Besthoteldealsglobal Reviews 

72
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Found a great deal through Google hotels search and was a bit apprehensive when looking at the reviews but it wasn't a long stay and I needed it for a next day booking so took the plunge. Glad I did,... See more

Rated 1 out of 5 stars

I needed to book a room for travel to a funeral. I somehow selected the day prior to the one I needed to book (yes, my mistake). Only moments later, I realized the mistake and contacted their custome... See more

Rated 1 out of 5 stars

BEWARE! Booked a stay through BestHotelDeals while traveling, and upon arriving at the hotel, was denied check-in due to a system outage at arrival. Had to travel further to find another hotel. Rea... See more

Rated 1 out of 5 stars

I have booked one night in Hôtel Palm Beach Resort & Spa in Saly, Senegal - a very good hotel. Instead i got the voucher to very different low quality hotel. The Voucher provider besthoteldealsglobal.... See more


Contact info

1.9

Poor

TrustScore 2 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(72)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a scam website

This is a scam website. I tried to book and my card got blocked. Called my bank and they advised their was a 2nd website trying to access my account. Complete scam. Iv had to reorder new cards:(

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

Wouldnt reccomend

We got a hotel in Marion N.C. At Hampton inn and both places charged us for the room so we ended up paying $400 for a $200 motel room. It has been 2 months and we still haven’t received our money back. We were impacted by the hurricane so money is tight and can’t get anyone to call back so we have to keep calling checking on the status. I would highly not recommend.

September 29, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!

SCAM!!!!!

This website is big scam, do not use this website to book the hotel, i booked hotel and the hotel cannot find my reservation. Tried calling them none of their number worked. 100% fraud website. If you already booked hotel. File for dispute with your credit card company

November 20, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! I’ve been trying to get my money back for two months after booking a hotel room. They never sent the money to the hotel. I sat in the lobby for two hours while they said they were working on sending the money to the hotel. Never came.Looking to hold somebody accountable. I won’t give up

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this Company

Avoid this Company. I should have checked Trustpilot first.

We couldn’t get into our hotel late at night, and they claim they talked to the manager and didn’t hear back for the refund.

Its a lie.

I called the manager and they said no one form them ever reached out. They even said that I claimed the room, which is also a lie.

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud/Scam!!! No not use

I used this site to rent a room on August the 23rd. Went to the location to be told they do not accept online reservations. I contacted best hotels to get told to hold on for about an hour. They changed my reservation number so I tired again for the hotel property to tell me no. This company refuses to refund my money. So I paid for a room that I was not allowed to get and explain myself 50x times and nothing.

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

Unprofessional Behavior to customers…

Unprofessional Behavior to customers was hung up on when we called customer service , called back asked to speak with a manager was told you can call back and you'll speak with me again. So Unprofessional . I can't wait til worthless service site such as this one go under . My dog is a better travel agent , he has cataracts in both eyes , deaf and losing his voice . Thanks boy for the room I know you at least tried and I know you don't have any thumbs but good job.

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

Scam! Avoid!!

Scam! Avoid! Booked a hotel accomodation. At arrival the reservation was missing. The hotel doesn’t have anything to do with this booking site. So all money lost, had to book new hotel at site for double the price. They don’t even respond to my emails.

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

An absolute shitshow of a company

The most ridiculous experience and customer support. Like many people here, I booked a hotel, no reservation came through, had to pay for a room again on the spot as my arrival was late at night.

24/7 customer support is nonexistent and when I finally got in touch with them through email they stopped replying at a point when I asked for an invoice for my stay.

Very unserious business, do not book through them!

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Totally SCAM!

This hotel booking website is a SCAM!!! At the end of booking it says the rate is unavailable but the charge on my credit card was approved. Called my credit card company to cancel the transactions.

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

This company misrepresents their…

This company misrepresents their services. They charged my card for a hotel reservation with additional fees, but never paid the hotel. While I did have a reservation when I arrived at the hotel unlike many who have encountered issues with this company, I still had to pay for my room (which came out to less than besthoteldealsglobal charged me, mind you). I ended up paying over $180 for a $77 dollar room because of this. Do not recommend!!

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

Scammer Alert…

I booked a room with this company and when I checked out early because the room was disgusting (which I could) the motel wouldn't refund my money, stating I had to get it from the 3rd party which is Hotel Deals, mind u I have checked out early a previous time but used a legitimate company and was refunded right there at the hotel. To contact these people they have a 818 number, numbers for outside the US and a email. First I was told I'd have a support number and would be contacted in 24 hours. Nothing days later,Called back I was told that they were waiting on the GM of the motel, Nothing! I have emailed these people and no one has ever contacted me back. Only automated response with a name It has been almost two months, There is no GM at the motel, there's no one to escalate the situation to as they say there is no address only a email address and a phone number that now that I call I'm just sitting on hold you leave an email all they do is send something back with a name same you haven't opened ticket we will get back to you or something like that. Do not trust these people I can't even find them with the Better Business bureau the voucher they sent look like letterhead from a fifth grader something needs to be done I am disgusted with these people don't trust them at all.

October 13, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look