Query
Very efficient in responding to my query. Jamal got back in super time from when my email was sent. Good customer service. 👍👍
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Very efficient in responding to my query. Jamal got back in super time from when my email was sent. Good customer service. 👍👍
Great attention to customer, and fast respond.
I would like to thank the escalation team for resolving my issue positively so quickly. Really appreciated!
They helped me immediately. No fuss,no stress.Im thankful for their quick response.
They are easy to contact when you need anything? And they are very understandable.
Assistant is helpful, escalation team is responsive.
After I made some confusing decisions - I found that Good service by Emerald helped me rectify my situation and I was not left out of pocket - Many thanks for the humane response to a pensioner like me.
I asked them to cancel my membership as I did not intend to sign up for a membership. A member of their support team, Curtis, assisted me and assured me the membership is cancelled and all my information is removed from their website.
I have been gracefully offered a refund of subscription
Thank you
I opted for the Max Mara gift box at £6.95 and was directed to this website only to learn I had subscribed to a service that I definitely didn't want. Not sure if the deceit is the fault of Max Mara or this business.
I cancelled within 24 hours which was the soonest I was allowed to do so
I assume I have lost my £6.95 (not the largest sum to lose, obviously) but will also not receive the Max Mara gift box.
I didn't realise that I signed up for a membership. Harry from customer services was great help in sorting it out immediately. Many thanks
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