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2.8

Average

TrustScore 3 out of 5

17 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fishy and multiple red flags

While applying for this loan, a few red flags appeared that made me back out. A call from Scott Harris phone ID yet the person I spoke to was named something else and I could not understand a word he said. Second red flag, due to my credit score not being the best they were going to deposit money into my account, I had to go to Walmart (which they claimed to work/partner with) put it on a card, call back and give them the card number and then I would get my funds within an hour. I called Walmart to be sure and they have NEVER heard of this loan company as well to say they have no affiliation with them and discouraged me to do the transaction. Thirdly, I was at work during this phone call and I told the guy I had to go back to work and I would call later and his whole attitude and demeanor changed. He was mean and upset. I hung up. I noticed whomever puts a bad review on here is replied with "we have no record of you applying" but I assure you I did. Not sure if the positive reviews are fake from their own employees but I strongly urge people to go anywhere else. The whole dynamic was extremely off putting.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

THEY BASICALLY SUCK!

They basically suck! Called me when I filled out an loan application online. I called them back only to be told that I wouldn't qualify then hung up on me in my ear! SO BASICALLY THIS COMPANY CAN DRIVE OFF A BRIDGE INTO SHARK INFESTED WATERS FOR ALL I CARE!

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

They're not into trying to find debt…

They're not into trying to find debt consolidation loans for people, they want to hand you off to Greenwise or other companies of that nature. Sat on hold for the better part of a 15 minute phone call, was a complete waste of time for me.

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Don't even bother if your low income

Process dragged out for close to a week
Told its going great whole time ,contact for additional information left till end of business day so everything kept taking till next day
Done no more than an app would have doing it myself only took longer
Disappointed with unrealistic figures provided as to parameters to months buffer
Centerlink or pensioner have no chance even with good credit history

February 26, 2025
Unprompted review
Better Money logo

Reply from Better Money

Hello Azz - We appreciate our clients taking the time to write honest reviews based on their experience. With our sophisticated tracking and information verification system of all interactions with our company, we have no record of you ever applying for a loan and working with our team to discuss your financial goals. Furthermore, both the phone number and the email address you provided are invalid, which suggests your review is fake. You mention Centerlink, is this a different company you have mistaken us for? We help people find the best solutions to meet their financial goals daily and welcome you to contact us if you would like to have a genuine experience with our company.

Rated 1 out of 5 stars

Scammers

Scammers - this is not a loan, it's debt relief targeting people with credit card debt.

They will never offer you a loan. They're here to sell your debt and ruin your credit.

All the reviews here are fake.

January 21, 2025
Unprompted review
Better Money logo

Reply from Better Money

Hello Ryan - While we always appreciate honest reviews, we have no record of you in our system and you failed to respond to our requests for further information so we can address your concerns. Your failure to respond to our requests leads us to believe this is likely a fake review. We welcome you to contact us so we may better understand your experience and determine how we can provide assistance to you. We wish you the best of luck in your future endeavors.

Rated 5 out of 5 stars

The knowledge and respect for helping…

The knowledge and respect for helping people in need. Very friendly and very helpful in all fields. Isiah Smalls took his time and answered all questions no matter what they were. Very polite and considerate of the persons issues. First time using Better Money Now and I am very excited and amaze how well this went. Isiah Smalls is a terrific and wonderful person. GOD Bless to have more people like him

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Debt can be an overwhelming thing

Debt can be an overwhelming thing, especially for a first timer. Calling Better Money I was really hopeful for the process, but then I psyched myself out as I was doing research on the Greenwise Financial company and became a little weary. So I called with my concerns and I can say its definitely not a scam, Isiah Smalls is so helpful and attentive his customer service is top-tier and I really appreciate how he walked me through the process. I'm looking forward to being debt free :)

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

I was really anxious about the process

I was really anxious about the process. Isiah Smalls was a godsend for me. His professionalism and patience encouraged me to follow through. He answered every question to ensure that I understood. Smalls is an enhancement to your company.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Third Party Debt Consolidation Company

They are a third party debt consolidation company. If you are looking for a company to give you a direct loan, it isn't it. Very scammy!

November 12, 2024
Unprompted review
Better Money logo

Reply from Better Money

We are sorry to hear that you were not satisfied with the option that our team could offer you at this time. Due to multiple factors that our lending partners review, we were not able to get you a traditional loan. We understand your frustrations and wish you the best of luck in your financial journey.

Rated 5 out of 5 stars

Better money was so informative and…

Better money was so informative and helped me make the right decision to get out of debt. I decided to go with debt relief option other than a loan and I'm excited to finally be debt free. These interest rates have been killing me!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Bryan at Better Money and I cannot recommend them highly enough. Not only did they provide excellent service, but they also helped me out of a pretty rough situation I put myself in.

From the moment he called me, I felt like he understood my stress and started to feel a little better. He incredibly patient and helpful. He took the time to understand my needs and provided me with a tailored solution that not only met my needs but also saved me money in the process.

I was impressed by their attention to detail and their willingness to go above and beyond to ensure that I, not only was satisfied with the service they provided, but understood how this would help me. Thanks to their expertise and Bryan’s knowledge and empathy, I was able to make informed decisions that ultimately led to significant savings for me. I can finally breathe again.

Overall, I am extremely grateful to Better Money, and more specifically, to Bryan, for their exceptional service and for helping me save money. I would highly recommend them to anyone looking for a light at the end of the tunnel. Thank you, Bryan, for your outstanding service!

August 28, 2024
Unprompted review

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