BetterMe Calisthenics Reviews 

Quick, qualified and competent service

I'm very well done, they always helped me, I was very satisfied 🌸 they solve everything

Renewed my old plan but lost the daily calisthenics plan. Got in contact and after a little bit waiting time my plan was back to normal.

I love the catsuit. I ordered too small. I was able to return and get a bigger size easily. Great communication and I received the right size just in time. I will definitely order again.

Excellent Customer service and care after an issue had arisen. The Issue got dealt with exactly how I wanted it to. Very happy.

The program is as advertised and so much more. They offer lots of options to up your game or is just the kick start some, me, need. A problem I had with billing was resolved quickly with just a couple of emails. Purchase from one source or the offers might be confusing but all in all a great program.

Love the experience even though it took a certain time before my request got an answer but once I got it, everything was perfect!

Better Me is attempting to receive payment for a subscription that’s cancelled. There has been two attempts to take payment out my account. I’ve reached out to them on several occasions about this issue.

Best of the best

I never actually use their services, but their customer service is absolutely amazing! I wish everyone’s customer service services like this. You have an automatic response, letting you know that they have received your mail, and someone actively speaking to you until your issue is resolved, or your questions have been answered!

I would not recommend this app. I have been a loyal customer for the past two years, but my recent experience has been very disappointing.

In December, I tore my meniscus and was advised by my doctor to completely rest my knee — no physical strain or workouts — until we understand the severity of the tear. In Canada, getting an MRI can take anywhere from 6 months to even 2–3 years, but due to the seriousness of my injury and how much it was affecting my daily life, I was fortunately scheduled for one within three months of the injury.

Unfortunately, I forgot to cancel my subscription and was charged $104 USD. I reached out to their customer support to request a refund, explaining that I am medically unable to work out and likely won’t be able to for at least another three months. Depending on the MRI results, I may even require surgery or rehabilitation that could last six months or more.

Despite sharing my situation and providing proof, including my ultrasound report, their response was simply that they were sorry and could recommend dance classes to help with recovery or extend my subscription for another six months — but they could not issue a refund due to their policy.

I do not need dance classes for recovery, and I have no idea whether I will even be able to return to workouts within the next six months.

This response was extremely frustrating. It feels like there is no consideration for customers’ real-life situations, even when medical proof is provided.

Sadly, they have lost a loyal customer, and based on this experience, I would not recommend this app to others.

This review is being updated after BetterMe assisted me with my situation.

BetterMe was considerate enough to refund me the full amount, and I truly appreciate that. Thank you for resolving this for me. I would definitely consider coming back in the future.

However, I do wish this had been resolved from the beginning rather than after I had to leave a review and follow up for a reimbursement. It would have made the experience much smoother and less stressful. I hope this can be considered and improved for future customers.

Thank you again for resolving my issue.

Good product offering backed by good and fair customer representatives.

I initially ran into a few issues getting my account set up, but the customer service team was absolutely fantastic. They stayed with me through the entire process and made sure everything was fully resolved before closing the ticket. Every response was quick, friendly, and genuinely helpful, which made what could have been a frustrating situation incredibly easy to navigate.

They patiently walked me through each step, answered all of my questions, and didn’t stop until everything was working exactly as it should. It’s rare to experience this level of support and dedication, and I truly appreciated how committed they were to making sure everything was correct.

Now that everything is set up and ready to go, I’m really excited to get started with my workout plan. Great customer service makes all the difference, and this team definitely delivered!

I signed for the 1 week trial not understanding that I was signing for a monthly subscription. Once charged the monthly rate, i contacted customer care. They were understanding and credited the monthly charge. I appreciated their help even though it was my error.

Better Me helped me gained the right kind of weight, helped me track my water in take and helped me eat the right food.
I gained way more confidence while using the app. Worth it every step of the way. At first i wasn't convinced but after a month, i was hooked! Unfortunately my lifestyle took a terrible twist and i am unable to carry on. Once things have calmed down, i will reconsider getting Better Me again and carry on.
Thank you Better Me ladies, really appreciate what you've created.

My complain was fixed ver fast,and the customer service are very quick to respond makes you feel important and considered about your complains .BetterMe is the best to use .i feel very supported.

bought a additional package and they refunded me 75% of it. so friendly yet professional. even though abit of negotiation but everything is solid

Great app, great support team.

First I had a bad experience, that i was charged money for a service i did not sign up to. It turned out all information had ended up in my junk-emails. I was pretty upset with the customer service when reaching out but they were so nice and understanding, and helped me right away. I never used the program but i would probably recommend better me anyway. :) and light come back to try it another time.

I love this app. It has everything! Plenty of workouts and different plans, nutrition counseling, meals and recipes! And the costumer service is super attentive!