Betninja Reviews 222

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the company's website, expressing strong concerns about its reliability and reporting issues with bonus features not functioning as expected. Customers also frequently encountered problems with refunds, with many stating that they experienced difficulties in receiving their winnings or that the withdrawal process was extremely difficult and raised concerns about its reliability. However, some people also felt that the customer service was superb, with quick response times and helpful interactions. A few other people also felt that the withdrawal process was easy and fast once verified, with funds appearing in their accounts within a reasonable timeframe.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers report issues with withdrawals, citing slow... See more

Website

People report negative experiences with the website. Many customers express concerns about its legitimacy,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers reported issues such as being... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick verification... See more

Refund

Reviewers highlight negative aspects of refund processes. Many customers report significant difficulties and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

£20 deposit turned out to be in euros instead of pound sterling, so ended up paying £26. Several games not available in region. One of the games I was able to play was in miniature format, wh8ch was... See more

Rated 1 out of 5 stars

Recently they have confiscated my deposit. Their terms and conditions say they will only confiscate winnings IF THEY SUSPECT YOU OF AP/CHEATING ETC. None of these apply, simply got lucky and won, an... See more

Rated 1 out of 5 stars

Why do they message my partner daily when he's never had an account does even know how to place a bet I've tried blocking them comes up invalid number keep referring them as scam PLEASE STOP He'... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

222 reviews

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Rated 1 out of 5 stars

STAY AWAY ..

STAY AWAY ... EVEN IF U WIN THEY WON'T PAY OUT..... THEY CAN DO WHATEVER THEY WANT...PLEASE SEE EMAIL I RECEIVED FROM THEM WHEN TRIED TO WITHDRAW...

All I did is deposited my money, placesd sport bets on under goals or points in basketball and football events...and in their eyes I'm abusing some sort of rules.... scammers

------------
Hello

Your account has been closed and we've confiscated the winnings of 4,576.79 GBP because we have reasons to believe you are abusing the Sports betting

Our terms and conditions on our website state:

🔸37.5 Betninja will cancel bets placed, for whatever reason, after the start of the event to which they refer, except live bets marked as "Live" / “In play” or bets type "Bet on competition" or "Final Winner."

Therefore bets were cancelled and all winnings confiscated. This decision is finalized and will not be further reviewed.

Marie

Betninja

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD

Betninja.com is part of a coordinated online fraud network and is not a legitimate casino. They operate through illegal SMS messages, fake “spin to win” pages, and fabricated bonus offers to lure victims into depositing money. The whole setup is designed to steal funds, not pay out winnings.

This site is linked to burner domains and fraudulent intermediates such as betrealme.com where you will play a wheel, win a huge bonus, and victims will be redirected to Another domain with a final deposit page. Everything is hidden behind Cloudflare to obscure the true operators, and multiple people have already reported being defrauded by identical scam sites in the same network.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use

Do not use, I put £50 on didnt hit my account so I tried another £10 didnt hit account i check my bank and they tried taking crypto currency which bank blocked luckily. Can't speak to a real person will be contacting the banks fraud team when they are open. To cancel my card so this company can't try take anymore and to get my money back.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish for new cudtomers

Well as a new customer bet in total £150 and absolutley nothing back.my play was cut short .minimal wins.definately blocking this site and advising my friends . Rubbish

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scam 100%

I had a 100% first deposit bonus and played Moon Princess 100 with it, winning €1 per spin and €600. After that, I played a bit further, bought some bonus games, and wanted to cash out €500. Then I got an email saying I wasn't allowed to spin above €5, and therefore couldn't buy a bonus game even though I hadn't won anything. They've taken my winnings and left me €100 out of politeness. No warning, nothing at all. What scammers! I wouldn't gamble here if I were you. This has been a valuable lesson, and I won't gamble at all anymore.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! NO RTP no win no free game, one of the worst casino.

