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Bestway - Customer Service Italy Reviews 2,970

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Dealing with Bestway Canada. Had an issue that was covered by my warranty. Could not believe how quickly they responded and sent my new part. Great job!

Rated 2 out of 5 stars

In 2021 we purchased a Lay-z-Spa / Bestway Maldives Hydrojet Pro. In the beginning of the 2024 summer season - after enjoying the spa for 3 summers - the pump refused to switch on (causing an E... See more

Company replied

Rated 5 out of 5 stars

The experience we had was great we would give 10 stars from the first email we sent it was sorted strait away and the delivery. Just want to say than you .regards J Lewis

Company replied

Company details

  1. Swimming Pool Contractor
  2. FMCG Manufacturer
  3. Garden Furniture Shop
  4. Hot Tub Store
  5. Outdoor Swimming Pool
  6. Swimming Pool Supply Store

Written by the company

YOUR FUN IS OUR BUSINESS™ Since 1994, our vision has been to create fun, memorable experiences for everyone in the world through our innovative, dependable products. Now, just over 25 years later, Bestway has forged a global presence in more than 100 countries by developing an extensive product line and becoming forward thinkers about sustainable business practices. Today, we manufacture and sell more than 1,100 different products within four core categories: above ground pools and portable spas, recreational products, sporting goods, and camping products. SERVICE Bestway is committed to customer satisfaction and providing you with the best product solutions. That’s why every department in Bestway works closely together - from our technology and quality assurance centers to our laboratories, vertically integrated manufacturing systems and after-sales service centers around the globe. Bestway’s advanced online services and regional call centers allow customers to easily resolve issues that arise with their products, offering downloadable manuals, instructional videos, and 24/7 call support. Visit our support website: https://support.bestway.eu


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Perfect!!

Perfect! They responded very quick qnd solved my problem in a few days. After one week I had a new product delivered.

July 22, 2023
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