Great sports book fantastic casino !! Withdrawing is no hassle and with in minutes Just to say that Rob was A1 in live chat why would you bet anywhere else Even when I go to my local tracks in the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Love the site big difficulty with screen size making bets on iPhone having to change from portrait to landscape but prices withdrawal all excellent
Poor level of recognition and rewards. Also, unlike many casino games I’ve played (slot), those within BG reset each time you exit. Whereas others pick up where you left off, ie working towards fe... See more
Company replied
Great little bookmaker,they have best odds guaranteed on UK Irish horseracing which is important,had no problem so far....oh and their withdrawals are quick,litrally instant...what's not to like if yo... See more
Company replied
Company details
About BetGoodwin
Written by the company
Welcome to BetGoodwin – your home for online sports betting in the UK. Bet on thousands of live events each week with sharp odds, fast markets and fast withdrawals.
New customers can benefit from our latest sportsbook and casino welcome offers. Essential terms are listed below:
- Sportsbook – Bet £10 Get £15 in Free Bets: New customers only, one use per customer. Promo code WELCOME15. Place a qualifying £10+ cash bet at minimum odds EVS (2.0) within 7 days of registration. After settlement, receive £15 in free bets credited as 1 × £5 Accumulator Free Bet (minimum 4 legs at 2/5 (1.4) per leg), 1 × £5 Sports Free Bet (minimum odds EVS (2.0)), and 1 × £5 Sub Cover Free Bet (minimum odds 1/1 (2.0)). Free bet stakes not returned. Free bets expire after 7 days. Cannot be combined with other offers. Full T&Cs apply.
- Casino – Bet £10 Get 100 Free Spins: New customers only, one use per customer. Promo code WELCOME100FS. Stake £10 cash on Big Bass Splash. Receive 100 Free Spins on Big Bass Splash. Free Spins carry 5x wagering on slots only and a £50 max withdrawal. Spins expire 24 hours after credit. Cannot be combined with other offers. Full T&Cs apply.
Full terms and conditions apply.
REGISTER PROMOTIONS CASINO👑 Customer is King at BetGoodwin!
Written by the company
- Outstanding Customer Service
- At BetGoodwin, we don’t believe in tickets, bots, or long wait times. During business hours our live chat connects you directly with a real human in seconds ready to help whenever you need it. Whether you have a quick question or need support, our team is right here, ready to assist. Because at BetGoodwin, outstanding customer service is our standard.
Your Bet, Backed by Our Guarantee
Best Odds Guaranteed & Money Back Specials
At BetGoodwin, we go the extra furlong. Enjoy Best Odds Guaranteed on horse racing and get your money back as a free bet up to £100 on selected events — like when your horse finishes second, beaten by a nose.
Contact info
East Sussex, United Kingdom
- support@betgoodwin.co.uk
- betgoodwin.co.uk
You should know
3.9
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Limited to 10p stakes within an hour of…
Limited to 10p stakes within an hour of opening my account. Rendered the site pointless so had to close my account
July 27, 2026
Unprompted review
Reply from BetGoodwin
Hi Tim,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your experience with BetGoodwin did not meet your expectations.
We take all customer feedback seriously and are committed to providing a fair and transparent service. As we're unable to discuss individual account activity on a public forum, we can't comment on the circumstances surrounding your account.
If you would like us to review your concerns, please contact our Customer Support Team via Live Chat or email us at support@betgoodwin.co.uk and we'll be happy to look into this further.
Best Wishes
BetGoodwin Support
Scam site
Scam site. Don't waste your time with free spins, it's one of those sites that is very sketchy. I won £43 on my 100 free spins, this was then credited as bonus funds and when using these bonus funds more winnings are added to this bonus balance. I now need to wager £200!!! Stay away, I'm charging back my initial 10 gbp.
July 27, 2026
Unprompted review
Reply from BetGoodwin
Hi Max,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your experience has left you feeling disappointed.
Our welcome offers and promotions are subject to wagering requirements, which are clearly set out within the promotional terms and conditions before a customer opts in. Any winnings from free spins are credited as bonus funds and remain subject to those wagering requirements until they have been completed.
If you have any questions about how the promotion works or would like us to review your account, please contact our Customer Support Team via Live Chat or email us at support@betgoodwin.co.uk and we'll be happy to assist.
Best Wishes
BetGoodwin Support
20 free spins resulting in 22p return
20 free spins resulting in 22p return. Zero bonus in staked amount. ??
July 27, 2026
Unprompted review
Reply from BetGoodwin
Hi Wayne,
Thank you for taking the time to leave your feedback.
We're sorry to hear you were disappointed with the outcome of your free spins.