Dk about withdrawal because never got that far, lost 1200 never got something.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Hassling a pensioner

Why do they message my partner daily when he's never had an account does even know how to place a bet I've tried blocking them comes up invalid number keep referring them as scam
PLEASE STOP He's 87 and severley sight impaired
This is disgusting

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting site!!

Disgusting site!!! Absolute con artists deposited £60 for a newbie and got £30 bonus so gambles £90 on 20p 50p and £1 spins all in all had 2 bonus games the best win was £7.30 return... Absolutely shameful and they need to be investigated by the gambling commission... honestly you have more chance finding gold at the end of a rainbow... needs hanging!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I deposited 150 euros by bank

I deposited 150 euros by bank. I got it straight on my account. After some spinning I won. I cashed out a total of 900 euros. This took some days, I had to verify myself ofcourse. I was shady at first after reading the comments on trustpilot. But i can tell you guys that the casino paid my withdraw.
I'm not a robot ;). real gambler.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

I was new to "bonus" gaming sites

I was new to "bonus" gaming sites , i tried to chat with their employee they (THEIR AI BOT) said they'll send me an email the next day for a question like : "how do i withdraw" , i clicked around on their page , and i saw my bonus was at 65% , i wanted to see what the options was if i canceled it so i clicked "CANCEL" (expecting there to be a "are you sure" or something likewise , there was no info on what would happen , so i clicked CANCEL , and i went from 370EURO down to 23 euro , without ANY failsafe , NOTHING told me i would go down to that number... don't play on this site its more scammy than you're uncle asking for a pack of smokes and he'll pay you back the next day , i inserted 20euros from start and won 400 euros early and tought okey , i'll just gamlbe away this hitty ammount this site want me to gambe. and yeah CANCEL without a failsafe earned me -340 euros ... dont gamble on this site they are scammers

December 5, 2025
Unprompted review
Rated 4 out of 5 stars

A good new casino

I'll be honest I'm from the UK and I didn't plan on using this site.... I signed up without reading the reviews and was quickly put off from the amount of scam comments but truthfully so far so good .... I've put in 1300 of my own money and had withdrawals 5 withdrawals that did take awhile however did come in... one was way over a thousand pounds and the others not far off that ... I've also had a problem where I transferred 150 over and it didn't get into my account, I just sent over the information needed over to the live chat page and got my money added into my account ....I feel like if I was gonna get scammed that would have been the best time ...yes I did have to give off my personal details but none that I wouldn't have for any other casino... I did have problems playing some games after awhile but I think this might be because of the UK gambling laws and rule however I just used a free VPN and was still able to play without any problems.. I think from doing some online digging that it's a new start up company that opened in summer 2025 that doesn't have many staff working for them.. they say on there website that they don't pay out over weekends I've only ever used them Monday to Friday so can't say for weekends but I would recommend as I've won more on this site than any UK gambling site but I would do at your own risk as this is from my own personal experiences on the site..... I can't say that your experience will be the same as mine and I will change this review or add another if something bad does happen but so far so good I hope it goes well for you 🤞🏻

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Won't let me back in after depositing…

Won't let me back in after depositing 30 pounds in total. I sent in my verification documents too. I'm trying to get back on to check my bets. I will update to a better review if everything gets fixed but so far. It's not looking good for this casino.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

If I could put 0 I would put 0

If I could put 0 I would put 0, they are an absolute scam. They took my winnings away without warning, because they said I violated the bonus terms where it states you can’t exceed a bet of 5 pounds or buy bonus features which. By taking all my winnings without even saying anything is fraudulent and blocking my ip from playing certain game I was able to play before after taking the winnings is not in the terms or conditions.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Okay so I won £500 and I withdrew I…

Okay so I won £500 and I withdrew I received the payment which I was surprised about, but what happens next? Your data gets sold or they are the scammers themselves. I’ve had payments from Walmart and soundwave try to leave my account. I’m in the UK and foreign companies keep trying to take payments. What’s the point in paying out if you’re going to try and scam every penny back?

November 30, 2025
Unprompted review

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