I was just testing functions and charged immediately. The website tried to claim it's not refundable and even gave me a document to prove it but the fees are not mentioned in there neither. They did... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I usually get stuck at the very beginning of writing a resume and end up postponing it for weeks. BetterCV gave me a clear starting structure, so I didn’t have to think about what comes first. Once I... See more
Company replied
I came back to my resume a few days later to make revisions, and everything was saved exactly as I left it. Updating sections was quick and smooth, without needing to redo anything. It’s very convenie... See more
Company replied
I didn’t really expect much at first, just needed to update my CV quickly. But once I started, I noticed how much easier it was to structure everything. My old resume felt messy, this one actually mak... See more
Company replied
Company details
About BetterCV
Written by the company
Unlock your career potential with BetterCV’s easy resume builder ✍️
Build professional resumes online with AI-powered assistance and ATS-friendly templates. Download in PDF, DOCX, or TXT formats directly from your browser. Simple, effective, and tailored for job seekers like you.
✅ Create a standout resume in minutes: Craft a winning resume effortlessly with our user-friendly Resume Builder. Pair it with our Cover Letter Generator for a complete application package. ✅ Choose from 40+ ATS-friendly templates: Select from a wide range of templates designed to work seamlessly with applicant tracking systems (ATS), ensuring your resume gets through and noticed. ✅ Add prewritten content with a click: Streamline your writing process with ready-made content from professional resume writers. Quickly incorporate targeted skills and job experience with a single click. ✅ Check your resume for ATS compatibility: Scan your resume with our ATS Checker to identify and correct over 40 common errors, boosting your chances of getting noticed by recruiters. ✅ Draw inspiration from professional samples: Browse our collection of professionally written resume and cover letter samples tailored to various positions, and get inspired to create your own. ✅ Get personalized help from our experts: Contact our customer support team for personalized account assistance and resume advice. Our experts can help make your application stand out.📝 In case of any questions feel free to contact our customer care team at help@bettercv.com
Contact info
United States
- 1 (855) 917-1811
- help@bettercv.com
- bettercv.com
3.7
Average
2K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Feedback
Overall smooth process so far & using the resume template from last 2 years.
March 26, 2026
Unprompted review
Reply from BetterCV
Hello, Uddhab!
Thank you for sharing your experience. It’s great to know that the process has been smooth for you and that you’ve been using our templates for such a long time. We truly value your continued trust.
Best regards,
David, Better CV Support
help@bettercv.com or +1 877 355 7750
Reply from BetterCV
Hello, Lesly!
Glad to hear you had a very good experience. We aim to keep everything simple and effective from start to finish.
Thanks for your feedback!
Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750
Because the layout was handled for me
Because the layout was handled for me, I could focus fully on content and achievements. I spent more time thinking about impact instead of formatting. That alone made the final result much stronger.
March 11, 2026
Unprompted review
Reply from BetterCV
Hello, Nicole!
That’s great to hear. Focusing on your achievements instead of formatting is exactly what we aim to make easier. It’s good to know the result felt stronger because of that.
Thanks for sharing your experience!
Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750
Reply from BetterCV
Hello, Khulisiwe!
Great to hear updating your CV felt simple and smooth. Making edits easy is something we focus on so you can keep your resume up to date without hassle.
Thanks for your feedback!
Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750
great and helpful template
great and helpful template. however, at the end it kept not saving the changes and i had to rewrite them 3 times
March 26, 2026
Unprompted review
Reply from BetterCV
Hello ,Maria
We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Best, Better CV Support
great and creative i hope it can be…
great and creative i hope it can be free for the first time
March 26, 2026
Unprompted review
Reply from BetterCV
Hello, Faris!
We appreciate your review. It’s great to know you enjoyed the creative side of our website. We aim to provide a balanced experience that’s both practical and easy to use.
Thank you for your feedback!
Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750
Reply from BetterCV
Hello, Jude!
Thank you for your feedback. We’re glad to hear that your experience was very good and excellent.
If anything affected your overall impression, please share the email you used during registration so we can reach out and assist you further.
Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750
Super easy to use!
March 26, 2026
Unprompted review
Reply from BetterCV
Hello,
Thank you so much for your kind feedback!
We’re really happy to hear that you had a positive experience with our service.
Best regards,
BetterCV Support
Practical tool
Everything is focused on the outcome: a readable, professional CV. No unnecessary features, no confusing steps. Just a practical builder that does what it should.
March 12, 2026
Unprompted review
Reply from BetterCV
Hello,
Thank you so much for your kind words!
We’re glad to hear that you found our tool practical and easy to use. It means a lot to us that you had a smooth and positive experience.
