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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the affordable prices and large portions of fresh meat included in the hampers. Many people find the website easy to use, and shipments generally arrive securely packaged in thermal bags. Shoppers often mention that the various steaks and other meat selections taste exceptionally great. However, some customers also noted serious concerns regarding spoiled meat and unpleasant smells upon opening packages. Some buyers experienced issues with tough meat cuts, incorrect items received, or unexpected delivery delays. Reviewers additionally mentioned transportation setbacks and significant difficulties when trying to resolve problems.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with deep divisions among buyers. On one hand, many... See more

Quality

People report ambiguous experiences with quality, revealing a strong division among consumers. While many... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast in their experiences. While... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Price

Customers had ambiguous experiences with price, featuring starkly contrasting viewpoints. On one hand, many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering process and website easy to follow. Problem starts with your excuse of a carrier DHL. Received order confirmation from BM then an email from DHL saying delivery will be 16th Dec. Come the... See more

Rated 3 out of 5 stars

I’ve have brought several of the £70 hampers with add-ons from Best Meat UK and cannot fault the quality or the price of the meat. It’s always fresh, well packed, Why i only give three stars, is the p... See more

Rated 3 out of 5 stars

Great quality meat but the delivery and after sales are appalling. No one monitors their email. They state contact them through their facebook page and when you do it is ignored. I will not be orderin... See more

Rated 3 out of 5 stars

Spent £167 on a hamper with extras 3 weeks ago. Much of the food is very good and fresh, some isn’t. 3kg of Sirloin steak was decent although some of the cuts were thick 1 side and thin the othe... See more


3.4

Average

TrustScore 3.5 out of 5

724 reviews

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3.4

All reviews

(724)

69 reviews in the last 12 months

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Rated 1 out of 5 stars

Gammy

I’ve ordered so many times from them in the past and hasn’t been too bad, (kind of get what you pay for stuff) After my latest order im done with them. Never again.
Meat was rancid, £50 for ribeye steaks, this is not ribeye, it’s hacked, tough as old boots, sour to the taste, absolute rip off.
Other stuff in order was at best crap meat uk.
£175 order and it’s 💩
Lost a customer and I’ll happily pay the extra to a real butcher instead of these cowboys.
And as others have said when I’ve had problems in the past they have a seriously bad attitude and if I was spoken to the way they have written messages in the past it would kick off.
Done with best meat UK it’s rank.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

The deals are fabulous

The deals are fabulous. I've been using Best meats now for more than a few years. Perfect everytime and hsve shown and recommended to my friends,family and colleagues. Cannot fault them and got to Love Ben on the Facebook competions.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had a look at the best meat UK…

I had a look at the best meat UK advertising on Facebook. The deals they were offering looked too good to be true. I chanced my hand and made an order. The professional service I have received needs a mention. Made the order, was given a delivery date. I was later issued with a delivery window. It was delivered within the window (earliest time). The package was secure and all contents were professionally sealed in individual packages. The quality of the produce is 1st class. Looks too good to be true but it is.

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Not great

Not great, Chicken fillets smell like 💩💩
The loins are paper thin, the marinated portions are tiny and god knows if they are fresh.
Given abuse on messenger by his jacked up bird, threatened with a driver coming to my house 😂
Not the best experience, use a local butcher 👍

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Hi Ben n everyone at Best Meat Uk

Hi Ben n everyone at Best Meat Uk. I have just started recently and I have received 2 orders from u guys. All I can say n my husband is what we call banging meat. Will always order from you guys in the near future. All we can say is thank you again.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service

DHL delivered earlier than stated, left on front in unsecured location. Parcel was stolen. Despite all this best meat would not arrange a refund from DHL, Despite them accepting liability. £50 out of pocket. Customer Service is appalling

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Upgraded 3 to 5 Stars,but need to improve how to get in contact

Ordered meat, seems ok. My issue is the order was incomplete, have tried 3 ways to contact, messenger tik-tok email, all to no avail.Would like to order again but no customer support.

Update, I’ve updated the stars from 3 to 5
Bestmeat got in touch and sent out the Mr Marinade that was missing. Had the tandoori chicken , was delicious.Will be ordering again, just wish I could get in touch easier.

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Crap quality bad attitude

The guy running this is a sausage himself. Absoloute shambles terrible quality meat. Div wouldn't. Know a peice of sirloin if he got slapped round the face with it. Dodgy re packaged out of date meat. Abit like the guy selling you a brand new mattress out the back of the van half price because he can't return it. I can't wait to arrive at the company address and speak too a human. Pay the extra show support to local farmers markets and butchers. Don't fund this guys crack habit by buying his manky re packaged meat bundles

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Just 100% Quality in and out

Weve ordered 2 boxes now from Bestmeat,
The last one we ordered was on Saturday, it came the following Tuesday.

The selection is brill, superb quality and super cheap for what you get.
Great service and product throughout.

Will be using again for any meat we need, we know bestmeat has us covered for sure.
Thanks Guys.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Boneless bundle

Great service as always! 5th order from them! Ben is fast at sorting orders and ensures fast delivery! Super great to have freezer and fridge full again for only £60!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended 👍

My husband and I kept seeing advertising posts on social media- I went on to the page, and we decided to place our first order it came today- all professionally packed, in a good quality box with cold packs.
The meat looks absolutely amazing, can’t wait to try some of this tomorrow on the bbq and the king ribs are looking so good! Highly recommended company very professional thank you, I have also spread the word with some of our friends that are going to do orders this weekend! Thanks 👍

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely happy with my order well…

Absolutely happy with my order well worth the price for hamper I got the £55 one will definitely be buying from again would highly recommend Best Meats go have a look something for everyone Thanks again for a great service

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

2 for 1 Fillets of beef

I ordered the fillet steak offer, buy one fillet get one free , total £55 plus delivery. The meat arrived on time, v well packaged , still really chilled. The fillets, which i was expecting to need trimming, have been trimmed and look really lean. The total weight for both is 2.6 kg . Really ,really happy.
I have used Best Meat several times and was a bit sceptical at 1st as I wondered about the quality of the meat. I don't normally buy meat on line, but I have been so pleased with all of my purchases and can highly recommend the company

March 26, 2025
Unprompted review
Rated 3 out of 5 stars

Left feeling really disappointed

Left feeling really disappointed, this was my order..
3kg Sirloin Steak
This deal incudes:
3kg lovely Sirloin steaks
1 £40.00
3 kg of sirloin steak 1 £35.00
5kg of chicken 1 £39.99
TWO FULL PACKS family best back bacon 1 £18.00
20 x STEAK burgers 1 £25.00
Nationwide Delivery 1 £7.98
Total Cost: £165.97

I only received one 3kg steak, I feel scammed. I have tried contacting them via email and Facebook but no answer.

*Update* following my review I have now been contacted by Emma, the case of my missing items has now been resolved, however, the customer service and understanding was not great, I appreciate companies need to be wary when customers claim to not have received their orders but having discovered this to actually be the case I would expect a bit more of a sincere apology but that was not the case, rather a it was a simple error, emphasis on simple. I've added extra stars to the rating as I have now received the remainder of my order but unfortunately I will no longer be ordering from this company due to lack of customer service and the stress of having to contact them again should there be any future issues.

March 22, 2025
Unprompted review

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