's face and knowing they feel safe, respected, and well cared for gives me great job satisfaction.
I would highly recommend Best Care Liverpool Ltd not only to anyone looking to build a rewarding career in care, but also to families looking for a trusted care provider for their loved ones. BCL delivers compassionate, person-centred care with dignity, respect, and professionalism. If you are looking for a company that genuinely cares about both its staff and the people it supports, BCL is the place to be.
My experience with Best Care Liverpool has been excellent. The team is professional, compassionate, and always goes above and beyond to provide high-quality, person-centred care. They treat both service users and staff with dignity and respect, creating a supportive and positive environment. I truly appreciate their dedication, teamwork, and commitment to making a real difference in people’s lives. I would highly recommend Best Care Liverpool to anyone looking for outstanding care services.
Company from africa. Our culture Our family. Keep it up children of africa. This is used.One family we can make it. We learn everyday
I’ve been working at Best Care Liverpool for the past two years, and it has been an incredible experience. The management team are supportive, approachable, and genuinely care about both their staff and service users. My colleagues are amazing, and we work together as one team to provide the highest standard of care. The service users are wonderful, and it is a privilege to support them every day. The positive, welcoming atmosphere has made Best Care Liverpool feel like a second home, and it never feels like I’m going to work. I highly recommend Best Care Liverpool to anyone looking for high-quality care or a rewarding place to work. Thank you to everyone for making the past two years so enjoyable and fulfilling.
Exerllent service , so patient with clients and also make sure every client is comfortable and happy
Positive workplace.
Safe environment.
Team work
Good career building.
I've been working at Best Care Liverpool for 4 years now, and it's been a genuinely great place to work. What stands out most is how well the management team looks after the people we care for — it's clear that quality of care is a real priority here, not just a box to tick. They also take good care of their staff, and I've always felt happy, comfortable and supported in my role. The training is thorough and ongoing, and there's always support there when you need it. I'd recommend BCL both as an employer and as a care provider.
Reply from Bestcareliverpool
Thank you so much for this, it honestly means a lot to us.
It's been a pleasure having you as part of the team over the last four years. Knowing you've felt supported and happy here is exactly what we hope for, because we believe that when our team feels valued, the people we support receive the very best care.
Thank you for everything you do every day. We really appreciate having you as part of the Best Care Liverpool family.
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