Bestmow Reviews 68

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and performance, highlighting its effectiveness even on challenging lawns with slopes and thick grass. Many appreciate the ease of setup and the professional-looking results, often noting how much time and effort the mower saves them. The customer service and staff are frequently described as exceptional, with many people commending their responsiveness, helpfulness, and dedication to resolving issues. However, some customers also noted occasional difficulties with product functionality, such as units failing after troubleshooting or struggling with specific terrain. A few people were dissatisfied with customer service regarding issues like delayed part shipments or lack of support for secondhand purchases, where some felt their concerns were not adequately addressed.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise its performance,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the mower's performance,... See more

Customer service

Customers express high satisfaction with customer service. Many reviewers highlight the helpfulness,... See more

User experience

Reviewers express satisfaction with the user experience, highlighting easy and straightforward setup... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The mover works great even on complex workspaces. We have the tough St Augustine Lawn that needs to be cut high, and even with the highest cutting level, this robot mower still works great and gives... See more

Rated 5 out of 5 stars

I’ve been using the BestMow Titan 100 on my 1.1-acre property, and it’s incredible. The RTK GPS keeps the mowing lines laser straight—way better than I could ever do manually. No boundary wires, just... See more

Rated 5 out of 5 stars

We have had several issues (not the companies fault) and they have stepped up to help each and every time. Their patience and professionalism is very refreshing. Truly impressed with the customer serv... See more

Rated 5 out of 5 stars

Absolute best robot mower out there. Makes those perfect cross cut patterns on the grass. Never misses a spot. Highly highly highly recommend recommended! My lawn always looks better than my neighbors... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was unsure being a new company and…

I was unsure being a new company and not a lot of reviews when I first bought 6 months ago. I love this robot mower, so much so I named her MowEsha. Bestmow has been there for every question I have had and has helped with any trouble shooting (in which was all my fault). I would recommend this mower to any household that has a somewhat flat yard and use this robot mower as a “maintainer” meaning constantly mowing. This is not a mower that you let your grass grow for 2 weeks and then try to mow but you would be a dumba$$ to do that because the grass is cut perfect, my lines in the yard are straight and great thing…. I watch it do it and take all the credit when my family and friends come over. I cut every other day if not daily even twice a day. I love this robot mower by Bestmow.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

New member of the family...mow

Have been using bestmo for 6 months and doing great. Bought 2 for my 3 ac lawn. Had to increase wifi through the property but mow works amazing. Low maintenance, app works wonderful, customer service always there to help.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Would Recommend

I’ve been using the BestMow Titan 100 on my 1.1-acre property, and it’s incredible. The RTK GPS keeps the mowing lines laser straight—way better than I could ever do manually. No boundary wires, just a clean setup and it’s off working perfectly every day. It handles slopes, rough spots, and thick grass without a problem. The app is easy to use, battery life is great, and the cut looks professional every time. I honestly can’t imagine going back to mowing myself.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with this machine

Very impressed with this machine! The lines it makes are amazing, looks better than the ones I used to make on a push mower and better than the ones I used to make on my riding mower. You cant beat the accuracy of a machine. I purchased using the $59 a month subscription and I have to say I am very happy with my decision. In 2 years I own it but working those 2 years its maintained and covered by the company which gives me a peace of mind that if anything goes wrong im not stuck without any support. $59 a month is cheaper than what I was paying for a professional to cut my grass each month, so to le it was worth the investment.

Set up was easy, if you know how to use a drill you will be fine. For those who rather not attach the RTK satellite to their home they provide the option to mount it in the ground on your lawn. I went with the option of putting it on the side of my house since it really isnt a huge device and it doesnt stick out like a sore thumb. I opted to run the power cable through my attic to an outlet in the garage and im very happy with my install method because it gave me the cleanest look. After setting up the RTK satellite all I needed to do was put the base down and power on the charging base to begin set up in the app.

