Bestia Pet EOOD Reviews 

434
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and superb craftsmanship of the products, highlighting their durability and premium materials. Many people also appreciate the attractive designs and stylish appearance, often receiving compliments and making their pets look impressive. However, some customers noted issues with customer service responsiveness, including miscommunication about product features and requests for additional payment to correct problems. A few other people also felt that certain design elements, like hardware size or decorative components, could be improved for better practicality or comfort.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the durability and craftsmanship... See more

Quality

Customers had positive experiences with quality, frequently praising the exceptional craftsmanship,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough great things about Bestia and their Krypto/Superman harness. From the moment it arrived, I could tell this was not just another pet accessory—it is a statement piece. The craft... See more

Rated 5 out of 5 stars

Placed my order. It shipped within a day or two. Quality was outstanding. The only thing that was a little disappointing is that online the blue in the Morelia collar and leash looks to be almost a... See more

Rated 5 out of 5 stars

Amazing customer service that resolved my issue super fast and the best and most quality collars I’ve ever purchased for my large dogs. My big guy had worn his for four years and it looks brand new st... See more

Rated 5 out of 5 stars

Absolutely Outstanding Company!! Communication was First Class All the way !! And My Beastie looks like a Gladiator with his Harness and collar ! WOW ! Super Fast Shipping!! This is the Way it sh... See more


Company details

  1. Pet Supply Store

Written by the company

At Bestia Custom Dog Gear we all are dog owners, and we always struggled to find the best dog collars for our pets. That’s why we started creating real leather collars. We made collars for our own dogs; we made them the way we would like them to be. ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

434 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(434)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great collar

Great collar, but the shipping price is ridiculous

October 26, 2023
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

we offer free shipping over 100$, the items come from Europe, form our small town of Pazardjik

Rated 5 out of 5 stars

Awesome

Shipping was fast. Collar and leash are super heavy duty and very good quality. If u have a big dog I highly recommend you order from them and don't water your money going to the pet store. I will only be getting muly collars and leashes from bestia from now on, if I ever even need another because I think this set will last a lifetime of not many years.

September 26, 2023
Rated 5 out of 5 stars

My dog looks great in her new collar

My dog looks great in her new collar. I was looking for a good quality and sturdy leather collar for my dog. I found it on Bestia Collars Etsy site. Great quality. Very sturdy. Looks amazing on my dog. I get compliments all the time.

September 29, 2023
Unprompted review
Rated 4 out of 5 stars

These collars are gorgeous

These collars are gorgeous! Arrived quickly as well. The only(tiny) issue is , I ordered two for gifts and came with one box and bag? 2 collars and a leash shouldn’t have had to choose who’s gifts get boxes/bags. Not at that price point.

September 11, 2023
Rated 5 out of 5 stars

Eros set, red&black

I bought the Eros set. The website has many great looking products. In person the product looks even more amazing. I have a 2 year old cane corso named Minerva and everything fit perfect. Everyone that has seen her collar and harness loves it and asks where I got it from. I work at a vet clinic that has 5 locations and I work at all of them, so many many people have seen the product.

August 16, 2023
Rated 5 out of 5 stars

Amazing product Highly recommended‼️

"I recovered the gorgeous collar today‼️ it’s So so gorgeous 😍 I ordered itfrom NewZealand So it’s little bit took a time. But it was worth ❣️❣️Thebox and wrapping were amazing too 🎁 I’m sure I will order again 👍"

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Platinum collar review…

The quality of the product is excellent, I purchased the xl platinum collar, the only complaint I would have is that the matching leash is too short. Other than that the packaging was impressive it came in a bestia box that had everything bubble rapped and packaged in a pouch inside the box which gave it a premium feel.

August 11, 2023
Rated 5 out of 5 stars

Bestia as a company excels itself in…

Bestia as a company excels itself in both its customer service and in its amazing quality of the products it sells. My experience with bestia is that they will go above and beyond in its customer service to make their customers happy and to help them with any situation that arises no matter what it is. I would highly recommend this company in every way, if you want beautiful and exceptionally made of the highest quality, collars, leashes, harnesses anything that bestia sells it is the best company I have ever dealt with. The customer service is of the highest standard I have ever had the pleasure of dealing with and, again I would highly recommend them.

July 21, 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality extremely poor customer service

The collar looked amazing. I purchased a larger size for my puppy to grow in to. He had only worn it a few times for photo shoots for dog rescue. It was too large to wear until he grew bigger. It actually could and still can slip over his head. I noticed when I went to volunteer for a photo shoot with my pup that the leather had opened up at the folded seam by the buckle. The collar is only a few months old. There is no stitching at that location. Other than that tear, the collar is in mint shape. No scuffs or scratches. Bestia asked me to send photos. I did send photos showing the collar is still in mint shape. They declined repair or replacement stating that the 30 day warranty is over. I think my pup has worn it for approximately 20 hours and never while playing with any other pups. It looks new except for the opening at the fold. Bestia's response was extremely disappointing considering the cost of the collar and how it is advertised as superior quality. A company that does not stand by their products is not a company that I want to support. To be fair they did offer me 10% off a new collar if I spent another $150.00. Why would I do that when my pup has very rarely used the first collar since I am still waiting for him to grow into it. Extremely poor customer service and support.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

This is hands down the best pitbull…gear you can buy

This is hands down the best pitbull gear store I have ever bought from let me be honest I never even talked to these people and I got what thay said thay have its absolutely built pittbull tough and it's vary well made I say from were there shop,is to were I live bangor maine USA took 6 days mabey 7 now that's amazing these days if you want really top notch harnesses I bought 2 I got the dragon eye and the Davidson harness I opened the 1st harness I bought and the vary next day,bought the most expensive harness I saw on there site because I my gut trust was,built stop look no more you finally found the place your looking for

July 12, 2023

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