BetterMed Urgent Care Reviews 4,762

Grateful they sent us on to the ER as our daughter did need surgery to repair the damage to her fingers.

This place has save my life. If they didn’t dig into the problem I would have never known. I just say thank you again

The staff is very good. I've never had a bad experience.

The front desk staff was polite and checked us in and my kids received great service from the doctor also.

I had no wait time to get into a room and then was seen quickly. Very professional.

Everyone was very nice and helpful!

Made the appt online. Not too bad of a wait. Shot of cordizone was just what I needed.

the staff where really helpful and kind. service was professional and put things in (words) that u could understand.thank u for your services. the place was clean and the waiting time was short.Will definitely use u in future if the need comes about.I came in for back pain. Could hardly stand or walk. thanks for the care.

went for a covid test, was greeted by a nice young lady by the name of Melissa who helped me check in and made me feel more relaxed for the test she made me laugh and just feel welcomed! The gentleman that did my swab was very nice as well i believe his name was Terrel. I highly recommend this establishment.

It was easy process to reserve my Covid-19 test appointment and receive the results in a timely manner.

Always a pleasant experience at Better Med Ashland. Checkin is quick and doctor is very thorough.

Twice in the past two months I found myself needing emergency care on a weekend. Since my doctor wouldn't open until Monday morning, I was glad that I remembered Better Care was open to help. Twice, I've needed xrays,once on my foot and the second on my wrist. I was quickly taken care of by dedicated staff and was able to go home, confident that my care was as thorough and professional as it would have been by my regular physician.

Having seen a Doctor who had no sympathy for me when I fell following his instructions, BetterMed was a joy with which to deal. The Doctor who saw me checked me over and had me be given x-rays for any possible breaks. It was found that I had a sprain in my right foot area. It took about two weeks for it to heal. The fact that it was a sprain was a great relief. I will never go back to the indifferent Doctor.

Service waa fast and good, all personnel were curious, informative a d very compassionate. Medical personnel listened And explainable everything clearly.

My sinus infection and neuralgia were dealt with quickly and my pain subsided in about ten hours after I had pain for weeks. I should have come by sooner.

The staffing were transparent about everything I needed answers too. They were also patient which I appreciate.

Great place! Every time I have needed to visit BetterMed on Plank Road, it has very easy and pleasant experience. The staff is very knowledgeable and super nice…

Every time I go to Bettermed Urgent Care they are very prompt. They listen to what’s going on and they treat bases off your concerns and what they checked.