Bestfaredeal Reviews 6

They stole!!!!! We booked for 2800$ and they never sent the tickets . They sent a reservation number but airline said they never got the money so they canceled the reservation. THEY STOLE !!!!they say they do not have proof of payment to give us a refund !!!!!! ??????

Horrible company. They cancel my ticket without my consent and won't reimburse my money. I can't seem to be able to talk to anyone.

SCAM SCAM SCAM, Click bait
I paid for a ticket for a California family trip on October 14th,for a December 23rd trip even after they jerked up the price after I paid for the ticket (reason was the one that I paid for initially was a discounted price), I still agree to pay the difference. They gave a bad reservation # that is not ticketed, but upon confirming from the airline, they said bestfaredeal never paid for the ticket, even after several weeks of withdrawing the funds from my card. I made many calls to them and they assure me that they will issue an eticket before my travel date.
Well, I checked the reservation on the 16th of December, and it is not working, and when I called bestfaredeal, they said they cant get the ticket and they have cancel the reservation. This is a week to my family travel, and no cancellation email from them, plus price for my group is gone from around $1600 to little over $5000. Now, we cant afford the new air ticket cost. This is my story, and I do not think any customer should go through this. This business should not be in operation in Canada, and the more we can review about them, the better it will help other consumers from this click bait scam. I am not sure of how to tell my young children that we are not going to make the trip any longer.
Believe their phone agents at your own peril.

*** Update novembre 20th

We finally received our tickets 7 days before departure. Yes, we got a fair price, even though we agreed to pay $100 more per ticket than the initial price paid/displayed. But all the calls, stress, and uncertainty were absolutely not worth it! They wanted us to remove this review in order to get our ticket…This company's strong point is answering the phone quickly and trying to be reassuring! We realized that this company waits for the best price before proceeding to purchase your tickets... be aware that encouraging them is gambling... they waited until the ticket price dropped below what we paid before sending us the airline's booking number. I recommend this company to those who want the best price and are comfortable with not having seats a few days before departure, and are very flexible with travel date… plus have a very good credit card annulation policy. ( In our initial confirmation email, it is clearly mentionned that it is your responsability to check the flight 72h prior departure !!).

*****
Avoid this company at all costs!!! It's fraud and a complete waste of time!
We bought 5 tickets for a family trip... it was a good price compared to the airline's website, found through a search engine. After completing the transaction, I received a #BFD number... but no valid number for the airline... I contacted them and spoke briefly to a human (not a voicemail), which was somewhat reassuring. They told me there were only 5 tickets left and I had to upgrade. I agreed to pay the extra $500, which was supposed to give me a carry-on. I received a confirmation number from the airline and checked it; everything seemed fine! I checked again a week later, and my reservation was canceled!!!!

I contacted the company again by email, and they promised to send me a new confirmation code from the airline: I received nothing. I called again... they finally gave me the booking code. I checked with the agent on the phone, and the booking was active, with our 5 names, etc., but without baggage! I asked for proof that baggage would be included, and they sent me a message to that effect... stating that they were responsible for any additional charges at the airport!
I figured I had to trust them. I checked again a few days later, and the booking with the airline was canceled yet again!!!! We had never been notified!!! After waiting an hour and a half to speak to an airline agent, they told us that they had never received payment for the booking and that there was no booking in our name!!!!! Two weeks after this check, we still haven't heard anything! Inexperienced travelers, save yourselves unnecessary worry... never book with this company!it's a waste of time and unnecessary stress!