Best Onward Ticket Reviews 

1,303
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

I’ve used other onward flights services. This is my first time using Best Onward Ticket because it offers more than the standard 48 hours valid reservations at 7 days or 14 days (for extra $). We quic... See more

Rated 5 out of 5 stars

Great customer agent the tickets were fast I would recommend who wants dummy tickets should use this website. Only thing is the tickets don’t last for longer time like 48 hours it stays around 24 hour... See more

Rated 5 out of 5 stars

One word: Excellent and Classic I was directed to this review by chatgpt/claude.... lol I gave it a shot, sent an email and all happened within the snap of a finger. Ticker successfully booked... See more

Rated 5 out of 5 stars

I've been using Best Onward Ticket for years. It is extremely quick, convenient and reliable. I've never had a problem at all and it saves me a lot of hassle and anxiety at airports. Definitely worth... See more

Company replied

Company details

  1. Travel Agency

Written by the company

If you are traveling long-term or without a fixed plan using one-way tickets, you may be required to show proof of onward travel in order to obtain a visa or even to board your plane. Many countries require that you show a ticket for onward travel at immigration, or even before boarding your arriving flight, showing that you will leave their country within the required time limits. In some cases, travelers have been denied access to their flight or had to buy a very expensive last-minute return ticket which they might never use it, to show this proof. Another option is to buy a refundable ticket and then cash it in, but this can be an expensive hassle and must be done quickly. Is there any other way to solve this problem? The answer is YES!. for just $12, Best Onward Ticket provides you an onward ticket which is valid for as long as 72 hours. Problem solved!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,303)

359 reviews in the last 12 months

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Rated 1 out of 5 stars

Failed to meet bare minimum requirement for utility

The provided service was useless for entering Colombia, which required an eTicket number. Best Onward Ticket did not provide any such number, and support was unable to assist me with this issue. I had to book a real flight while trying to check into another flight, which was costly and inconvenient.

March 25, 2026
Unprompted review
Best Onward Ticket logo

Reply from Best Onward Ticket

Hi,

We completely understand how stressful this situation must have been, and we’re very sorry for the inconvenience caused.

We can see that you contacted us on March 26, and we responded within 13 minutes, explained the situation, and promptly processed your refund.

As the issue has been resolved and you were not charged in the end, we hope this reflects our effort to support you as quickly as possible.

Please let us know if you need any further assistance.

Rated 5 out of 5 stars

Excellent Customer Service

I have used Best Onward Ticket multiple times to secure a return ticket for immigration purposes. The customer service is excellent everytime. Big thanks to Sara for facillitating the revision of my recent purchase. 👏👏

March 23, 2026
Unprompted review
Rated 4 out of 5 stars

Fast service but misleading promise for next booking

Great service and super fast.
After the first booking they promised 50% off on the next one, if i write a review here. The email never went through, apparently wrong email address.... False promise unfortunately

March 4, 2026
Unprompted review
Best Onward Ticket logo

Reply from Best Onward Ticket

Hi,

Thank you for your feedback, and we’re glad to hear you found our service fast.

We’d like to clarify that the 50% discount code is offered to customers who complete our survey by leaving feedback on Trustpilot. Your honest feedback really helps us improve our service and motivates our team.

Regarding the issue with the email, we’re sorry if there was any confusion—it may have been due to an incorrect email address or delivery issue.

Please feel free to contact us at booking@bestonwardticket.com
or simply update your review and provide your order ID. We will gladly follow up and make sure you receive your discount code.

We appreciate your support and hope to resolve this for you.

Rated 5 out of 5 stars

It’s a great service

It’s a great service, I’ve used it a few times already and foot the each time was absolutely necessary for me and did job exactly I needed. Thanks a lot and definitely will use it again and will definitely recommend to everyone I know like I did already to 3 of my friends. Bravo

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very Nice Service

Very Nice Service. I used the service for the first time. I was in doubt initially will it even work for Visa. But taking risk I went ahead and it worked. Though while booking the ticket the flight time displayed was different but when ticket came it matched with actual flight time and i validated the pnr on flight website too which was visible. I would definitely recommend to use BestonwardTravel.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Using this service for years w/o problems

My most recent use was on March 23rd, 2026. I've been using this service for years, and yet to have even a SINGLE problem with it. Then again, I've not yet had a reason to contact them or change anything, so if/when I do, I'll update this review.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Be careful. Scam Platform.

I paid for a ticket for a particular time and route due to the very specific application entry requirements of the country I will be visiting. I recieved a completely different ticket and route to what I selected and paid for and this has caused me major issues with my application.

This is a very time sensitive issue, I have been trying to contact the customer support but no response.

I am furious and out of pocket!

UPDATE....

Your response is not genuine and you are lying. You did not and was not open to processing a refund and I am currently having to go through the dispute process with my bank in order to get my money back.

As mentioned before, for all other customers be very careful before booking with this company they are extremely dodgy. To avoid the headache, if possible I would recommend trying to use an alternative platform (there are many other options available) before booking with this one unless you really have to and are open to your ticket times changing without notice.

March 22, 2026
Unprompted review
Best Onward Ticket logo

Reply from Best Onward Ticket

Hi Florencia,

We would like to confirm whether there was any delay in the ticket delivery. According to our system, the ticket was sent approximately 11 minutes after your order was placed.

Typically, our system generates tickets instantly, and customers receive them within 5 minutes after successful payment. However, in some cases—such as incorrect or incomplete information, formatting issues, or limited flight availability—the booking needs to be handled manually by our team. In these situations, delivery may take a bit longer, but usually no more than 15 minutes.

We sincerely apologize if the delay caused you any inconvenience, especially if your request was urgent.

We have also sent you an email with possible solutions. If the delay prevented you from using the ticket, we will be happy to process a full refund.

We look forward to your response, either via this review channel or by replying to our email, and we will assist you promptly.

Thank you for your understanding.

Rated 5 out of 5 stars

Worth it !

We experience problem with our ticket and the customer service was really helpfull! They solved our problem quickly :)

March 12, 2026
Unprompted review
Best Onward Ticket logo

Reply from Best Onward Ticket

Hi there,

Thanks so much for your feedback!

We’re really glad we could help sort things out quickly for you. It means a lot to hear that our support made a difference 😊

Appreciate you choosing us, and we’re here anytime you need!

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