The team at Canary Wharf are helpful, friendly, efficient and a credit to the company. Typically the best rate around - so I’ll keep coming back.
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Easy to order, handy location, only reason it's not 5 stars is they don't tell you exactly when the money will be ready (say it could be a few days) and then when it is ready you only have 1 day to co... See more
I have used BestForeignExchange for many years and always found them straight forward and easy to deal with. This time was the usual easy procedure and the man in the office was polite and friendly... See more
I ordered a couple of currencies online but was unable to make it on time to collect them that evening. The following day, both rates had changed favourably for me. Despite any order being kept for 24... See more
Company details
Written by the company
Best Foreign Exchange offers market-leading online foreign exchange rates across a wide range of currencies in London. Buy and sell foreign currency. Convenient store locations: pick up your order from your nearest Central London branch. We’re rated ‘Excellent’ on Trustpilot for rates and service.
Contact info
15 Galena Road, W6 0LT, Hammersmith, United Kingdom
- +44 3316 303 203
- CustomerServices@no1currency.com
- bestforeignexchange.com
4.7
Excellent
13K reviews
Hasn’t replied to negative reviews
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The best exchange rate.
September 19, 2023
Great service and exchange rates.
September 19, 2023
Best rates and easy to order and collect
September 20, 2023
Very good service
August 20, 2023
Good exchange rate
August 18, 2023
Always use your prompt reliable service
August 20, 2023
Great customer service
August 17, 2023
…BIG UP TO THE STRAND BRANCH
I WENT TO THE STRAND BRANCH ON 3 SEPERATE OCCASIONS WITHIN A WEEK AND EACH TIME I FOUND THE STAFF PROFESSIONAL AND FRIENDLY EACH TIME
August 17, 2023
Polite and efficient as always
July 18, 2023
I have used it 2 times for large amount…
I have used it 2 times for large amount of exchange. In general I would rate it a top-service, but I was asked to come back following day due to requirement of approval by their head office and they stated the approval can be commenced only between 8-17 pm . We agreed me to provided required documentation for the approval by email in morning to enable them to run through approval process during the day for my return after 5pm in evening. On my return, to my surprise the counter stated that my transaction still need to be approved by head office and I was asked to wait for. In 15minute time approval was gained and my transaction completed. Don't understand why the approval could not be submitted on day one making me to travel twice for single transaction, hence 4 star rating.
July 17, 2023
I order my currency online and they are…
I order my currency online and they are always reliable and efficient.
July 16, 2023
I ordered the euros thinking they were…
I ordered the euros thinking they were going to be ready instantly and then when I realised they wasn't I phoned the contact number and they checked locally if the one I wanted was available and ready to pick up. It was thankfully they even emailed the branch to let them know what had happened and that I was on my way. The staff member in branch was really friendly and helpful.
July 16, 2023
Really good rates and easy service
Really good rates and easy service, rate booked online
June 18, 2023
Best place for foreign currency
Best place for foreign currency, I never use anyone else
June 18, 2023
Very helpful
June 18, 2023
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