The app is very beautiful and modern. However setting it up in the app was the most troublesome part for me. The instructions say it should be added to a 2.4ghz network so this became a bit tricky no fault to Bestmow. Most modern routers do whats call bandsteering, this is where the 2.4ghz, 5ghz and sometimes 6ghz network are all combined and the router distributes the compatible band to devices that are capable of using specific ones. Older devices, or many security devices, or in this case bestmow which requires a far reaching band like 2.4ghz require the 2.4ghz band. When left up to the router it may not always assign these devices to it correctly if the feature that combines these bands are on. I went into my router settings after a few failled attempts to get the RTK and charging base hooked up to my wifi, and I took off the other bands leaving just the 2.4ghz band activated. I then connected and set up the bestmow, went to my router and set the newly added devices to work on 2.4ghz as the preferred network and then re-enabled the 5ghz and 6ghz bands. If you are not tech savvy and lnow how to manage your own router like me, or if you dont own your own router and rent one from your ISP then you may need to call them to have them either set up a 2.4ghz guest network or disable band steering and set a separate SSID for the 2.4ghz network. There's multiple ways around this problem such as my method, but to be honest unless you've owned and managed your own router networks since you were young you may struggle with it at first. But as you know technology is here to stay so theres no lack of benefit to buying your own router online or at best buy, learning a little networking and cutting down on the router rental fee you oay to your ISP provider each month (most charge $10 a month for their router equipment!).

Now once all is set up the experience from there is smooth as butter. The first thing you do in the app is to map your areas of cutting, mark any obstacles and specify pathways youd like the robot to take when moving between areas that have fences, passageways, or just paths youd rather it move between your front and back lawn for example. To do this you can either controll the robot via the app to map put the cutting areas, or if you rather do it manually, you can attach the tow stick to the front and drag it along the perimeter of your areas to map out your property. You can create different areas so you can select which areas it cuts and when.

One all set up is complete and all your areas map its time to sit back and watch in awe at how good it works. At first you may be lile me and be skeptical and think, theres no way this thing will cut better than a lawn mower. Its so quite! But just like me, you would be wrong. And this is one of the many few times in life where you could be happy and smile that you were wrong. The lines this robot males are phenomenal. During the first cut it seems to think and figure out what the best way to cut the property is, after some moving around and processing it sets its eyes on the prize and starts to go to work. I have about 8000 sqft for lawn space and it takes some time to cut it, but even if my whole property totals about 9 hours that's fine with me because for those 9 hours its silent as a mouse,does it own thing without me needing to correct it or keep a constant look at its progress, charges when it needs a breath to refill batteries (which is far and few between because it has a large battery) and it gets the job done!

The app has many great features. By default the rain sensing is turned off but I suggest you turn that on, you can view on board cams and more. I ran out of characters so need to end here.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

It's been a great experience.

I've had my Best Mow for a few months and it's been great. Very quite, put on a schedule so the lawn is mowed constantly. Very happy with the team support and experience so far.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

BESTMow is the second robotic lawn…

BESTMow is the second robotic lawn mower I’ve used. The first one I tried was the Segway Navimow i105, which I bought during Prime Day in July. The price of the Segway i105 was similar to BESTMow; I paid $799, about $200 cheaper than BESTMow at the time. But I quickly realized that cheaper doesn’t always mean better—the Navimow was really disappointing.

I have both a front yard and a back yard, and my front yard has a slight slope of about 21°. When I tried to set up the Navimow, it couldn’t handle the slope during the mapping process. I spent nearly two hours under the sun, almost at 104°F, and still couldn’t complete the setup. I eventually gave up on Segway entirely. If even a big brand like Segway could perform this poorly, I lost faith in robotic mowers in general.

Later, a friend told me that he could use a high-quality robotic mower for only $50 a month, so I decided to order BESTMow through his referral code. After doing the math, I realized that the $50-per-month subscription is actually more cost-effective than buying a similar mower on Amazon, so I decided to give it a try. At first, I was skeptical, but the setup took me only 20 minutes, and mapping took just over 10 minutes. BESTMow’s drag map mode is really convenient—I could simply guide the mower by dragging it, and it completed the mapping quickly. I’m not a fan of the virtual joystick on the phone; when I used the Navimow, it often went off course during manual mapping, and the mower would sometimes fall. Drag map, however, is very accurate and easy to control.

After using BESTMow for several months, I’ve found it to be extremely reliable with no major issues. I’m admittedly a bit lazy and haven’t replaced the cutting blade yet, and even after three months, the blades are still usable.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

BESTMOW as best mode

I’ve had my BESTMow for 4 months now. It’s really quiet—I can even sleep in without being woken up by it. The machine rarely needs my intervention. In September, I had to replace the cutting disc because it suddenly cracked, and I suspect the fallen pinecones may have contributed to the damage. Fortunately, BESTMow comes with several spare discs.It’s also relatively affordable, costing only about $60 per month under their subscription model. Before I got this robot, I used to push‑mow the lawn every Friday—spending an entire afternoon sweating and getting bitten by mosquitoes. Now I can use the afternoons, which I used to spend mowing, to go out for beers and dinner with friends.I’ve found the customer support very convenient because I can ask a real person directly in the app without having to go through multiple AI bot responses first, which makes getting help much faster and easier. I think BESTMow is a solid option if your yard is fairly regular and you don’t mind a bit of tech.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product

