I purchased a hard case for my Taylor GS Mini. Nathan ‘Noof’ spoke to me at length about the pros and cons vs the Aerocase I was considering- with no sales pressure at all. Kai assisted me with the sa... See more
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See what reviewers are saying
Great service after my amp stopped working, fast and professional ,couldn't ask for a better outcome. No hesitation recommending them.5 stars
Five star place!!! Incredible sort of guitars!!! Amazing reports on each one with specifications, mesures and details, and prices are real world standars, its a wonderfull site construction!!! Its lik... See more
Positive experience despite me thinking that "in stock" meant it was in the shop. It was available from the warehouse so didn't get the product when I needed it. Staff did bend over backwards to t... See more
Company details
- Musical Instrument Store
- Drum Store
- Guitar Store
- Musical Instrument Repair Shop
- Piano Store
- Sheet Music Store
Information provided by various external sources
First opened over 35 years ago, Better Music is a wholly Australian owned and operated independent music store located in Canberra, ACT. We aim to provide you with the largest range of quality musical instruments, best prices and a high level of customer service during and after your purchase. In 2011, we launched our class-leading online store, and in 2013 we opened our doors to our brand new bricks and mortar store – the largest purpose-built musical instrument store in Australia. We look forward to doing business with you.
Contact info
18 Salamander Court, 2606, Phillip, Australia
- 02 6282 3199
- sales@bettermusic.com.au
- bettermusic.com.au
4.4
Excellent
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and best quality!
January 24, 2022
The guitar pedal I ordered was…
The guitar pedal I ordered was destroyed on arrival!! This is not a critice’ of the store itself.
I hope I will be sent a replacement. As I have emailed pictures of the damage to the store.
And I am sure the pedal will be replaced.
I guess this is more a reflection of Australia Post.
January 23, 2022
Reply from Better Music
Hi Russell,
Thanks for emailing us and sending through the photos to let us know about the pedal. As I said in my reply to you this morning, I haven't seen that kind of damage to a pedal before with Australia Post or any other courier service we use!
We've got a brand new one leaving us today for you with an express courier, you'll be playing it in no time! 😊
-Morgan (Online Sales Manager)
high quality products with good price
January 23, 2022
excellent service
Hard to get item, on back order and delivered as expected, good communication throughout.
January 23, 2022
Fuzztastic
Great price, product, fast delivery and really careful packaging made purchasing the Wampler Fuzztration a smooth and hassle free process.
January 23, 2022
I chose two red tuners but received two black ones instead
Delivery was quick and the product itself is excellent quality.
But the product photo showed a red tuner, which is what I wanted. So i bought two, and when they arrived and opened the boxes, I saw they are both black. I need these tuners so I have kept them, and I think it would be too complicated to send them back after I opened them. But I am not happy that I was sent black instead of red, as the colour of my gear is part of my artistic presentation. I would appreciate the chance to either exchange them for red ones, or buy two red ones at a very reduced price. I will happily edit this review to a more positive one if this problem is solved.
January 21, 2022
Reply from Better Music
Hi Diego,
We only stock the WST8 versions of Snark tuners, which are black, as shown on the product page of our website. I suspect you may have been looking at the red ST2 version on other websites, and have gotten confused.
I'm happy to discuss this further if you would like to get in touch with me directly at sales@bettermusic.com.au. 😊
- Morgan (Online Sales Manager)
Helpful and down to earth service
Helpful and down to earth service. Happy with purchase.
January 21, 2022
Awesome products, way more awesome team!
Since the first time I purchased from BetterMusic, the experience is consistently great! What makes them great is not just the products they sell, but the people working their and treating their customers in a superb manner!
January 21, 2022
Great online service
Great online service, provided photos for possible options, great delivery and follow up.
January 21, 2022
Great product and speedy delivery.
January 20, 2022
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