Great sports book fantastic casino !! Withdrawing is no hassle and with in minutes Just to say that Rob was A1 in live chat why would you bet anywhere else Even when I go to my local tracks in the... See more
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Great little bookmaker,they have best odds guaranteed on UK Irish horseracing which is important,had no problem so far....oh and their withdrawals are quick,litrally instant...what's not to like if yo... See more
Company replied
Poor level of recognition and rewards. Also, unlike many casino games I’ve played (slot), those within BG reset each time you exit. Whereas others pick up where you left off, ie working towards fe... See more
Company replied
BetGoodwin has been a breath of fresh air on all honesty and I have used pretty much every bookmakers site there is in the UK. I’m giving this 5 stars because from the very beginning I have had 0 issu... See more
Company replied
Company details
About BetGoodwin
Written by the company
Welcome to BetGoodwin – your home for online sports betting in the UK. Bet on thousands of live events each week with sharp odds, fast markets and fast withdrawals.
New customers can benefit from our latest sportsbook and casino welcome offers. Essential terms are listed below:
- Sportsbook – Bet £10 Get £15 in Free Bets: New customers only, one use per customer. Promo code WELCOME15. Place a qualifying £10+ cash bet at minimum odds EVS (2.0) within 7 days of registration. After settlement, receive £15 in free bets credited as 1 × £5 Accumulator Free Bet (minimum 4 legs at 2/5 (1.4) per leg), 1 × £5 Sports Free Bet (minimum odds EVS (2.0)), and 1 × £5 Sub Cover Free Bet (minimum odds 1/1 (2.0)). Free bet stakes not returned. Free bets expire after 7 days. Cannot be combined with other offers. Full T&Cs apply.
- Casino – Bet £10 Get 100 Free Spins: New customers only, one use per customer. Promo code WELCOME100FS. Stake £10 cash on Big Bass Splash. Receive 100 Free Spins on Big Bass Splash. Free Spins carry 5x wagering on slots only and a £50 max withdrawal. Spins expire 24 hours after credit. Cannot be combined with other offers. Full T&Cs apply.
Full terms and conditions apply.
REGISTER PROMOTIONS CASINO👑 Customer is King at BetGoodwin!
Written by the company
- Outstanding Customer Service
- At BetGoodwin, we don’t believe in tickets, bots, or long wait times. During business hours our live chat connects you directly with a real human in seconds ready to help whenever you need it. Whether you have a quick question or need support, our team is right here, ready to assist. Because at BetGoodwin, outstanding customer service is our standard.
Your Bet, Backed by Our Guarantee
Best Odds Guaranteed & Money Back Specials
At BetGoodwin, we go the extra furlong. Enjoy Best Odds Guaranteed on horse racing and get your money back as a free bet up to £100 on selected events — like when your horse finishes second, beaten by a nose.
Contact info
East Sussex, United Kingdom
- support@betgoodwin.co.uk
- betgoodwin.co.uk
You should know
3.9
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BetGoodwin
Hi Sarah,
Thank you for your amazing review!
We're thrilled to hear you're enjoying our excellent selection of games and having fun!
We truly appreciate your support and hope you continue to enjoy your experience with us.
Best Wishes
BetGoodwin Support
Try to withdraw money and they are not able to transfer my money
Trying to withdraw to same account and card that I deposit not getting my withdraw thanks to the team that sorted the problem next day.thank you for helping me out
September 11, 2026
Reply from BetGoodwin
Hi
We're sorry to hear about the frustration you experience with your withdrawal. We understand how concerning it can be when you're expecting your funds and encounter difficulties.
We're pleased to see this has now been resolved and you have received your funds. We appreciate your patience while this was being addressed and apologize for any inconvenience caused.
Best Wishes
BetGoodwin Support
Reply from BetGoodwin
Hi Stephen,
Thank you for your fantastic review!
We're delighted to hear you find our site easy to use and navigate.
We really appreciate your support and look forward to providing you with a great experience every time.
Best Wishes
BetGoodwin Support
Bet Goodwin ? I'd say Bet Greatwin
The Customer Service live chat is the best I've experienced. Polite, helpful, efficient. Withdrawals processed instantly. Competitive odds offered. Overall, a great on-line bookmaker.
September 9, 2026
Reply from BetGoodwin
Hi Mark,
Thank you for your wonderful review!
It's amazing to hear you had such a positive experience with our Live Chat and found the team polite and helpful. We'll be sure to pass your kinds words onto them.
It's also great to hear you're enjoying our quick withdrawals and competitive odds. We really appreciate your support.
Best Wishes
BetGoodwin Support
Have used Betgoodwin with no problems…
Have used Betgoodwin with no problems at all fast withdrawals no issues and when you have a bet in play there is always a cash out option and the 2-0 up and your team is a winner is great 5 stars from me
September 9, 2026
Reply from BetGoodwin
Hi Martin,
Thank you for your amazing review!
We're thrilled to hear you've had such a great experience with us, including our fast withdrawals and in-play cash-out availability.
It's great to know you're enjoying your time with us, especially when your team goes 2-0 up! We really appreciate your support and look forward to continuing to provide you with a great service.
Best Wishes
BetGoodwin Support
Good app quick payouts
September 9, 2026
Reply from BetGoodwin
Hi Paul,
Thank you for your fantastic review!
We're delighted to hear you're enjoying our app and our quick payouts.
We really appreciate your support and look forward to providing you with another great experience!
Best Wishes
BetGoodwin Support
Reply from BetGoodwin
Hi Neil,
Thank you for you wonderful review!
It's great to hear you are finding our site easy to use and you're having a great experience with our fast payouts.
Your support means a lot to us and we look forward to continue providing you with great experiences.
