Bestwallet 

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Rated 1 out of 5 stars

Suddenly the account deactivated. Without reporting, reason. I can't do anything anymore. Chat support service also disabled. It doesn't work anymore. Disappeared... As in the most classi... See more

Company replied

Rated 1 out of 5 stars

Just another scam wallet. Cannot send cryptos, cannot swap crypto. Cannot do anything. EDIT: i am not stupid monkey, i can see that i need to have those shitty shitcoins for gas (which you people de... See more

Company replied

Rated 3 out of 5 stars

When the market started to heat up again I moved some funds into Best Wallet instead of leaving everything where it was. I wanted to actually control things this time, especially after watching how ch... See more

Company replied

Rated 3 out of 5 stars

I like Best Wallet but I feel like the app still feels like it’s maturing. The token swap feature works, but sometimes the fees aren’t super clear until the last step, and that’s a bit annoying when g... See more

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Rated 3 out of 5 stars

Best Wallet is decent but not amazing

Best Wallet is decent but not amazing, at least for me. I mainly use it to track my portfolio across a few different chains. It does a solid job showing balances in one place, which helps during all this market volatility lately. I also appreciate that it supports multiple networks without making things overly complicated.

January 28, 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Torin, thank you for the kind words! We’re glad the multi-chain support is making your portfolio tracking easier. We noticed the 3-star rating and would love to know how we can improve to earn a full 5 stars next time. Please share any suggestions with our team via Settings > Get Help!

Rated 3 out of 5 stars

It works

It works, but it is not especially friendly if you are new to crypto. I like that I control my own keys and can swap tokens without leaving the app. Beyond that, the layout of Best Wallet feels cluttered and I still hesitate sometimes because I am not sure where certain options are and how exactly I am supposed to use it.

January 9, 2026
Unprompted review
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Reply from Bestwallet

Hi James, thanks for the review! We’re glad you're enjoying the security of self-custody and our in-app swaps. We actually designed Best Wallet specifically to be intuitive for beginners, so we’re surprised to hear the layout felt cluttered. We’d love to help you find your way around, so please reach out to our support team via Settings > Get Help and we'd love to guide you through this!

Rated 3 out of 5 stars

A couple of transactions on Best Wallet…

A couple of transactions on Best Wallet took longer to reflect than I expected, which made me a bit nervous even though they eventually went through. The design is clean, but navigating between chains could be clearer. It’s a workable wallet, just not one that completely stands out yet.

February 4, 2026
Unprompted review
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Reply from Bestwallet

Hi Larry, we appreciate the feedback! While the app provides the interface, network congestion on the specific blockchain dictates the actual transaction speed. We also include blockchain icons on each token to assist with cross-chain navigation. If there’s a specific way you’d prefer to see this organized, we’re all ears at contact@bestwallet.com!

Rated 1 out of 5 stars

They keep having me try the same stuff…

They keep having me try the same stuff over and over and want proof I tried that.. once they have me try everything there is to try they circle back to the beginning asking so whats the issue.. the issue is I reinstalled best wallet on a new device and it says ncw migration failed and if I try to enter the email instead of continue with google it takes me back to the log in page. Im locked out and they discourage you from having your seed phrase by putting a warning they wont help you recover your funds if you view the key.

January 20, 2026
Unprompted review
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Reply from Bestwallet

Dear Debbi, thank you for sharing your feedback. We are truly sorry to hear that your experience has not met your expectations thus far. Please be assured that our support team is actively working toward a resolution. We kindly ask that you continue the conversation through your existing support ticket so we can provide you with the most streamlined assistance.

Rated 5 out of 5 stars

Overall

Overall, a solid and trustworthy crypto wallet. Secure, flexible, and clearly built with users in mind. Definitely one of the better wallet apps available right now.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

It has been 4 months that my account is…

It has been 4 months that my account is blocked, since they have updated their app. I used an old phone, and after it died, was forced to reinstall the app on a new one. Ever since, Daniel and the team are just unable to give my account back in spite of my backup seriously made one 1 ago. So, scam I guess, because after a half year waiting for solving my issue, I just lose my patience

January 23, 2026
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi there, I'm sorry to hear about the difficulties you have faced so far. We would be more than happy to take a second look into this if you contact our support team by following the steps below: Go to "Settings", then click on "Get help".