Best regards,
Better CV Support
Beware of this scam
Beware of this scam! They write in tiny print where you can't see what they're charging you, telling you it will be $1.95, but then charging you $35. It's not even clear or in large print where you can see what you're buying.
February 1, 2026
Unprompted review
Reply from BetterCV
Hello Jose,
We’re sorry to hear about your experience and understand your concerns.
We take such feedback very seriously and would like to review your case in detail.
Please contact our support team at support@bettercv.com so we can investigate this and assist you further.
Best regards,
Better CV Support
Reply from BetterCV
Hello, Mike!
Thank you for your feedback. We’re glad to hear the process felt smooth and efficient for you. It’s great to know everything worked as expected and made things simple.
Best regards,
David, Better CV Support
help@bettercv.com or +1 877 355 7750
GOOD exeprinece a smoooth one
March 26, 2026
Unprompted review
Reply from BetterCV
Hello, Rohit!
We’re glad to hear your experience was smooth and positive. That’s exactly what we aim to provide.
Thank you for your feedback!
Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750
Reply from BetterCV
Hello, Christine!
We’re glad to hear you found the process quick and easy. That’s exactly what we aim to deliver.
Thank you for your kind words!
Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750
Unreliable Billing and Lack of Transparency
My experience with BetterCV.com has been extremely disappointing. The platform is untrustworthy and unreliable when it comes to subscription fees and deductions. Charges were made without clear explanation or proper communication, which is completely unacceptable for any professional service.
What makes this worse is the lack of transparency. Fees seem to be deducted arbitrarily, regardless of the context or what was actually agreed upon. This creates confusion and raises serious concerns about how they manage billing and customer accounts.
In a business that relies on trust and clear communication, this kind of behavior is simply not acceptable. I would strongly advise others to be cautious before subscribing, as the billing practices appear inconsistent and difficult to track or dispute.
Overall, a frustrating and unreliable experience that does not meet basic expectations for professionalism or customer care.
March 25, 2026
Unprompted review
Reply from BetterCV
Hello,
We appreciate you taking the time to describe your experience. We’d like to look into the situation and verify the charges linked to your account.
Kindly share the email used during registration so we can review your billing history and assist you further.
Best regards,
David, Better CV Support
billing@bettercv.com or +1 877 355 7750
Resume Preparation was very simple and…
Resume Preparation was very simple and easy to understand
March 25, 2026
Unprompted review
Reply from BetterCV
Hello, Dalli!
Great to hear the process felt simple and easy to follow. That clarity is exactly what we aim to provide so you can focus on your content.
Thanks for sharing your experience!
Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750
Scam scam scam scam
They don't even answer for your emails!!!! I wrote couple of emails with request to unsubscribe and i don'T have any hear from them. Scamers, is a shame really!!!!
March 8, 2026
Unprompted review
Reply from BetterCV
Hello Nicol,
Thank you for your feedback. We would like to check what may have caused the delay and review your request.
Please share the email address you used so our team can locate your account and verify the status of your subscription and messages.
Best regards,
David, Better CV Support
billing@bettercv.com or +1 877 355 7750
easy to use and create the contect
March 25, 2026
Unprompted review
Reply from BetterCV
Hello, Magda!
Glad to hear the process felt easy and helped you create your content without difficulty. That smooth experience is exactly what we aim for.
Thanks for your feedback!
Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750
Less stress
Resume writing usually drains me and makes me overthink every sentence. Here it felt more like filling in a clear system instead of fighting with structure. I finished faster, felt less anxious, and didn’t feel exhausted afterward.
March 13, 2026
Unprompted review
Reply from BetterCV
Hello, James!
We’re happy to know the experience felt easier and more manageable. Creating a clear flow so you can complete your CV without overthinking is exactly what we focus on.
We appreciate your feedback!
Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750
It is a scam, scam scam
It is a scam, they show a price for product that you are going to use once and after they put you on a subscription without knowing until they deduct money on your card. I ask for refund since i didn't initiate the subscription they hesitated once i wrote my review here, they emailed me that were going to refund so that i can delete my review which they didn't after waiting for days they said. Just scammers buying time
March 18, 2026
Unprompted review
Reply from BetterCV
Hello,
Thank you for sharing your feedback. We have contacted you privately to review the information connected to your account and your request. Kindly check your messages so we can continue assisting you directly.
Best regards,
David, Better CV Support
billing@bettercv.com or +1 877 355 7750
bien super top
March 25, 2026
Unprompted review
Reply from BetterCV
Bonjour Alexandre,
Merci pour votre retour ! Nous sommes ravis que notre service vous ait autant plu. Votre satisfaction est très importante pour nous et nous encourage à continuer à offrir une expérience de qualité.
Cordialement,
Better CV Support Team
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