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BestDates Reviews 1,677

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,513 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and pleasant demeanor, noting their excellent service and understanding approach. Many people appreciate the opportunity to connect with others and have meaningful conversations, with some even finding long-term relationships. However, some customers expressed dissatisfaction with the pricing, finding the cost of credits and features to be too high. There were also occasional concerns about the website's outdated design and user experience, with some people reporting difficulties with verification processes and the inability to share contact information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a good site with a supportive... See more

User experience

Users describe ambiguous interactions with the user experience. While many reviewers praise the ease of... See more

Price

People report negative experiences with price, consistently expressing that the service is too expensive.... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of communication is your strongest point. Having to jump thru hoops to obtain contact information is frustrating. After achieving 5000 pts, you should be free to exchange what you want without in... See more

Company replied

Rated 4 out of 5 stars

Bestdates is trying to their best to match people accordingly. They gave that sense of responsibility to keep your details secured online. However, the cost of finding love and friendship is too costl... See more

Company replied

Rated 3 out of 5 stars

I really didn't get help to update my driver's license for my verification. I'm still needing help to update. Are you doing this so I won't pass your verification? All it asked for was a updated photo... See more

Company replied

Rated 3 out of 5 stars

I didn’t like that he told me he couldn’t deal with something that another employee had done for me and then he did solve my issue but I asked for just ten credits and he said no 😔😒 so disappointing... See more

Company replied


Company details

  1. Dating Service

About BestDates

Written by the company

BestDates

BestDates is an online dating platform designed for those who are ready to begin again—with care, intention, and emotional clarity. Whether you’re returning to romance or simply seeking a fresh perspective, our space offers an inviting environment where communication is light, meaningful, and always respectful.

We understand that every story is different. That’s why BestDates lets you connect at your own pace, without pressure or expectation. Conversations unfold naturally, allowing you to express yourself with ease and connect with others who value warmth, kindness, and gentle honesty.

Here, you can engage in thoughtful exchanges that bring something meaningful to your day—whether it’s a new perspective, a shared laugh, or a small emotional spark. BestDates isn’t about rushing or forcing outcomes. It’s about making space for what could grow when the time is right.

Our platform is welcoming, supportive, and built around the idea that fresh starts matter. Discover the joy of emotionally present communication and take a step toward something that feels right for you—with simplicity and care. On BestDates, each message is a soft invitation to explore what’s next.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I think there are alot of interesting…

I think there are alot of interesting ladies on this platform so far I have only chatted With one but she is very niceI really like it so far

April 5, 2026
BestDates logo

Reply from BestDates

Hi Doug,

Nice to know you're having such a positive experience with the people here, that's what it's all about!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

It’s getting extremely exciting

It’s getting extremely exciting

May 4, 2026
BestDates logo

Reply from BestDates

Hi Ethan,

Thanks for sharing, knowing how our users feel about the platform means a lot to us.

Best regards,
Rose from BestDates

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Your people are very helpful

Your people are very helpful, kind and great to talk to. Never had a issue they couldn't handle. Thanks. A great bunch people. Keep up the good work 👏.

May 3, 2026
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Reply from BestDates

Hi Carol,

The team will love hearing this, really glad their effort came through!

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

So far so good

May 5, 2026
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Reply from BestDates

Hi Angela,

Nice to hear the experience has been good so far, thanks!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Chatting with real people….

Chatting with real people….
There’s so much fraud anywhere, but it’s hard to know where to go to meet real people. My experience so far is meeting like people and having a sincere conversation.

April 5, 2026
BestDates logo

Reply from BestDates

Hi Dawn,

Love to hear that! Great people make for great conversations, hope you continue to enjoy the community!

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

I had no idea how this site works and…

I had no idea how this site works and now realize its an expensive process

May 4, 2026
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Reply from BestDates

Hi Dinah,

Certain paid features are what keep the platform running safely and smoothly for everyone. You decide what to spend your credits on, which means your budget stays in your hands. If you'd like to learn more about credits and packages, our team is happy to walk you through the options at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

I was assisted by Markus

I was assisted by Markus. He answered my question quickly and efficiently and was very pleasant. Great employee...he's a keeper! Thank you so much, Fran~

May 4, 2026
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Reply from BestDates

Hi Fran,

Markus will love hearing this, thank you for the kind words!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Character

keeping me relaxed

May 5, 2026
BestDates logo

Reply from BestDates

Hi Neo,

We appreciate you sharing your experience with us.

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

Lots of great candidates

Lots of great candidates

May 4, 2026
BestDates logo

Reply from BestDates

Hi Yogie,

Really glad you're enjoying the people here, that's exactly the kind of community we love to see. Hope the great connections keep coming!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Very good

Very good. Easy to use.

May 4, 2026
BestDates logo

Reply from BestDates

Hi Elaine,

Nice to know the platform has been treating you well!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Still costs money I need a free dating app

What made me leave the site is coins ran out. Im not buying any!

May 2, 2026
BestDates logo

Reply from BestDates

Hi Khale,

Sorry to see you go, if you ever change your mind, our team at support@bestdates.help would be happy to help you find the best credit option for your budget.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Best dating app

Best dating app

April 4, 2026
BestDates logo

Reply from BestDates

Hi Tessa,

Reviews like yours play a real part in how we grow, we appreciate you sharing it.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Because i was able to talk to someone…

Because i was able to talk to someone for free credits, somehow got a little conversation...

May 4, 2026
BestDates logo

Reply from BestDates

Hi Riz,

Glad the free credits gave you a chance to get the conversation going! Hope it continues to grow into something special.

Best regards,
Rose from BestDates

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