Rated 1 out of 5 stars

A FUIRE

Attention Attention vendent et fond la promotion de tokens frauduleux en prevente genre hype bitcoin ou autre arnaque du genre, A FUIRE

January 1, 2026
Unprompted review
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Reply from Bestwallet

Hi Axel, please note that the Upcoming Tokens or early-stage projects listed in the Best Wallet app are independent of Best Wallet itself. Each project is thoroughly vetted to ensure it meets strict criteria before being listed. If you need any further assistance you can contact our support team by clicking on "Settings" > "Get Help" and they will be happy to assist you further.

Rated 1 out of 5 stars

Due to a bug in my account

Due to a bug in my account, tokens couldn't be sent. I had to delete the app, and BestWallet resolved it. Months later, I still can't access my account! It's a truly appalling app that should be shut down by financial institutions!

I been asking about it to daniel from the helpdesk bestwallet but for months the same answer

December 29, 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Paul, we are sorry to hear about this. Please reach out to our Support team by going to "Settings" > "Get Help" > "Chat with us", our team will be happy to look into this one for you.

Rated 1 out of 5 stars

0 of 5 Stars

Purchased ETH through BestWallet Platform. All was well, until I went to transfer my assets to an external wallet. Transactions will not go through, and my assets are being held hostage with no support whatsoever. I’ve contacted company multiple times, and have yet to receive a response. I will be disputing with my bank as well as Topper. Highly disappointed in the downfall of this one time highly regarded wallet. If I could leave 0 stars I would. Better yet, they should give stars to their customers that they have stolen from and deceived. Pathetic at best.

December 18, 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi T.M., if you're looking to send your tokens to another wallet, you can do so from the Home page by using the "Send" option. If you're experiencing any difficulties with the above, please send us a message by clicking on "Settings" > "Get Help" and we'll help you out!

Rated 1 out of 5 stars

Impossible to withdraw your tokens

Impossible to withdraw your tokens. Total scam.

December 13, 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Afrodyta, If you’d like to send your tokens to another wallet, you can do so directly from the Home page by selecting the “Send” option. If you experience any difficulties with this process, please reach out to us by going to Settings > Get Help, and our team will be happy to assist you!

Rated 5 out of 5 stars

Technical Support 5 star

I have had issues with connection to new devices, where I have thought my wallet is gone, but I had great service from the team and all was restored to perfection.
Thank you guys

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good, really

I have been using Best Wallet for some time now, and unlike others, I did not have any issues at all. Sending money to it, swapping, buying some pre-sales coins (I did that through another wallet as well), all worked fine, and buying a presale coin was even more easy through Best Wallet. Some say it is a scam, but so far I do not have that experience? Time will tell. If you do not trust it, but still want to try, use small amounts.. simple.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

This wallet is a scam, it sells useless tokens, the deposited currencies cannot be withdrawn, even Best token itself has no value and cannot be sold.

December 8, 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Orphan, please note that the Upcoming Tokens or early-stage projects listed in the Best Wallet app are independent of Best Wallet itself. Each project is thoroughly vetted to ensure it meets strict criteria before being listed. The $BEST token was launched at the correct price, reflecting the final presale rate. Kindly note that we have no control over token prices, as all price movement after launch is fully determined by market activity. If you have any concerns or would like us to review your case in more detail, please feel free to reach out to us at contact@bestwallet.com
— we’ll be more than happy to help clarify everything for you!

Rated 1 out of 5 stars

Best Wallet Token - scam

About Best Wallet Token: it is a scam. They raised almost $18 million during last year under presale, but only put a few million into liquidity. The price fell threefold in the first hour after going public, and two days later, it had fallen fivefold. Where did all the accumulated liquidity go? And this happens with any tokens they advertise in their wallet. It's legalized robbery. Now they've disabled comments on Telegram and are blocking dissatisfied users. I think the police should take care of them.

November 28, 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Valentina, please note that almost no legitimate project releases 100% of its liquidity at launch. At launch, teams typically add a small portion of the total supply to the liquidity pool (LP).
The token price after it's launched is determined by the market itself. If you need any further assistance please reach out to our support team using the ticket system in our app by clicking on "Settings" > "Get Help".

Rated 1 out of 5 stars

Complete scam

Complete scam, invested around £200 only in this coin, payind £15 for gas fees to receive 0.13 dollars of coin.

Previously paing gas and comission more than 30%. Unbeliveable.

Lost around 2000 dolars on this platform on taxes. For nothing.

Thank you.

December 30, 2024
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Mircea, gas fees are a standard part of using blockchain networks and are not set or received by Best Wallet. The $BEST token launched at its correct price, matching the final presale rate. Please keep in mind that token prices are fully determined by market activity, and we do not have any control over how they move after launch. If you have any concerns or questions, feel free to reach out to us at contact@bestwallet.com — we’ll be happy to help clarify anything for you!

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