Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to... See more
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Review summary
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Reviews shaping this summary
I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic... See more
Company replied
Incredible customer service. I placed my order but realised straight away I’d ordered the wrong item! I got an email within minutes to say they had corrected my order with the correct item ! Speedy de... See more
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I have just received my cans of PROFOAM and was really eager to try out the foam on my padded office chairs. WOW! I was astonished and overjoyed at the result! The transformation of the the fabric... See more
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Company details
Written by the company
At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.
Contact info
Unit C1 A Poole Hall Road Industrial Estate , CH66 1ST, Ellesmere Port , United Kingdom
- 0800 058 4569
- contact@bestideasuk.co.uk
- bestideasuk.co.uk
4.1
Great
247 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Brill delivery but item was rubbish !
Profoam review
Quick to order and quick delivery.
But item was rubbish - never cleaned as described !
Disappointed 😞
Took a video just like advert......nothing alike , didn't cleanr hob as suggested...
December 15, 2023
Unprompted review
Reply from BestideasUK
Hi Vicky, thanks so much for your feedback.
It's disappointing to hear about your experience with your purchase even though we get so much great feedback for this product We truly value your feedback and apologise for any disappointment caused.
We'd love an opportunity to make things right. Please contact our brilliant customer support team at contact@bestideasuk.co.uk or call us at 0800 058 4569 so we can look into this further. Your satisfaction is our priority.
I would never buy from this company…
Update- 10/12/23 The sleeve arrived yesterday, but whether I would have had this positive response without my original negative feedback on here, I am not so sure, and will never know. My opinion of not buying from this company still stands. But because I received the item I feel that I need to amend my rate for experience, as eventually I had a positive outcome.
This was orginal feedback - I would never buy from this company again. I was promised a sleeve for a doodle pad was going to be sent out as it didn’t arrive with the doodle pad. Though they have promised to send it they haven’t sent it as yet (trying to get one sent out since the 3rd Dec.)I have messaged them everyday since the 3rd and still it’s not been confirmed that it has been sent out. There messages to me are vague and just delaying. I tried to follow it up again today and they are not answering phone calls and now the messenger link I was using for them is not longer allowing me to send a message. They have opened another messenger link for household and not gifts. In my opinion they are not a professional company. It’s worrying me with regards to the fact I have sent payment details to them.
December 3, 2023
Unprompted review
Reply from BestideasUK
Hi Claire, thanks for your feedback. We tried to update you via Facebook to no avail after we already confirmed the complementary item was on its way to you. Our phone lines are open from 10am - 4pm as well as email support. Please reach out to us via call or email and we'll be happy to make things right.
I had the ProFoam professional cleaner
I had the ProFoam professional cleaner.
Excellent product and was delivered very quickly.
I used this on my oven which I have been putting off for a long time. The oven came up lovely and clean and I didn’t have to use much elbow grease. Overall company and product were brilliant.
November 24, 2023
Unprompted review
Reply from BestideasUK
Thank you so much for your review Hayley. We are really glad to hear your feedback.
Fab experience!
Fab experience!! Quick, safe delivery. Absolutely love my new mood lamp. Think I'll purchase another x
November 21, 2023
Unprompted review
Reply from BestideasUK
So excited to read your review Sammy! Thanks so much for sharing and we're glad you love it
Don't belive the videos taken of toys
Don't belive the videos taken of toys. They look fantastic, however, they are cheap junk. That you are overcharged for. Stay well clear.
November 14, 2023
Unprompted review
Reply from BestideasUK
Hi Lynda, thanks for your feedback.
We're truly sorry to hear your disappointment. Our 30-day return policy is here for you if you decide to return the item. Please reach out to us at contact@bestideasuk.co.uk and we'll be more than happy to resolve this swiftly!
Sketch pads I…
5star given for quality of items I received , the speed of delivery and the communication we had with them . Would definitely recommend this British company .
November 7, 2023
Unprompted review
Reply from BestideasUK
Thank you Linda! We truly appreciate your review!
Absolutely fantastic customer service
Absolutely fantastic customer service, I had an issue with the delivery of the 3 drawing boards that I had bought.
They contacted the courier and promised if no response would resend which they did. I didn't receive all my order but it was resolved the next day and was delivered within 24 hours.
Amazing company, I can't thank ChiChi enough. Will definitely use them again.
November 4, 2023
Unprompted review
Reply from BestideasUK
Thanks for your kind words, Michelle! We're glad we could help with the delivery. Looking forward to serving you again soon.
