Bestway Relocation Reviews 103

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the moving process smooth and stress-free. Many people highlight the exceptional customer service, noting clear communication and a willingness to go above and beyond. The overall service is frequently described as excellent, efficient, and careful, with consumers appreciating the attention to detail and the team's hard work. Reviewers also found the pricing to be very reasonable and competitive for the high level of service provided, often noting that there were no hidden fees. The user experience is consistently positive, with many customers recommending the company for its reliability and efficiency.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Price

Reviewers mention positive feedback about price. Customers consistently found the pricing to be very... See more

Customer service

Clients share positive opinions on customer service. Customers consistently praise the excellent and... See more

User experience

Users describe positive interactions with user experience. Many customers report consistent and reliable... See more

Based on these reviews

Rated 5 out of 5 stars

The team was fantastic from start to finish. They arrived promptly on both days and were consistently polite and accommodating. They handled all fragile items with great care, ensuring everything was... See more

Rated 5 out of 5 stars

Simply the best removals company I have used! Value for money is off the scale. Ben and Zane were amazing all day. They literally didn’t stop and even helped with my interior design faffing…nothing wa... See more

Company replied

Rated 5 out of 5 stars

I can’t fault the guys who came to help us with our house move! The team were very careful with our furniture and boxes and made me feel comfortable with moving our belongings. They made sure m... See more

Company replied

Rated 5 out of 5 stars

Couldn’t have been more helpful right from first contact. Went out of their way to accommodate us despite completion dates constantly changing. The guys who did the packing and removals worked so har... See more


Company details

  1. Moving Company

Written by the company

At Bestway Relocation, we are proud to be a trusted partner for both residential and commercial moves across the UK. With over 13 years of industry experience, we are committed to delivering a premium, reliable service built on expertise, care, and transparent pricing. We are also proud members of The National Guild of Removers and Storers (NGRS) and the Removals Industry Ombudsman Scheme (RIOS), reflecting our commitment to maintaining the highest standards of professionalism, accountability, and customer care. Whether you are relocating a flat, a family home, or an entire office, our experienced team understands the importance of a smooth and efficient move. We tailor our services to meet your specific needs, ensuring every stage of the process is handled with professionalism and attention to detail. From initial planning through to final delivery, we manage every aspect of your relocation — including expert packing, logistics coordination, transportation, and secure storage solutions. Our nationwide network also allows us to offer flexible collection and storage options, providing added convenience and peace of mind. Our mission is simple: to make moving as seamless and stress-free as possible, with a service that is personalised, dependable, and delivered to the highest standards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Couldn’t recommend enough…

Ben & team did an amazing job for our relocation move. We had the premium service and it was exactly what we needed. They took so much time and care with our belongings and worked so so hard. The team were so polite and friendly and couldn’t do enough for us. Above and beyond the service I was expecting. A huge thank you.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great team

Great team! Looked after our possessions well through the move, no stress and no complaints. Would thoroughly recommend Bestway. Thank you!

April 17, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you very much for your wonderful review and for taking the time to share your experience.
We are delighted to hear that our team looked after your possessions with care and helped make your move smooth and stress-free. Providing a professional and reliable service is always our priority.
Your recommendation means a great deal to us, and we truly appreciate your trust in Bestway.
Thank you once again, and we wish you all the very best in your new home.

Best Regards
Bestway Relocation Team

Rated 5 out of 5 stars

Simply the best removals company I have…

Simply the best removals company I have used! Value for money is off the scale. Ben and Zane were amazing all day. They literally didn’t stop and even helped with my interior design faffing…nothing was too much trouble! Utter perfectionists. Thank you guys! I’ll be recommending to my friends.

April 16, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you so much for your wonderful review and for taking the time to share your experience with us.
We are delighted to hear that you were so pleased with the service and that Ben and Zane made such a positive impression on the day. They always take great pride in their work, and it is fantastic to know their hard work, care, and attention to detail helped make your move a smooth and enjoyable experience.
Your kind words and recommendation truly mean a lot to us. We will be sure to pass your feedback on to Ben and Zane—they will be thrilled to hear it.
Thank you once again for choosing us, and we wish you all the very best in your new home.

