Betano Reviews 479

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing significant delays in receiving their winnings and difficulties with withdrawals. Customers also frequently reported issues with customer service, describing it as unhelpful and unresponsive, often providing generic answers. The website itself was a source of frustration for many, with some experiencing account restrictions and others feeling the games were unfair, leading to consistent losses. Some people were dissatisfied with the product offerings, noting a lack of bonuses and promotions, and a perception that the pricing was unfair, with high deposit charges. Conversely, a small portion of people felt satisfied with their experience, mentioning quick withdrawals and fair wagering.

What people talk about most

Payment

Customers consistently note negative experiences with payment, particularly regarding withdrawals. Many... See more

Website

Users describe negative interactions with the website, with many reviewers calling it the "worst site ever"... See more

Product

Customers express significant dissatisfaction with the product, reporting that they have played games for... See more

Price

Reviewers express significant dissatisfaction with pricing, often feeling that the platform's design leads to... See more

Customer service

People report negative experiences with customer service, often describing it as an "absolute joke" with "0... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Betano has become a scam. If you win, it will take days at least to get your money. Customer service is an absolute joke, 0 help. It says 30 minutes for withdrawal, I've been waiting 2 days and stil... See more

Rated 1 out of 5 stars

Scammers!!! For first they are charged for deposit 15% !!!!! Crazy withdrawal make is coming to not impossible if want asked about help from costumer services, well problem makes more worse than wa... See more

Rated 1 out of 5 stars

This business (If you can call it that) is a total scam. I opened an account with all my personal details and bank details and they closed my account and confiscated my funds ( without any reason give... See more


1.4

Bad

TrustScore 1.5 out of 5

479 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Never hits anything

Betano is the typical site that wants u to bet.their casino games. their casino games don't hit their customer service for play their casino rolls r non existent. Betano is a selfish site that just wants your money

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Betano has become a scam

Betano has become a scam. If you win, it will take days at least to get your money. Customer service is an absolute joke, 0 help. It says 30 minutes for withdrawal, I've been waiting 2 days and still nothing. Contacted customer service, oh they haven't got to your ticket yet be patient. Scamming SOB's

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

They are broke and will hold your money! They will do and say anything to avoid paying!!!

No -- I am not a sore loser. This is a gambling site, I get how it works. This is about how dirty they are in terms of running their business.

ZERO issues on Fanduel, DraftKings, 7-Bit Casino, Bet365, Stake.com, Betty... the list goes on. So, if this is too long and you don't want to read it, close the page and go to one of those sites! Fast payouts, fair play. They are not broke like Betano. They don't need to make BS excuses to hold your money (probably trying to invest it, lost money, and now I have to suffer until they can use my money to get back to line level).

Just joined Betano a week ago to take advantage of a sign-up bonus. They way they gobble up your money but keep moving the goalposts when it comes time to withdraw your winnings is a sight to behold. No integrity.

And what's scarier, their reputation apparently precedes them. Many other comments on here and on Reddit echo the same sentiment... they don't pay!

Their customer service support seems nice, they're trained to BS you perfectly just to stall. I did KYC, they approved it before I even made my first deposit. After depositing like $60 worth of funds I regained and tried to withdraw $82 in two withdrawals ($64 and $18, respectively).

They waited 24h just to tell me that I need to upload a bank statement (my name, account details, and bank details were at the top of the first page). Then, 48hrs later, they approved it. Then, later that same day, they asked for the impossible --- an alternate bank statement from the same bank. What do they want me to do? Criminally implicate myself by forging a fake statement? Like the other disgruntled guy on here said, banks only issue one kind of bank statement. If they were in compliance with Ontario regulations, you'd think they would know that.

They just want to stall/move the goalposts for 72 more hours. Ridiculous! And they admitted that both times the requests were due to a "technical glitch" on THEIR end... whatever that means.

I have still not received my money. They won't take any accountability even though the "technical glitches" are their fault as per their admission, they leave you in the dark, they don't even offer any recompense for the inconvenience and bad first impressions they cause, and they clearly don't care to respond to any complaints on TrustPilot like all the legitimate casinos/sportsbooks do.

