Best Menswear Reviews 

2,116
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 380 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, knowledgeable, and polite, making every in-store shopping journey a genuine pleasure. Purchasers consistently highlight the top-class quality of the clothing available, alongside an efficient, prompt, and exceptionally well-packaged delivery service that arrives quickly. Some reviewers were not happy with shipping delays and expressed clear frustration regarding difficulties in tracking their online orders in a timely manner. A few consumers also experienced isolated issues such as receiving defective merchandise or encountering unhelpful customer service representatives at specific physical store locations.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers mention positive feedback about product quality, noting that clothing and footwear items are very... See more

Service

Reviewers highlight positive aspects of service, describing experiences as really helpful, efficient, and... See more

Delivery service

People report high satisfaction with the delivery service, frequently highlighting the prompt shipping and... See more

Customer service

Consumers find customer service to be positive and often describe it as the best they have ever received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Choose a sleeveless jacket (last one) with a very helpful guy. It felt too big when I got home. Ordered another smaller sized one online for delivery to Dundrum as I was returning the bigger sized one... See more

Company replied

Rated 5 out of 5 stars

Dropped in to Best Menswear Drogheda, first day dealing with Michael and second day with Carol & Ciara. Nothing was too much trouble on either day. I wasn't 100% sure what style I wanted but I wa... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience here today, a great range of clothing to choose from, Evan was wonderfully helpful and knowledgeable helping my asd son find a blazer for his conformation, he made our sho... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant, I walked in at 8.50pm on a Thursday night and straight away the staff told me to take my time as they were cleaning up anyway, my initial intention was to just have a quick lo... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Men's Tailor
  4. Tuxedo Shop

Written by the company

Tailors of Confidence. We make men look and feel their confident best. Best Menswear is Ireland's largest Independent Menswear retailer stocking some of the world’s leading premium menswear brands. We have a true heritage of tailoring excellence. Best Menswear is the ultimate destination for choice, quality and service. #tailorsofconfidence #bestmenswear


Contact info

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4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,116)

351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eojhn helped us get a full suit and tie…

Eojhn helped us get a full suit and tie and was so helpful and kind. Managed to find one that would not require alterations and is suitable for my daughter’s graduation.

He was very kind and considerate throughout with a fantastic attitude

May 31, 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you for taking the time to share your experience. We are delighted to hear that Eoghan was able to help you find the perfect suit and tie for your daughter's graduation.

We will be sure to pass your lovely feedback on to Eoghan, who will be thrilled to hear it.

Rated 5 out of 5 stars

Fantastic service from Maria…

Visited the Jervis at branch today looking a for a gift for my very fussy son.
I was greated by Maria, beautifully presented young lady and was so attentive, and found the perfect items so quickly.
She went out of her way to present the gifts beautifully.
An absolute asset to the store

May 29, 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for your wonderful feedback. We are delighted to hear that Maria made your visit to our Jervis Street store such a positive experience.

We will be sure to pass on your kind words to her and the team.

Rated 5 out of 5 stars

Item described perfectly with good…

Item described perfectly with good pictures.Fast delivery

May 5, 2026
Best Menswear logo

Reply from Best Menswear

Thank you for your kind review!

We're delighted to hear that the item matched the description, the photos were helpful, and that your order arrived quickly.

Rated 5 out of 5 stars

Garment was excellent but unfortunately…. Bugatti jacket

Garment was excellent but unfortunately it didn’t suit my husband so I had to return it
Service to return it so far has been very good Emily was most helpful and made the return simple and straight forward
So nice to be able to contact and speak to a real person to deal with process

May 5, 2026
Best Menswear logo

Reply from Best Menswear

Thank you so much for your lovely feedback.

While we’re sorry to hear the garment wasn’t quite right for your husband, we’re delighted that Emily was able to make the return process simple and straightforward for you.

We completely agree that being able to speak with a real person makes all the difference, and your kind comments will mean a great deal to Emily and the team.

Rated 5 out of 5 stars

I came in in need of business casual…

I came in in need of business casual attire which generally no idea of what to look for. The staff who helped me was polite and patient and made excellent suggestions without pushing stuff on me. He was also happy multiple times to change sizes to fit. 5 stars for service

May 27, 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for your wonderful review.

We’re delighted to hear that our team was able to help you find the right business casual outfit and make the experience comfortable and stress-free.

We’ll be sure to pass your kind comments on to the staff member who assisted you — they’ll be thrilled to hear it.

Rated 5 out of 5 stars

Great Service

Great Service, I ordered online on a Sunday evening and collected the next day. Luckily I tried it on in store as it was too small and I could swap for the next size there and then! Very helpful staff!