Best Regards
Bestway Relocation Team

Rated 5 out of 5 stars

I used Bestway relocation for my move…

I used Bestway relocation for my move and I can’t fault them if I ever move again I wouldn’t think twice about using them again. Highly recommend thanks guys it’s 5 stars 🌟 from me

April 7, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased to hear that everything went smoothly and that you were happy with the service provided. It means a lot to the whole team to receive such positive feedback.
If you ever need our services again in the future, we’ll be more than happy to assist you.
Many thanks again for the recommendation!
Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

best removal company i have ever…

best removal company i have ever experienced♥️♥️ thanks guys

March 30, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you so much for your kind words!
We truly appreciate your feedback and are delighted to hear that you had such a positive experience with us. It was our pleasure to assist with your move, and we’re always here if you need anything in the future.
Wishing you all the best in your new home!

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

What a fantastic service by Bestway…

What a fantastic service by Bestway relocation team through out the moving process. They were amazing from start to finish. Very reasonable prices. Highly recommended folks

March 30, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you so much for your kind words! We’re delighted to hear that you had a fantastic experience with our team from start to finish. Providing a smooth, reliable service at a fair price is exactly what we strive for.

We truly appreciate your recommendation and wish you all the best in your new home!

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

Relocation gave me the confidence as well as a good price

I can’t fault the guys who came to help us with our house move!
The team were very careful with our furniture and boxes and made me feel comfortable with moving our belongings. They made sure mirrors and tvs were well protected and everything was carefully manoeuvred, loaded, secured, unloaded and successfully relocated in our new home!
Communication was great from the start as well as throughout!

We did a lot of research and were in contact with multiple movers and Bestway Relocation gave me the confidence as well as a good price! Definitely would use them again for future moves, and I would recommend them to anyone!

Thanks so much!

March 27, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Dear Zoe,
Thank you so much for your kind words and for taking the time to share your experience with us.

We’re absolutely delighted to hear that you felt confident choosing Bestway Relocation and that our team was able to deliver both the level of service and value you were looking for. Ensuring your belongings are handled with care and that you feel comfortable throughout the entire moving process is always our top priority, so it’s great to know we met your expectations.

Your feedback about our team’s professionalism, attention to detail, and communication truly means a lot to us.

Thank you again for your recommendation. We look forward to helping you with any future moves!

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

Needed to move my house from harlow to…

Needed to move my house from harlow to Birmingham in an urgent situation,i was very worried but thankfully got in contact with bestway relocation and no one could have done it any better.Zayn and his colleagues Ben handled everything with utmost professionalism and all my worry vanished.The team took a survey guided me on how they’ll execute the move,did everything better than they committed and honestly no one could have done it better.Great work guys!

March 25, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you so much for your wonderful feedback.

We completely understand how stressful an urgent move can be, so we’re really pleased that we could make the process smooth and worry-free for you. It’s great to hear that Zayn, Ben, and the team were able to support you with professionalism and clear guidance throughout the move.

Your kind words about our planning, communication, and delivery mean a lot to us. We always aim to exceed expectations, and we’re delighted that you felt we achieved that.

Thank you again for your trust and recommendation — we wish you all the very best in your new home in Birmingham.

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

I had wonderful experience by using the…

I had wonderful experience by using the service of this company. Very polite team, their work was fantastic. The team arrived in time and they completed the task within timeframe stipulated. Strongly recommended.

March 20, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you very much for your kind words and positive feedback.

We’re delighted to hear that you had a wonderful experience with our team and that you were pleased with both our professionalism and the quality of our work. Punctuality and delivering within agreed timeframes are very important to us, so it’s great to know that we met your expectations.

Your recommendation truly means a lot, and we look forward to serving you again in the future.

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

The best crew member ,very polite hard working highly professional cooperative and punctual and finished on time.

The best crew member ,very polite hard working I would highly recommend this company and always book in feature .
Mr khan organised very well all my house stuff and packed 5 bedroom house with a massive kitchen crockery very well followed a highly professional way to pack all the glass stuff and food on packing day along with mr Matlock both were hardworking professional and helpful with out my presence they don the great job on first day of packing
On the second day along with three more employees mr David .mr Stuart and Adam they loaded all stuff on three van and delivered to reading to our new house with extreme care and very responsibly with out any hassle very smoothly
I highly recommend the best way relocation company and really impressed by there services it’s really worth to book.

