Betboro Reviews 52

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

And I am unable to make a withdrawal either. I have been trying for the past 10–15 days, but they are still not processing my withdrawal. I have been trying for three or four days now. They are not v... See more

Rated 5 out of 5 stars

I usually play with the more established bookies. Wasn't sure about registering with betboro given the negative reviews. Registered and deposited recently, all seems ok. The verification procedure... See more

Rated 1 out of 5 stars

Beware! Let me deposit then wouldn't let me bet on sports due to not having enough ID(no drivers licence or passport) but were perfectly happy to let me spin away the money in the casino section. Of c... See more

Rated 1 out of 5 stars

Massive issues withdrawing funds. I've so far made 3 attempts to get my money out of them without success. Very poor staff who will not do anything to investigate or help with issues. Wish I'd read he... See more

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1.8

Poor

TrustScore 2 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bunch of cowboys.

Bunch of cowboys wouldn't even let me register with them.

September 29, 2020
Unprompted review
Betboro logo

Reply from Betboro

Hello,

Please, provide us some more details of your issue in order to be able to assist you further.

Meanwhile, we would advice you to make sure that you have inserted the correct data in the registration form to complete the procedure.

Kind Regards,
Betboro Team

Rated 1 out of 5 stars

Literally theives, looking at legal options to get my money back

Locked my account just before I won an accumulator bet worth £150. I can't access my account at all! They literally stole my money!
And they have the audacity to say -
7.3. Betboro reserves the right to restrict or remove your access to the Services and/or to refuse the registration of any individual for any reason, at its sole discretion.
SO if you lose a bet, and don't wanna payout, you just lock the account.
Please don't trust them with even £0.01

September 20, 2020
Unprompted review
Betboro logo

Reply from Betboro

Dear Anshul,

Your account is restricted and you cannot use our services anymore but what you are claiming is not true. The funds are yours and you can request a withdrawal at any time. There is no any restriction to your funds.

Kind Regards,
Betboro Team

Rated 1 out of 5 stars

This betting site doesn't want to give…

This betting site doesn't want to give u ur winning i deposited 100Euros i won 1200Euros but they keep asking for documents which i already sent them 20 times , and after sending many email now i can't even login to my account ,, rubbish , i will take them to court they will definitely pay 10times more for what they did to me , this is europe u can't take the money and close my account

September 6, 2020
Unprompted review
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Reply from Betboro

Dear Sir/Madam,

Thank you for your feedback.

If you want, please provide us your username so we will be able to assist you further.

Kind Regards,
Betboro Team

Rated 5 out of 5 stars

easy, simple & serious

I cant belive that im the only one who gets his money back. Good games and bonuses on the site.

August 11, 2020
Unprompted review
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Reply from Betboro

Thanks for your feedback

Rated 1 out of 5 stars

Ignoring messages and no payout

I have uploaded all documents 15days ago, and guy on chat says they cant see documents and tells to send them via mail which I did 5 days ago. Now he says they dont have my email so I did send it again, and he disabled and closed chat, with no explanation at all. Withdrawal status is not processed, and noone is responding to anything. Unbeliveable..

August 3, 2020
Unprompted review
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Reply from Betboro

Dear Sir/Madam,

There is a violation of our general terms and conditions and please be informed that your remaining balance will be refunded after we run the additional security checks.

Kind Regards,
Betboro Team

Rated 1 out of 5 stars

Not worth the hassle. Steer Clear

Not worth it.

I was warned about Betboro but thought I'd give them ago. I regret signing up to this terrible company. I waited about 7 days for my withdrawals and when it finally arrived in my account I was underpaid. They're withdrawal processes are awful. They avoid granting your withdrawals by all means and when you contact customer service they tell you to be patient.

Most other betting companies take 3-5 working days to process your withdrawal request. Betboro are a disgrace and inadequate company who are unable to process withdrawals. An absolute joke of a company!!

Please steer clear and do not make the mistake I made!!!

July 22, 2020
Unprompted review
Betboro logo

Reply from Betboro

Hello Kevin,

We apologize for the delay of your withdrawal but there are rare cases that there is a delay due to high traffic.

As for the underpayment, please note that we are not liable for any fees of the bank of the customer a we pay the full amount.

We would like to thank you for your feedback as it help us to improve our products and services.

Kind Regards,
Betboro Team

Rated 1 out of 5 stars

Didn't even manage to open my account!!

Sent off documents to verify my account, waited 2 weeks with no contact and went on live chat. My account had been refused at their discretion. Pathetic company.