As with all slot games, free spins use the same independently tested Random Number Generator (RNG) as real money play, meaning every spin is completely random and individual results can vary significantly. Whilst some sessions may produce larger wins, others may return very little or no winnings at all.
If you have any concerns about a specific promotion or believe something wasn't credited correctly, please contact our Customer Support Team via Live Chat or email us at support@betgoodwin.co.uk and we'll be happy to review it for you.
Best Wishes
BetGoodwin Support
Proper bookie
Proper bookie, extremely fast payout, great platform. Win some you lose some, that’s gambling so I don’t really understand people that moan. Happy with this lot, not going back to 365 hills etc
July 26, 2026
Reply from BetGoodwin
Hi Donald,
Thank you for your fantastic review.
We're delighted to hear you're enjoying the platform and that you've experienced our fast payouts.
It's especially rewarding to hear your comments about the overall betting experience, and we're grateful you've chosen BetGoodwin.
Thank you for taking the time to share your feedback. We really appreciate your support.
Best Wishes
BetGoodwin Support
Plenty of great games
Plenty of great games . Pay outs are very fast. Very happy with the experience
July 26, 2026
Reply from BetGoodwin
Hi John,
Thank you for your fantastic review!
We're delighted to hear you're enjoying our great selection of games and that you've had a fast payout experience. It's amazing to know you're happy with your time with us.
We truly appreciate your support and look forward to bringing you more great experiences in the future.
Best Wishes
BetGoodwin Support
Website is poor and difficult to use…
Website is poor and difficult to use and games are poor pay outs
July 26, 2026
Reply from BetGoodwin
Hi Paul
Thank you for taking the time to share your feedback.
We're sorry to hear that you found our website difficult to use and that the game payouts didn't meet your expectations.
We value all customer feedback and are always looking for ways to improve the user experience. If there's anything specific about the website that caused issue, feel free to contact our Customer Support team and we can look into it.
Best Wishes
BetGoodwin Support
Reply from BetGoodwin
Hi Georgie
Thank you for your fantastic review!
We're thrilled to hear you've been enjoying your experience and enjoying the wide variety of games that we have available. It's great to know you're having fun!
We really appreciate your support and look forward to brining you even more great gaming experiences.
Best Wishes
BetGoodwin Support
Excellent honest site
Excellent honest site . Good prices with fair betting and fast withdrawals. Definitely its my number one betting site.
Regards Kenneth
July 25, 2026
Reply from BetGoodwin
Hi Kenneth,
Thank you for your amazing review!
We're delighted to hear you've had such a positive experience with our prices, betting experience and fast withdrawals. It's especially rewarding to know we've become your number one site!
We really appreciate your support and look to forward to continuing to provide you with the best possible experience.
Best Wishes
BetGoodwin Support
I start play on big bass splash loose…
I start play on big bass splash loose £500 not even once show as he try to give the bonus they should change the name from betgoodwin in bet goodloose.I have over 250 screenshots after every spin i made and the big win on a £5 a spin was surprisely £15 desgusting.better try to found a diferent site as this one is a scan and fraud
July 24, 2026
Unprompted review
Reply from BetGoodwin
Hi Constantin
We're very sorry to hear about your experience with us and understand how frustrating it has been.
Game outcomes, including bonus features and win amounts are determined using a certified Random Number Generator (RNG), ensuring results are fair and unpredictable. Some games have a higher volatility rating, which is displayed within the game information. High-volatility games tend to pay out less frequently, but they offer the potential for larger wins over shorter periods of play.
Each game also displays its theoretical Return to Player (RTP) within the game rules section. All RTP figures are in line with industry standards and approved by the Gambling Commission.
We appreciate that this doesn't make your experience any less disappointing. If you have screenshots you'd like us to examine, please contact our Customer Support team and we can review your session and answer any questions.
Best Wishes
BetGoodwin Support
PURE USELESS Worse bookmakers for…
PURE USELESS Worse bookmakers for looking a decent bet on always limiting stakes
July 24, 2026
Unprompted review
Reply from BetGoodwin
Hi John,
We're sorry to hear that you were disappointed with your experience.
Our trading decisions, including stake limits, are based on a range of factors and are applied in line with our policies. We understand this can be frustrating, particularly when it affects the bets you'd like to place.
If you'd like us to review your experience or discuss your account further, please get in touch with our Customer Support team. We'll be happy to look into your concerns and answer any questions you may have.
Thank you for taking the time to share your feedback.
Don't waste your money on here you…
Don't waste your money on here you can't win. I've had about 15 sessions totalling over 800 quid. Doing 75p spins my highest win was 11 pound on a bonus game. You don't get bonus games you don't get base wins either. They tell you it's random but its not they are robbing you. No bonuses no free bets no offers absaloute load of crap. The goverment work closely with these betting sites I think they are all corrupt.