Stay away from Betano! As soon as I get my money, if I ever DO get my money, I will close my account and remain loyal to the other casinos. What a nightmare.

Will come back with an update.

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Haven’t honoured the sign up promotion, ignored messages and continued to email me other promotions. Do not use these scammers.

October 26, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!!

Scammers!!!
For first they are charged for deposit 15% !!!!! Crazy withdrawal make is coming to not impossible if want asked about help from costumer services, well problem makes more worse than was
Not recommended at all!!!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

I've used every betting site on the internet, and all of them have their own scammy practises, but Betano is undoubtable THE WORST, dont waste your time.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

BETANO, A HOAX

BETANO IS A SITE THAT DOES NOT RESONATE WITH USERS....IT RUDELY LIMITS YOUR BETTING LIMITS AND, FOR NO REASON....THEY DO THIS HORRIBLE THING WITHOUT NOTIFYING YOU THAT THEY DID IT AND THE REASON WHY THEY DID IT....IT'S A SCAM WITH AN ATTRACTIVE FACADE....SHIT IN THIN TIN....THERE ARE SO MANY ALTERNATIVES....WHY DESTROY YOUR NERVES WITH BETANO?....
Feedback

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Awful casino company

Awful casino company. Dead spins after dead spins, no bonus and when you eventually get one, gives you very little. Would stay from this casino.

September 14, 2025
Unprompted review
Rated 2 out of 5 stars

Looks classy

Looks classy, but the lobby lags at peak hours and search keeps missing obvious titles. Live chat queue sat at “40+ minutes”.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

I opened an accountant here over 6…

I opened an accountant here over 6 months ago. I have played for the past 6 months and deposited over and over and over. Not once, and I mean once have I ever even won one single dollar. This is extremely impossible to play for that long and to deposit thousands of dollars and never win a thing? This kind of stuff has nothing to do with luck. The meaning of gambling is that you gamble your money and you have a chance at winning. You do not have a chance at winning when it is controlled gaming. So in fact it's not gambling it's basically theft. I honestly wouldn't recommend in here because you know if you can spend that amount of money and 6 months and never went anything on any games no matter what you play no matter what bed amount and especially when you play the exact same game you've played for 15 years. When you know everything about a certain game that you play and they try to tell you nothing's been changed or no one's messing with the game on something you know 100% that tells you it's no point in playing in here. 90% of the time when I deposit you don't even get any match offers no bonus no anything it's just very disgusting. I blame the AGCO for this because once they stepped in and implicated rules for Ontario it opened up the market that anybody in their brother can open up an online casino. Now the Ontario Market is so flooded with thousands of online casinos that each Casino has to cheat every player that plays just to stay in business because of the amount of casinos online. They're all fighting over players and taking their money just to stay afloat. The biggest Thief is the AGCO for allowing this to happen. Before 2022 before they stepped in I never used to have any problems with any of these casinos. They were limited and regulated and they give fair play. The AGCO is created the wild west of online casinos and instead of doing what their job is to regulate and inspect these casinos they're not even doing that. It's clear because there wouldn't be so many complaints about all these online casinos and AGCO itself it's just very disgusting what the Canadian government let's happen.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Worst site ever

Worst site ever. Betano is where your money goes to die!!! You have to spend thousands to get a bonus and when you finally get one you're lucky to make 20 bucks. I recommend Betty, BetMGM, any other site really. Horrible!!! Every once in a while they will give you free spins at 10 cents each which is a joke. You never get any freebies at all ever, no match up bonuses like you do on Zodiac. Ever since Ontario took control of online gambling it's been crap. The OLG is corrupt and wanted more money, that's why the slots don't pay out much.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

This betano book is a typical scam

This betano book is a typical scam. They been caught by me just now. Be catefup everyone. They pricing dana white contender series double chance method of victory as a ko/tko and disqualification. When j bring it up to them the set up typo they did they make you wait for 45 min to get reply jusy to say they csnt do anything about it. I know the representative can only do so much but once mentioned of the typo there should be a but or why it shoild be instant fix. FYI its every single fight even the main card for ufc this weekend. Be carefull guys.

August 19, 2025
Unprompted review

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