Lost access to my old account and after SO MANY documents and proof sent that I own that respective account they finally gave me access to it.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been betting on Betfury for a while, and up until recently my experience had mostly been positive, thanks to good bonuses and helpful customer support. However, when I tried to make a... See more
Company replied
The platform is great, but the entire support and admin team are unhelpful, callous and prejudiced... they ignore scam accounts and tip beggars while blocking others from chat when they try to point o... See more
Company replied
Company details
- Gaming service Provider
- Betting Agency
- Casino
- Gambling Service
- Online Casino or Bookmaker
- Online Sports Betting Vendor
About BetFury
Written by the company
BetFury - an established crypto and entertainment ecosystem encompassing iGaming, crypto-earning features, and sports betting.
For over 5 years, BetFury has been building a platform with 3M+ users where everyone can find their way to earning and winning. BetFury’s vision is prioritizing community requests and keeping up with trends while developing first-class service from a long-term perspective.
Welcome Bonus: up to 590% & 225 Free Spins
Enjoy Leading Crypto Casino:
- Up to 99.28% RTP in Original games
- 8 000+ Slots from Top providers
- Up to 60% APR daily Staking payouts in USDT, BTC, BNB, ETH, TRX, and BFG
- Bonuses: Cashback, Rakeback, Weekly & Monthly bonus
- Free BTC faucet (BetFury Boxes)
- Rank VIP system
- Friendly customer care 24/7 + VIP host
- Sports Betting with high odds
- Support of 56 crypto and 18 networks
BetFury on Social Media
Contact info
Curaçao
- betfury.com
3.3
Average
2K reviews
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BetFury
Hello!
Thank you for highlighting the credibility and reliability of BetFury. We’re happy to know you value our timely payments and responsible service. Wishing you the best of luck and continued great experiences on the platform!
Reply from BetFury
Xin chào, Hoan Le,
Cảm ơn bạn đã để lại đánh giá. Rất vui khi biết bạn đang có trải nghiệm tích cực với BetFury. Chúc bạn nhiều may mắn và thật nhiều niềm vui khi chơi!
Reply from BetFury
Hello, M neam Raza,
Thank you for your great feedback. It’s amazing to hear that you’ve been with BetFury for 5 years already — we really appreciate your loyalty and trust in the platform. Wishing you continued luck, fun, and big wins!
Scam 😡
Scam 😡, don't play this game.
My wallet balance was around 1170 rupees and my bet amount is 60 rupees, if I won i get 60 +60 rupees and if I lose i will get -60.
But after losing match my all amount was gone, I was talked to customer care but they are giving me nonsense reply, after that they blocked me.
There scam is really clean so don't play this game anymore, I was blocked by them after I was complaint.
Be careful 🙏
August 20, 2025
Unprompted review
Reply from BetFury
Hey there, Amit kumar Sarfe,
We need to clarify your statements, as they are not correct. BetFury does not remove an entire wallet balance after a single lost bet — only the wagered amount is deducted. If your balance disappeared, it could be related to multiple bets placed, technical miscalculation from your side, or account restrictions.
Also, BetFury never blocks users for submitting complaints. Accounts can only be restricted due to security checks, KYC verification issues, or proven violations of Terms of Service.
If you believe there was an error, please contact support@betfury.com with your BetFury nickname or user ID. Our team will investigate your play history and provide you with a detailed explanation.
Scam 😡
Scam 😡, they are froud, they will clean their dirty work and scam, so don't play. I have 1170 rupees in my wallet,
My bet was 60 rupees but after match results I lost all money, only betting amount 60 and lost 1170 rupees.
I talked to costumer care and they are fooling me after that they blocked me .
August 20, 2025
Reply from BetFury
Hey there, Amit kumar Sarfe,
We need to clarify your statements, as they are not correct. BetFury does not remove an entire wallet balance after a single lost bet — only the wagered amount is deducted. If your balance disappeared, it could be related to multiple bets placed, technical miscalculation from your side, or account restrictions.
Also, BetFury never blocks users for submitting complaints. Accounts can only be restricted due to security checks, KYC verification issues, or proven violations of Terms of Service.
If you believe there was an error, please contact support@betfury.com with your BetFury nickname or user ID. Our team will investigate your play history and provide you with a detailed explanation.
Reply from BetFury
Hello, Nikdoanic,
Thanks a lot for your feedback. We’re glad you enjoy playing on BetFury. Wishing you the best of luck and big wins ahead! If you ever need assistance, our support team is available anytime at support@betfury.com.
Fast withdrawals
August 18, 2025
Reply from BetFury
Hello!
Thanks a lot for your feedback. We’re glad you enjoy BetFury’s fast withdrawals — we always work to make payouts smooth and secure for our players. Also, we have local fiat currencies to make payments simple for users from all over the world!
Reply from BetFury
Hi there, IcyAnarchy,
Thanks for sharing your thoughts. We’re happy to know BetFury is your favorite casino. We’ll keep working hard to provide you with the best crypto gaming experience possible.
We win but the is no money on our…
We win but the is no money on our account so this is a crook game I can your your response pay out that there is no there's no money there's no money showing while you were playing but after you dumpling in the is no money showing that you have been there in your account so there's no use of playing the free spinning
August 16, 2025
Reply from BetFury
Hi there!
