Bestusly Reviews 24

TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

After grooming both my retriever and my tabby last week, I noticed the teeth on this comb stayed sharp and spacing didn’t bend even after tackling some tough tangles. The weight feels just right in ha... See more

Rated 3 out of 5 stars

rotating head actually locks tight, didn't expect that—had another work light before, head was all loose and kept drooping. plugged this into my power bank, quick charge really, just left it clipped t... See more

Rated 1 out of 5 stars

This company is terrible and I don't recommend buying anything from them , they tried to charge me twice for shipping costs and it's been weeks and the tracking info shows no or little movement , they... See more

Company replied

Rated 5 out of 5 stars

Good experience. I love the cute little pocket flashlight.Easy to order, it came within a reasonable delivery time. Good job!


Contact info

3.0

Average

TrustScore 3 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Send the product the product that was…advertised

Send the product the product that was advertised and not some cheap ripoff. If you refund, refund all the purchase price not just half of it.

December 1, 2025
Unprompted review
Bestusly logo

Reply from Bestusly

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@bestusly.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

Been 3 months said it was delivered…

Been 3 months said it was delivered then said it was lost nothing but lies a warehouse fire, a storm, post office lost it believe customer service is AI always get the same story just a different name do not buy scam

October 15, 2025
Unprompted review
Bestusly logo

Reply from Bestusly

Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@bestusly.com). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.

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