I ordered two of the drawing boards for…
I ordered two of the drawing boards for my grandchildren for Christmas and only the pink one arrived. I contacted beatideasuk straight away and they were so helpful to get it sorted out for my grandchildren, so they sent out the blue one and it arrived yesterday which was perfect timing as my daughter is moving Friday 3rd November, so she wouldn't have got it if it was after that date, bestideasuk were absolutely amazing sorting it out for me, I honestly can't thank them enough for making 2 children very happy on Christmas morning, I am definitely going to be using them again the customer service is 100/10, what a fantastic company, thank you so much for your help and understanding of the issue you are all stars
November 1, 2023
Unprompted review
Reply from BestideasUK
Thank you so very much Donna! Your kind words truly warm our heart
The gentleman helping me with the…
The gentleman helping me with the product I bought went above and beyond to sort out my problems.
He was really helpful
October 19, 2023
Unprompted review
Reply from BestideasUK
Thanks so much Carole, much appreciated
I had a query to which it was responded…
I had a query to which it was responded to straight away.
My concerns of the gifts purchased got resolved, it was a straight forward issue (a fault that i made, not realising)
Great company & service 👏 👌
October 14, 2023
Unprompted review
Reply from BestideasUK
Thanks so much Karen for your kind words. Much appreciated
Brilliant response
We had a problem with the car we brought, the response to our request for help was very quick and positive, we have a happy granddaughter now.
Would happily recommend this company for their customer care, prompt response.
First Class Service.
October 16, 2023
Unprompted review
Reply from BestideasUK
Thanks so much, Leslie! We are thrilled to hear that you are happy with our service.
Thank you again!
Great tool
Great tool, totally addicted! Great customer service too!
September 25, 2023
Unprompted review
Reply from BestideasUK
Absolutely thrilled you're enjoying our tool and service Lizzie, thank you for the 5-star review!
Outstanding customer service!
Outstanding customer service!
Error with my order corrected very quickly.
Very happy to recommend this company.
September 18, 2023
Unprompted review
Reply from BestideasUK
Thank you so much for the review, Diana! We're over the moon to hear you're happy with how quickly we sorted things out.
Your recommendation warms our hearts. 😊
Identical products can be bought for…
Identical products can be bought for significantly less on alternative platforms. Avoid the cheesy ADs popping up on social media
September 8, 2023
Unprompted review
Reply from BestideasUK
Hi Mr Tice,
Thank you for sharing your feedback.
We're sorry to hear that our pricing and advertising didn't meet your expectations. Beyond the price, we hope our Prolint Remover meets your needs. Is there anything specific about the product that we can improve on for you?
Your input is invaluable, and we're here to help. We'd appreciate if you could reach out to discuss this further.
Many thanks
Interesting products
Excellent service and loads of interesting products. Been very pleased with all I’ve bought so far.
August 21, 2023
Reply from BestideasUK
Thanks so much Sheena! We really appreciate your feedback
Excellent product and fantastic…
Excellent product and fantastic customer service. Highly recommend!
August 18, 2023
Unprompted review
Reply from BestideasUK
Thanks so much Mel. We appreciate your feedback
Highly Recommend
I bought this when I came in to the UK for a visit and it works better than the one I have back at home in NY. I am super impressed and highly recommend. Not to mention that delivery was in 2 days
July 4, 2023
Unprompted review
Reply from BestideasUK
Thanks so much for your feedback.
Pro Lint remover.
What a marvellous little tool, so easy to use, and does what it was made for. 100% satisfaction and results are clear to see. Well done.
July 27, 2023
Reply from BestideasUK
Thanks so much for your feedback Stephen! Much appreciated
I’m really amazed at the amount of dog…
I’m really amazed at the amount of dog left on the carpet after vacuuming.
July 27, 2023
Reply from BestideasUK
Thanks so much Kathy. We appreciate your feedback
It doesn’t work on windows either side
It doesn’t work on windows either side. I wanted it to clean the glass on my balcony. The plastic bristles are too hard.
August 7, 2023
Reply from BestideasUK
Hi Jill, thank you for your feedback. It seems there might be a confusion with the product, as you have only ordered the Profoam - Kitchen Hob & Oven Cleaner | Fresh Lemon which is for cleaning the kitchen hobs and not for glass cleaning and also lacks plastic bristles. Kindly double-check that you've reviewed the correct product. If not, kindly contact the appropriate company.
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