May 18, 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for your lovely review! We're delighted to hear you had a great experience with our Click & Collect service. It’s great that our team could help you find the perfect fit straight away in store. We really appreciate your kind words and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Tara was incredibly helpful both with…

Tara was incredibly helpful both with my purchase and return

May 5, 2026
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Reply from Best Menswear

Thank you so much for your lovely feedback! We’re delighted to hear Tara was incredibly helpful with both your purchase and return. We’ll be sure to pass on your kind words to her — she’ll really appreciate it. We hope to see you again soon at Best Menswear!

Rated 5 out of 5 stars

Georgiana was absolutely lovely and…

Georgiana was absolutely lovely and helped me during all my concerns when trying on different jeans. Great customer service 👏

May 22, 2026
Unprompted review
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Reply from Best Menswear

Thank you so much for your kind words! We’re thrilled to hear Georgiana looked after you so well and helped you find the right jeans. We’ll be sure to pass on your lovely feedback to her — she’ll be delighted! 😊

Rated 5 out of 5 stars

Bugatti mens jacket .Goods as advertise…

Bugatti mens jacket .Goods as advertise .Service as usual to the high standard Bestmenswear is renowned for .Promp delivery by An Post .

May 6, 2026
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Reply from Best Menswear

Thank you for your fantastic review! We’re delighted to hear you were happy with your Bugatti jacket and that everything met your expectations. We truly appreciate your kind words about our service and delivery

Rated 5 out of 5 stars

I would definitely recommend this…

I would definitely recommend this company to buy your items the quality is amazing n true to size and if you have any issues with delivery they sort it out for you straight away 100% recommend il be using them again soon 🙂

May 5, 2026
Best Menswear logo

Reply from Best Menswear

Thank you so much for your lovely review! 😊 We’re delighted to hear you were happy with the quality and sizing, and that our team could quickly help with your delivery issue. We look forward to having you shop with us again soon! 🙌

Rated 5 out of 5 stars

Bought a polo shirt online but had to…

Bought a polo shirt online but had to exchange it for a different size rang the store and lady arranged for me to exchange at a shop of my convenience as I was nearly the next day
Green customer service

May 5, 2026
Best Menswear logo

Reply from Best Menswear

Thank you so much for your lovely review.

We’re delighted to hear that the exchange process was made easy for you and that our team could arrange this at a store convenient for you at short notice. Providing flexible and helpful customer service is something we always strive for, so your feedback means a lot to us.

We hope you enjoy your new polo shirt and look forward to welcoming you back to Best Menswear again soon!

Rated 5 out of 5 stars

Good service

Quick delivery and easy returns service

April 28, 2026
Best Menswear logo

Reply from Best Menswear

Thank you for you review! We are delighted to see you are are pleased with our delivery and returns service.

Rated 5 out of 5 stars

The staff were so helpful with finding…

The staff were so helpful with finding the right size jeans, they went above and beyond for us. When the jacket we wanted was out of stock they immediately ordered it online. It arrived 2 days later and the jacket came packaged so neatly & uncreased. I would highly recommend Best Menswear

April 27, 2026
Best Menswear logo

Reply from Best Menswear

Thank you so much for the wonderful review! We’re delighted to hear our team could help you find the perfect fit and make the experience as easy as possible. We always aim to go above and beyond for our customers, so it’s great to hear the jacket arrived quickly and in perfect condition.

Rated 5 out of 5 stars

Emily was fantastic

Emily was fantastic, we were very happy with the customer service

May 20, 2026
Unprompted review
Best Menswear logo

Reply from Best Menswear

Thank you so much for your kind words! We’re delighted to hear you were happy with the customer service. Emily will be thrilled to hear your feedback — we’ll be sure to pass it on to her.

Rated 5 out of 5 stars

I have not received my order yet,but…

I have not received my order yet,but the agent responsible for handling the replies when I wrote to you for a follow-up, I believe her name is Emily, was nothing short of outstanding.

Very courteous and fast replies, as fats as I've never seen in my life.

She deserves the praise and I hope you let her know how impactful such a rapid, effective and efficient service is, and the magnitude to which it is appreciated: very much so.

Thank you for your service, and pelase thank Emily kindly, more specifically.

Have a wonderful day!

May 4, 2026
Best Menswear logo

Reply from Best Menswear

Thank you so much for your incredibly kind message.

It means a great deal to hear your positive feedback regarding Emily’s assistance. We are very proud to have team members like her, and we will absolutely make sure your thoughtful words and praise are shared with her directly. Knowing that her responsiveness and support made such a positive impact on your experience is great to hear.

We hope your order reaches you very soon, and please do not hesitate to contact us if there is anything further we can assist you with.

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. The jacket was too large and I brought it back to your store in Pavillions Swords where I exchanged it for smaller size. The whole experience was very easy.

May 5, 2026
Best Menswear logo

Reply from Best Menswear

Thank you very much for your lovely feedback.

We’re delighted to hear that your order arrived promptly and that the exchange process at our Pavillions Swords store was smooth and easy for you. Providing a hassle-free experience is very important to us, so it’s wonderful to know our team was able to assist you efficiently.

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