July 21, 2020
Unprompted review
Betboro logo

Reply from Betboro

Dear Sir/Madam,

Unfortunately, some registrations have to be declined for various reasons as we have to comply with the regulation.

We apologize for the inconvenience and thank you for your understanding.

Kind Regards,
Betboro Team

Rated 1 out of 5 stars

why have u not replied to my last…

why have u not replied to my last review I wrote the same as my previous?

still, after providing a 2 year bank statement to these fools, they know rejected the card I said was expired and couldn't process my withdrawal, when I went on live chat, the lady told me it was accepted I can withdraw you will have no problems NOW.

are you people embarrassed and ashamed of how u treat customers? dont u find it embarrassing LOL. I thought you would have some class but still I am in this situation.

why is that? I'll post the live chat on here so you guys can see what these people are like

July 8, 2020
Unprompted review
Betboro logo

Reply from Betboro

Hello Jay,

Trustpilot is not a channel of support as they are a lot of personal data involved and they cannot published here.

We would suggest you to contact our customer team and they will assist you to your problem.

Kind Regards,
Betboro Team

Rated 1 out of 5 stars

Disgusting company

Disgusting company, I deposited money and then they've locked my account with over £100 in there!! Went on live chat and they just say they've 'passed it on' WHAT ON EARTH?! Absolutely vile cesspit of a company AVOID

April 15, 2020
Unprompted review
Rated 1 out of 5 stars

Restricted after 1 day

Restricted after 1 day! Betboro must be doing really well if they can afford to turn paying customers away in the current climate! No problem, I'll take my money elsewhere.

March 18, 2020
Unprompted review
Rated 1 out of 5 stars

endless verification process

I made a deposit and made a bet. But unable to make a withdrawal of EUR 644. I has been one month since i sent first docs for verification. The only reponse is that i should wait for additional checks which will take another month.
I have not this bad experience with other bookie.
My username cvalouch if you Betboro want to answer me here - I would appriciate that.

January 8, 2020
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away
For 1 mounth i am still waiting my money i didnt get yet . i dont believe anymore i get my money back
Customer service are rude they said just wait. When you talk second time to take about your money
They start to fighting with you
They just stolen your money be careful
Scam and fraud company 1 star is more for them.

January 4, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid them

Avoid them!

More then 2 weeks on and still no sign of my money! No replies to emails and staff on chat are rude and just ask you to wait!
They are thieves!
I have already spoken whit a resolver.

January 2, 2020
Unprompted review
Rated 1 out of 5 stars

Signed up

Signed up, was told I needed to upload documents before deposit... so I uploaded documents. Naturally I have to wait up to 24hours for these to be verified. Next day I am trying to make a deposit and it keeps refusing saying I aren’t verified. Okay that’s fine I’ll wait a bit longer, until it eventually allows me to deposit £50 (takes me to a secure page to enter bank details) I load the web page back up and there’s no money in my account? I contact customer services and they tell me I’m not verified so can’t of made a deposit? My bank is telling me I have £50 pending to them yet they are saying they haven’t received it, nor have is it in my account. So I contact my bank and yes, the money has been taken out! The customer service told me I was lying about making a deposit, he said I very much doubt that! It’s been 26 hours, my documents have not been verified and I’m still waiting to see what the hell is going to happen to my £50!!!

November 26, 2019
Unprompted review
Rated 1 out of 5 stars

Beware

Beware! Let me deposit then wouldn't let me bet on sports due to not having enough ID(no drivers licence or passport) but were perfectly happy to let me spin away the money in the casino section. Of course, shockingly didn't win anything with mostly dead spins. How is that legal? Will be seeking advice from gambling commission.

October 10, 2019
Unprompted review
Rated 1 out of 5 stars

Worst betting firm out there - and that’s saying something

Terrible! Really please do avoid this company. There are so many betting firms out there so why choose this one?
They don’t make promotions clear and then send an email 2 days later telling you they didn’t make it clear (their mistake) so will not honour their terms of te promotion.
Of you try to go on to live chat they are never online and so they make you send an email that they never bother responding to.

August 28, 2019
Unprompted review
Rated 1 out of 5 stars

Rude customer service agents

They offer a promotion where you get a refund if your bet loses on the tennis. I could not find the markets that were eligible (because they don't exist) so I went on live chat to enquire about it. The live chat agent found one eligible market in one game out of 30 games and told me I hadn't read the offer properly and then ended the chat. Absolutely the worst customer service and betting experience I have ever had.

August 27, 2019
Unprompted review

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