March 17, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you so much for your kind and detailed feedback. We truly appreciate you taking the time to share your experience with us.

It’s wonderful to hear that you were pleased with how your 5-bedroom home and kitchen items were carefully packed and handled. We take great pride in maintaining a high standard of professionalism, especially when dealing with delicate items, so your recognition means a lot to us.

I will be sure to pass along your kind words to Mr Matlock, Mr David, Mr Stuart, Adam, and the rest of the team. They will be delighted to know their hard work and dedication made your move smooth and stress-free, even in your absence.

Thank you again for your recommendation. We’re thrilled that you found our service worthwhile, and we look forward to assisting you again in the future.

Kind regards,
Best Way Relocation Team

Rated 5 out of 5 stars

Very professional and extra ordinary…

Very professional and extra ordinary removal company. They did a great job and took away all the stress. Very happy with their service. They are the best.

March 19, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you very much for taking the time to share your experience with Bestway Relocation.

We’re really pleased to hear that your move went well overall and that all of your items arrived safely. Our team always aims to handle every customer’s belongings with the utmost care, so it’s great to know that this was reflected in your experience.

We truly appreciate your support and look forward to assisting you again in the future should you ever need our services.

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

What a fantastic service delivered by…

What a fantastic service delivered by Bestway. The team was very professional and polite throughout the move especially Sam helped me a lot in booking and scheduling my move. Will definitely recommend to others looking for a moving company.

March 19, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you very much for taking the time to share your experience with Bestway Relocation.

We’re really pleased to hear that your move went well overall and that all of your items arrived safely. Our team always aims to handle every customer’s belongings with the utmost care, so it’s great to know that this was reflected in your experience.

Thank you again for your recommendation. We truly appreciate your support and look forward to assisting you again in the future should you ever need our services.

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

Amazing service at affordable price by…

Amazing service at affordable price by Bestway Relocation.Highly recommended.

March 18, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you very much for taking the time to share your experience with Bestway Relocation.

We’re really pleased to hear that your move went well overall and that all of your items arrived safely. Our team always aims to handle every customer’s belongings with the utmost care, so it’s great to know that this was reflected in your experience.

Thank you again for your recommendation. We truly appreciate your support and look forward to assisting you again in the future should you ever need our services.

Kind regards,
Bestway Relocation Team

Rated 1 out of 5 stars

Stripped bolts on furniture reassembly

Stripped bolts on furniture reassembly, and screws not all the way in. Now I can't take my bedframe apart, and need to get a whole new set of bolts

March 6, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you for taking the time to share your feedback.

We are very sorry to read about the issue you described regarding the stripped bolts and the difficulty taking apart your bed frame. This is certainly not the level of service we aim to provide to any of our customers.

However, after carefully reviewing our records, we have unfortunately been unable to locate any booking or service request under the name used for this review, and we have not received any prior complaint regarding this matter. Because of this, we are currently unable to identify the job or investigate what may have happened.

We take all feedback seriously and would genuinely like the opportunity to look into this and assist you if this relates to a service carried out by our team. To help us do that, could you please contact us directly with a few additional details such as:

Your full name used when booking

The address where the service took place

The date of the move or furniture assembly

Your booking reference (if available)

Once we have these details, we will be able to review the job internally and work towards resolving the situation.

Customer satisfaction is extremely important to us, and we would welcome the opportunity to clarify what happened and help if this service was completed by our team.

We look forward to hearing from you.

Rated 5 out of 5 stars

I have to move from London to Oldham.

I have to move from London to Oldham.
Feeling very relaxed while taking the best way Relocation ltd. services .
Highly appreciated the service and behaviour of staff .

March 8, 2026
Unprompted review
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Reply from Bestway Relocation

Thank you for taking the time to share your experience with Bestway Relocation Ltd.

We’re delighted to hear that your move from London to Oldham went smoothly and that you felt relaxed throughout the process. Moving can often be stressful, so it means a lot to us to know that our team helped make the experience easier for you.