July 23, 2026
Unprompted review
Reply from BetGoodwin
Hi Chris,
We're sorry to hear that you feel disappointed with your experience.
We understand it's frustrating when gameplay doesn't meet your expectations, particularly if you're hoping to trigger bonus features or achieve larger wins. All of our games are supplied by licensed providers and use independently tested Random Number Generators (RNGs), ensuring results are fair and unpredictable.
Promotions and offers are subject to eligibility criteria and may vary between customers and over time. If you believe you have not received an offer you expected, or if you have any questions about your gameplay, our Customer Support team will be happy to review your account and provide further information.
We appreciate you taking the time to share your feedback.
Best Wishes
BetGoodwin Support
Reply from BetGoodwin
Hi Sammy,
Thank you for your fantastic review.
We're delighted to hear you're enjoying the app and having such a positive experience with BetGoodwin.
We really appreciate your support and thank you for taking the time to share your feedback.
Best Wishes
BetGoodwin Support
Reply from BetGoodwin
Hi,
Thank you for your review.
We're pleased to hear everything has been going well and that you've experienced fast payouts.
We appreciate you taking the time to share your feedback and thank you for choosing BetGoodwin.
Best Wishes
BetGoodwin Support
A bunch of website using same website…
A bunch of website using same website template, owned by normal people, who. Decide to pay withdrawals or not. Not safe especially if you win
May 26, 2026
Reply from BetGoodwin
Hi Mourad,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your experience with BetGoodwin has left you feeling disappointed.
We take the security of customer funds and the integrity of our services extremely seriously. All withdrawals are processed in accordance with our regulatory obligations and account terms, regardless of whether a customer has won or lost.
If there is a specific concern regarding your account or a withdrawal request, please don't hesitate to contact our Customer Support Team via Live Chat on site or by email at support@betgoodwin.co.uk and we'll be happy to review this for you.
Best Wishes
BetGoodwin Support
Once you win they lock your account ask…
Once you win they lock your account ask for documents you send them then they leave you still locked unable to access your account or winnings don’t waste your time
June 23, 2026
Reply from BetGoodwin
Hi,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your experience with BetGoodwin has left you feeling disappointed.
We understand how frustrating it can be when account reviews take longer than expected or when access to an account remains restricted whilst checks are being completed.
As we're unable to discuss individual account circumstances on a public forum, we would encourage you to contact our Customer Support Team via Live Chat on site or by email at support@betgoodwin.co.uk if you would like an update on your account.
Best Wishes
BetGoodwin Support
Sly very sly app
Just joined and realised there trick when betting on in play cricket. You can see your bet/team start to lose runs so ginge to cash out and bet on the other team and what a coincidence it suspends bets so the odds go to 1-20 from evens. Very sneaky
July 20, 2026
Unprompted review
Reply from BetGoodwin
Hi Lee,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your experience with BetGoodwin has left you feeling disappointed.
We understand how frustrating it can be when markets become suspended, particularly during fast moving in play events. In play pricing and market availability are managed in real time and, on occasion, markets may be temporarily suspended while odds are updated to reflect events within the match.
If you would like us to review any specific market or betting experience in more detail, please don't hesitate to contact our Customer Support Team via Live Chat on site or by email at support@betgoodwin.co.uk.
Best Wishes
BetGoodwin Support
I don’t have much experience with…
I don’t have much experience with gambling sites but I enjoyed the games and left happy
July 18, 2026
Reply from BetGoodwin
Hi Alexander,
Thank you for your review.
We're delighted to hear you've been enjoying the games and that your experience with BetGoodwin left you feeling happy.
We really appreciate you taking the time to share your feedback and hope you continue to enjoy playing with us.
Best Wishes
BetGoodwin Support
Fast withdrawal and good app
July 19, 2026
Reply from BetGoodwin
Hi Elliot,
Thank you for your review.
It’s great to hear you’re enjoying the app and that your withdrawal was processed quickly.
We really appreciate you taking the time to share your experience with BetGoodwin.
Best Wishes
BetGoodwin Support
Good casino
July 17, 2026
Reply from BetGoodwin
Hi Lee,
Thank you for your review.
We're delighted to hear you're enjoying our casino offering and have had a positive experience with BetGoodwin.
We appreciate you taking the time to share your feedback and hope you continue to enjoy playing with us.
Best Wishes
BetGoodwin Support
Kenechi @86
July 19, 2026
Unprompted review
Reply from BetGoodwin
Hi Kenechi,
Thank you for your 5-star review.
We appreciate you taking the time to support BetGoodwin and are delighted you've had a positive experience with us.
Best Wishes
BetGoodwin Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.