Best Wishes
BetGoodwin Support
Payouts are terrible on this site I…
Payouts are terrible on this site I have already made two complaints also have posted on social media warning others about this site and the terrible payouts
September 7, 2026
Reply from BetGoodwin
Hi Martin,
We're very sorry to hear how disappointed you are with your experience.
We understand how upsetting it can be when you're unhappy with the outcome of your gameplay, and we take your concerns seriously.
We'd really appreciate the opportunity to review this with you. If you have concerns about a particular game or session, please contact our Customer Support team so we can look into this further and assist you.
Best Wishes
BetGoodwin Support
Not great betgoodwin more like Badwin…
Not great betgoodwin more like Badwin cause u win nothing am only seeing this request now from you. you wanted a review done well here it is. Dont think i have won anything on your site why i did time out
June 21, 2026
Reply from BetGoodwin
Hi John,
We're sorry to hear of your disappointment with your experience with us. We understand that not seeing the results you hoped for can be frustrating and we respect your decision to take a time-out.
We appreciate you taking the time to share your feedback, and if you have any concerns about your account or gameplay, our Customer Support team will be happy to assist.
Best Wishes
BetGoodwin Support
Withdrawal was super quick
Withdrawal was super quick! Frequent bonuses on games that gave some great wins! A site that I trust and is fair.
September 6, 2026
Reply from BetGoodwin
Hi,
Thank you for your fantastic review!
We're delighted to hear you were impressed with our fast withdrawals and have enjoyed the bonuses and wins you've had.
It means a lot to know you've found a site you can trust, and we really appreciate your support.
Best Wishes
BetGoodwin Support
Everything is wro g with you money…
Everything is wro g with you money grabers. Out of 500 pounds not even one!!!!!! Free spin? You are a joke
September 5, 2026
Reply from BetGoodwin
Hi Tiberiu,
Thank you for taking the time to share your feedback.
We're sorry to hear you're so disappointed with your experience. We understand how frustrating it can be when you don't receive the results or bonus features you were hoping for.
Our games use independently tested Random Number Generators (RNGs), with outcomes determined randomly and independently.
If you have concerns about a particular game or session, please contact our Customer Support team so we can look into this further.
Best Wishes
BetGoodwin Support
They said i have self excluded..
They said i have self excluded... which i havent ?????? so now, cannot play
December 9, 2025
Reply from BetGoodwin
Hi Kerry,
We are sorry to hear about the confusion regarding your current status with us. Please contact our Customer Support team so we can clarify what has happened for you.
Best Wishes
BetGoodwin Support
Very fast service quick settlement an…
Very fast service quick settlement an instant withdrawal
September 5, 2026
Reply from BetGoodwin
Hi,
Thank you for your fantastic review!
We're thrilled to hear you're happy with our fast service, quick settlements and speedy withdrawals.
We truly appreciate your support and looking forward to provider your with further great experiences.
Best Wishes
BetGoodwin Support
One of the best sites out there at the…
One of the best sites out there at the moment. Fast withdrawal plenty of game choice really good
September 2, 2026
Reply from BetGoodwin
Hi,
Thank you for your amazing review!
We are delighted to hear you consider us to be one of the best sites out there and that you're enjoying our fast withdrawals and wide selection of games.
Your kind words mean a lot to us and we really appreciate your support.
Best Wishes
BetGoodwin Support
Restricted from the Sportsbook for no…
Restricted from the Sportsbook for no reason at all. All I was betting on were football teams which you have markets for. Somebody make sense of it??. This is very poor treatment to customers. Disgusting behaviour. Everybody should avoid.
September 3, 2026
Reply from BetGoodwin
Hi Kev,
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience and understand how frustrating this is for you.
Account restrictions or closures may be applied following an internal review and in accordance with our terms and conditions. We appreciate that this may not be the outcome you were hoping for.
As we're unable to discuss individual account circumstances on a public forum, we cannot provide further details here.
Best Wishes
BetGoodwin Support
Reply from BetGoodwin
Hi Rebwar,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your experience with BetGoodwin has left you feeling this way.
We take comments of this nature seriously and would encourage you to contact our Customer Support Team so we can understand the circumstances behind your concerns and review any specific issues you have experienced.
Please contact us via Live Chat on site or email support@betgoodwin.co.uk and we'll be happy to assist.
Best Wishes
BetGoodwin Support
Reply from BetGoodwin
Hi Macolm,
Thank you for your amazing review!
It's great to hear you are enjoying our site and our fast withdrawals.
We really appreciate your support and we hope to continue providing you with great experiences.
Best Wishes
BetGoodwin Support
Very easily to operate app
Very easily to operate app and find way around.Any settlement I have been lucky enough to get has been returned to my bank within minutes. Early days but no complaints from my side
September 2, 2026
Reply from BetGoodwin
Hi David,
Thank you for your wonderful review!
We're delighted to hear you're finding the app easy to use and you've been impressed with out fast withdrawals.
It's great to know you're enjoying your experience with us so far, and we really appreciate your support!
Best Wishes
BetGoodwin Support
Reply from BetGoodwin
Hi Craig,
Thank you for your fantastic review!
We're thrilled to hear you are enjoying our app and having a great experience with our quick withdrawals.
Your support means a lot to us and we aim to keep providing you with great experiences.
Best Wishes
BetGoodwin Support
No fuss and super fast payout.
No fuss and super fast payout.
Great selection of games.
Recommend
August 31, 2026
Reply from BetGoodwin
Hi Barbara,
Thank you for your amazing review!
We're delighted to hear you are enjoying our great selection of games and our fast payouts.
We really appreciate your support and thank you for the recommendation. We look forward to continuing to provide you with a great experience.
Best Wishes
BetGoodwin Support
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