When you win on a slot or other game, the funds are instantly credited to your account balance. If you don’t see them right away, it could be due to one of the following:
- you were using a bonus/free spin, where winnings may need to meet wagering requirements before being fully withdrawable;
- the game was provided by a third-party provider, so sometimes there’s a short sync delay before winnings display in your account;
- or, if it was a technical glitch, our support team can check and fix it for you.
BetFury has been operating for more than 5 years under a licensed Curacao regulator and has over 4 million registered users, so all payouts are processed transparently.
Please, contact support directly via our live chat on the platform or by email at support@betfury.com — we’ll resolve this for you.
Reply from BetFury
Hi there!
Thanks for the kind words. Glad to hear BetFury is your top pick — we’ll keep delivering fair games, fast payouts, and reliable support.
very good casino
August 15, 2025
Reply from BetFury
Hi there!
Thanks for your feedback. We’re glad to know you’re enjoying BetFury — we’ll keep working to make your experience even better.
It's a great platform pays out right…
It's a great platform pays out right away the only problem is when you play at first it says it will pay you the bonus and then it gives you other conditions.
August 14, 2025
Unprompted review
Reply from BetFury
Hi there! Thanks for your feedback.
We’re glad to hear you enjoy BetFury and the instant payouts. About the bonuses: all promotions come with clear terms and conditions (for example, wagering requirements or specific rules for claiming). Sometimes players see the reward right away, but the system requires completing these conditions first.
To avoid any confusion, we recommend always checking the bonus rules in advance — they’re listed directly in the promo description https://betfury.com/promo. If something didn’t match what you expected, please contact our support team via live chat or at support@betfury.com and we’ll check your case in detail.
Amazing 😍 crypt game app
Amazing 😍 crypt game app. Always on a goal of achievement. I love this app. I recommend it %85.
August 14, 2025
Reply from BetFury
Hi there, Christian,
Thanks for your amazing feedback. We’re glad you’re enjoying BetFury and achieving your goals with us. Your recommendation means a lot, and we’ll keep improving the platform to make your experience even better.
GOOD GAME THANK DEAR ADMIN
August 14, 2025
Reply from BetFury
Hi there, WINKO!
Thanks for your kind words. We’re glad you’re enjoying BetFury and we’ll keep working to make the platform even better for you.
Betfury Is the best casino I'm pláing b
August 12, 2025
Reply from BetFury
Hello, Kevin Bazo,
Thank you for your kind words! We’re glad to hear you’re enjoying BetFury and consider it the best casino. We’ll keep working to provide you with great games, promotions, and events so your experience stays top-notch.
scam scam scam scam
August 11, 2025
Unprompted review
Reply from BetFury
Hello, ahmed gomaa,
Why do you think BetFury is a scam? Please tell us more about what happened. We are here to help!
Scamed me 11 usd
I have used betfury a few times , then I deposited 11 usd and after awhile I noticed that the money didn’t reach to the account , so I talked to the customer service and they told me my currency is “lost” they just stole it because the “minimum amount wasn’t met”
Will not return 🤮🤮🤮
August 11, 2025
Unprompted review
Reply from BetFury
Hello, Erez Al,
We didn’t steal anything from you. Like any platform, BetFury has Terms of Use that explain how deposits work. If the deposited amount is below the minimum, the funds can’t be credited — and this is clearly stated in the pop-up you see before confirming your deposit.
We always recommend checking these rules carefully before making a transaction. If you’re not sure about something, you can click the info icon available throughout our site or reach out to our 24/7 support in the Intercom chat — they’ll explain everything and help you avoid such situations in the future.
Pathetic service and false advertising…
Pathetic service and false advertising just to get you to sign up and deposit. Live support chat answers your questions in circles or not at all just saying I've answered your questions above my dear while in actual fact they havnt answered anything.
August 10, 2025
Reply from BetFury
Hello, Mischka McCarthy
We’ve checked our records and haven’t received any emails from you. If you’d like us to review your case in detail, please write to the official BetFury emails only. You can contact support at support@betfury.com or use the live chat on our website — our team is available 24/7.
Regarding your other concerns:
1. BetFury is a licensed platform. All our original games are certified for RNG compliance, and we only work with trusted slot and live game providers who also hold the necessary licenses to operate.
2. The promo code “100FREESPINNS” you tried to register with is not a part of BetFury promotions and doesn’t exist in our system. It seems you found it on a third-party website, and unfortunately, we cannot guarantee the accuracy of offers shared outside official BetFury channels.
3. We do have an offer for 100 free spins, but it’s only available to users who register via a specific link from our landing page. Successful registration through this link automatically adds an affiliate tag to your account — yours doesn’t have it, which means the offer wasn’t activated.
4. The BetFury Welcome Pack is still available for you and can be activated with a deposit.
If you have any further questions or concerns, feel free to reach out!
businesses help each other
businesses help each other. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. We believe in the power of reviews and allow everyone to play their part in building our trusted community. To help us protect the integrity of
August 10, 2025
Reply from BetFury
Hello, Adam Kamas,
That sounds almost like it came straight from Trustpilot’s own handbook — are you sure you’re not working there? 😉
Either way, thanks for the great rating for BetFury! We really appreciate your support and are happy to have you in our community.
Reply from BetFury
Hello!
Welcome to BetFury! We’re glad to hear you’re enjoying the quests — they’re a fun way to play and earn extra rewards. If you ever need tips or have questions about the platform, our support team is available 24/7 to help.
Good luck, and enjoy your time on BetFury!
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