Absolute best robot mower out there. Makes those perfect cross cut patterns on the grass. Never misses a spot. Highly highly highly recommend recommended! My lawn always looks better than my neighbors! And if you have to deal with customer care, they're amazing as well.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service Support

We have had several issues (not the companies fault) and they have stepped up to help each and every time. Their patience and professionalism is very refreshing. Truly impressed with the customer service skills. Thank you for helping us with our little 'Betty' Bestmow! PS, thank you Kai for all your help this morning!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

I have used this mower the entire…

I have used this mower the entire summer and really impressed. The support team has been very friendly and professional. What I like the most is the company strives to improve. I have had several updates and firmware upgrades that make the mower even better. I couldn’t be more pleased with my Robot mower. Thanks BESTMOW..

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

A robotic mower for the average homeowner....

Finally a robotic mower for the average homeowner that will not break the bank. When I first got into robotic mowers I purchased a Navimow and it was ok, but seemed like a lot of trouble to set up and get the results I wanted and did not have a lot of sq. footage coverage on one charge of the battery. Then I found Bestmow and after reading reviews and specs I bought one. Difference between night and day as to coverage, battery life and ease to set up. I have about 3 acres to mow so I purchased a second Bestmow T100 and with two the results are amazing. I left about 4-5 inches along the edges and cut that with a battery lightweight push mower or my old zero turn. Takes me about 25 minutes to do what used to take me 3-4 hours of manual mowing. I'm 74 and this sure beats mowing in the hot sun. I have NO regrets buying a Bestmow. Any questions I have had, the service dept. answered within 24 hours and usually in about two. Quality seems good but this is my first summer using the T100 so time will tell as two durability. They do need to have a minor parts area on there app for you to order customer installed items. The control and setup app could be improved but does all it needs to do but sometimes you have to hunt through the menu's. OVERALL a great buy and the timesaving is a +++. Work smarter not harder and buy one. NO REGRETS at all. Really is a five ++ star purchase. I have showed it to several neighbors and believe next spring I'm going to see several in the neighborhood!

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Bestmow is a real solid company with…

Bestmow is a real solid company with great tech support. I have pushed my mower way beyond what I expected it to do and have found it handled it like a champ.
I love this mower. I have over 200 hours of mowing on it now.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

I will be honest

I will be honest, at first it took a few times to get use to the maps and understanding how it operated BUT, I think it was more me than the application and robot. Once I got the hang of it, it’s easy to operate, maintain, and use. Tech support is great! Fast response, helpful, and friendly. For my needs, I am glad I went with BESTMOW over other brands.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great Startup Company and unmatched value.

Great Startup Company. Been using two mowers on my 2.25 acres for about a month now. Support is quick to respond with any issues. My grass has never looked this good. Hard to beat for the price. No other robotic mower will touch the bestmow for the money.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Technical expertise/understanding the questions asked 

I’ve interacted with several technical support agents in the past without much success. However, my experience with Joseph Agbor has been outstanding. He is truly exceptional—knowledgeable, professional, and dedicated. Unlike others, Joseph was able to address my questions thoroughly and resolve my issue with ease. His expertise goes above and beyond expectations, and he is certainly deserving of recognition (and a raise!). If I could rate him higher than five stars, I would. Kudos to Joseph for delivering excellent support!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot recommend BESTMOW highly…

I cannot recommend BESTMOW highly enough. This isn't just a review of a fantastic product, but of a company that truly stands behind its customers.

First, the Titan 100 mower itself is incredible. I no longer spend my weekends pushing a mower in the heat. I get that time back to relax while BESTMOW handles everything. The cut is consistently clean and even, and my lawn has never looked better.

But what truly sets BESTMOW apart is their customer service. When I had a question about my subscription plan, the support team was incredibly responsive, patient, and helpful. They didn't just answer my question; they offered me a personalized, better solution that saved me money. They resolved my issue quickly and followed up to ensure I was completely satisfied. It’s rare to find a company that provides this level of care and professionalism.

You are buying more than just a premium robotic mower; you are investing in a worry-free experience with a team that genuinely cares.
If you're on the fence, just get it. You won't regret it.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Support

The sales and service team did an awesome job with my questions and issues. Service after the sales of a product is a major reason to trust a Company and Chee Theng (from the support department) did an exceptional job!

August 30, 2025
Unprompted review

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