Your kind words about our staff’s service and behaviour are greatly appreciated. Our team works hard to ensure every customer receives professional, friendly, and reliable support during their move.

Thank you again for choosing Bestway Relocation Ltd and for recommending our services. We wish you all the best in your new home and would be more than happy to assist you again in the future.

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

I booked my office move with bestway…

I booked my office move with bestway relocation after deep search and receiving 5 quotes from different companies. They quoted me a very competitive price with all the services offered. I was surprised with their level of service and way of execution. The way they packed, dismantled and wrap all the furniture was amazing. I’m very happy and satisfied and will definitely recommend to anyone looking for movers.

March 5, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you for taking the time to share such a wonderful review about your experience with Bestway Relocation.

We’re delighted to hear that after comparing multiple quotes, you chose our team for your office move and that our pricing and services met your expectations. It’s especially rewarding to know that you were impressed with the way our team handled the packing, dismantling, and wrapping of your furniture. Our goal is always to ensure that every move is carried out professionally, efficiently, and with the utmost care.

Your satisfaction means a great deal to us, and we truly appreciate your kind words about the level of service and execution provided by our team. Feedback like yours motivates us to continue delivering the high standards we strive for with every move.

Thank you again for your recommendation. We wish you all the best in your new office space and look forward to assisting you again in the future if you ever need our services.

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

Had a great experience with bestway…

Had a great experience with bestway movers. The team was very professional and made my move very stressfree. Would definitely recommend 👍

February 26, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you for your kind feedback and for choosing Bestway Relocation for your move.

We’re delighted to hear that you had a great experience and that our team was able to make your move smooth and stress-free. Our staff always aim to provide professional, reliable service while taking the pressure off our customers during what can often be a busy time.

Your recommendation truly means a lot to us and motivates our team to continue delivering the best possible service.

Thank you once again for your support, and we would be more than happy to assist you again in the future if you ever need our services.

Kind regards,
Bestway Movers Team

Rated 5 out of 5 stars

i have book an appointment with bestway…

i have book an appointment with bestway relocation to shift my house from london to birmingham and i am very happy to see the service of this compnay and i always chose this company in future due to its best service and beat staff.

March 6, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you very much for your kind feedback and for choosing Bestway Relocation for your move.

We’re delighted to hear that you were happy with the service provided by our team and that your move from London to Birmingham went well. Our staff always strive to deliver a professional, efficient, and friendly service, so it’s wonderful to know that their efforts made a positive impression.

Your trust and support mean a lot to us, and we’re especially pleased to hear that you would choose our company again in the future. Recommendations and repeat customers are the greatest compliments we can receive.

Thank you again for your review, and we wish you all the best in your new home. If you ever need assistance again, our team will be more than happy to help.

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

Having a great experience to book a…

Having a great experience to book a relocation from london to manchester.i am highly satisfied with the Bestway Relocation on the basis of their job method with the help of highly well experienced staff .
i am much more satisfied with this company.

March 7, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you for taking the time to share your positive experience with Bestway Relocation.

We’re delighted to hear that you had a great experience arranging your relocation from London to Manchester. It’s wonderful to know that you were satisfied with our working methods and the support provided by our experienced team.

Our staff always aim to deliver a professional, efficient, and well-organized service, so your feedback is truly appreciated and very encouraging for the whole team.

Thank you once again for your kind words and for choosing Bestway Relocation. We wish you all the best in your new home, and we would be more than happy to assist you again in the future.

Kind regards,
Bestway Relocation Team

Rated 5 out of 5 stars

We had a great team polite

We had a great team polite, helpful, friendly and accommodating.
They were quick efficient and professional. I would highly recommend.

March 6, 2026
Unprompted review
Bestway Relocation logo

Reply from Bestway Relocation

Thank you so much for sharing your experience with Bestway Relocation.

We’re thrilled to hear that your move went smoothly. Our team always strives to provide polite, efficient, and stress-free service, so it’s wonderful to know that we were able to make your move easier and help everything stay on schedule.

We truly appreciate your recommendation and are delighted that we could play a part in making this transition easier for your family. Wishing you and your growing family all the very best!

Kind regards,
Bestway Relocation Team

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