Better Nature Tempeh Reviews 238

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Amazing product! My favourite is the smokey tempeh. I must always have some at home! I hope it soon becomes more widely available in UK supermarkets.

Rated 5 out of 5 stars

Life changing!! As a picky vegan who struggles to find a suitable, convenient and delicious source of protein, Better Nature's products have been life-changing. Their range of ready-to-eat products ar... See more

Company replied

Rated 5 out of 5 stars

Best tempeh I've ever had and doesn't give me any stomach issues!!! I thought I didn't like tempeh as I only remember having really bitter ones from random health food shops, but recently I saw Better... See more

Rated 5 out of 5 stars

Rapid delivery, great website that is quick to order from, eco packaging except for chiller pouches, best tempeh I've ever tasted. I slice and cook mine in a broth made with tamari with a splash o... See more

Company replied

Company details

  1. Food Products Supplier
  2. Food Producer
  3. Greengrocer
  4. Natural Foods Store
  5. Online Food Ordering Service

Written by the company

At Better Nature, we're all about tempeh. Tempeh is an Indonesian miracle food made from nothing but cultured soybeans and water. Packed with protein and fibre, it's a highly nutritious plant-based food so good you’ll be baking it, frying it or stirring it into all your favourite dishes. At Better Nature, we dare to be different. Guided by our Indonesian roots and tempeh know-how, we’ve become experts at making simple things extraordinarily better… naturally. Using only a handful of oils and spices to flavour our tempeh, we create the most naturally delicious plant-based options.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

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Rated 5 out of 5 stars

Amazing product

Amazing product! My favourite is the smokey tempeh. I must always have some at home! I hope it soon becomes more widely available in UK supermarkets.

February 15, 2025
Unprompted review
Rated 2 out of 5 stars

Great apart from stones / foreign objects in Tempeh

Was really enjoying the Tempeh until I had two separate packs that contained small, hard and brown stones. Almost chipped my tooth!

August 19, 2024
Unprompted review
Better Nature Tempeh logo

Reply from Better Nature Tempeh

Thank you for bringing this to our attention, we're very sorry to hear about your experience. We take all feedback seriously and strive to ensure the highest quality in our products.

We noticed that you have put your location as the US, we currently don’t stock or ship to the US. So if you have any additional information about where the product was purchased, please share to hello@betternaturetempeh.co and we’d be happy to help however we can.

Thank you for your understanding,

Rated 5 out of 5 stars

best tempeh I've had!!

I tried tempeh a while back and had decided it wasn't for me until I had better nature at my friend's place a few weeks ago.. I'm obsessed!! this is another level of yum yumness!!!

May 31, 2024
Unprompted review
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Reply from Better Nature Tempeh

Thank you so much for the love! We're absolutely thrilled to hear you’re enjoying our tempeh, here's to many more supercharged meals. 🌟

Rated 5 out of 5 stars

A great product and company

Better Nature tempeh is a staple in my home - I have their tempeh in some form most days. The plain organic tempeh is so versatile, I like grating it into a spag bol, chopping it into chunks for a curry and slicing it up for sandwiches etc. Really like their ethos as a company too!

June 20, 2024
Unprompted review
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Reply from Better Nature Tempeh

We're so happy to be a staple in your kitchen!🤩

Rated 5 out of 5 stars

Best tempeh I've ever had and doesn't…

Best tempeh I've ever had and doesn't give me any stomach issues!!! I thought I didn't like tempeh as I only remember having really bitter ones from random health food shops, but recently I saw Better Nature on promo in Tesco and decided to give it a go as I had never tried this brand before. And it was just AMAZING!! I made a bolognese last night using the plain block and now I want to go back to the shop and try the whole range!!!! Also love that they donate to charity and don't use any additives

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use and delicious

I've recently been trying a greater variety of protein sources, and so far, Better Nature's tempeh has been one of my favorites. I even tried out one of the recipes on the website (20 minute tempeh dal) and it turned out great! I look forward to trying out their other products

June 15, 2024
Unprompted review
Rated 1 out of 5 stars

A saga of awfulness. Bad food distribution, bad food safety, bad management, just plain bad.

I absolutely do not recommend this company.

They lied about the longevity of the products in the post, for over a year, sent the wrong products, sent newly delivered stock to fill some other newer order when I'd been waiting far longer, put "best before" dates on clearly perishable products, sent out products with no "best before" or "use by" date at all on the tubs, sent out products which went mouldy long before the marked date (seemingly known factory rejects) , sent out products which were past the use by date even when they were sent out (ordered directly from Better Nature using their website). Instead of refunds, they'd just send out more product; while making false claims about it being fit for consumption even when it actually wasn't.

When the owner finally bothered to get back to me (after claiming this took weeks because he was touring their foreign factory facilities???) , he first attempted to blame me for various things, let slip that actually the factory is in the UK and just some large no-brand subcontractor which churns out packaged food for all manner of companies, seemed rather casual about them sending out improperly sealed products (everywhere has a margin for error, it will be business as usual for BNT, he has no intention of changing anything or talking to the factory about it), he avoided lots of my questions, and generally seemed really clueless, weird, fake, and irresponsible.

I got refunded for everything I had ordered (eventually!), as none of it was (when the truth came out) packaged adequately for the mailing process. They simply train their staff to lie and say otherwise. It's ridiculous.
Some wasn't even packaged fit to be eaten at all, never mind left unchilled at all beforehand.

I've had lots of bad stomach issues, which I must say have improved noticeably since I stopped eating this stuff regularly. I'm pretty sure they only refunded me to get me to clear off, and to avoid being taken to court for giving me (and maybe loads of other people) food poisoning.

I absolutely don't recommend this company.
It's not small, it's not homespun, it's not honest, their products aren't adequately packaged and labelled, they aren't actually that healthy, and they might make you extremely ill.

Oh, and fwiw the "rashers" are just nasty.
They're problematic to cook due to being wet and stodgy, and I found the taste was not good.
This is a very trivial issue compared to everything else, though.

I'm certain that the reason they shut down the website sales and shifted to Amazon, is to get Amazon to take responsibility for handling their "customer service". They can't be bothered to even sell products through the proper Amazon "chilled goods" process, and are still just sending them out directly. Whatever they tell you, their packaging absolutely doesn't keep the contents chilled for more than the absolute shortest delivery times, if even that (24 hours max). It's not obvious that their stuff is past it when it takes longer, as dangerous bacteria in packaged foods like this don't usually have a smell. They'll tell you to "do a sniff test" to assess delivered products, because BNT don't give their staff even the most basic hygiene training. I helpfully suggested it, but the owner wasn't at all interested.

Make sure you do ALL communication in writing because the gaslighting is absolutely phenomenal when you try to get real problems addressed and you'll want to have evidence that the owner is constantly talking drivel, about everything from delivery times to the claims made by all of their staff.

Apparently, they're getting products into supermarkets now. They wouldn't tell me whether they use chilled trucks for that, so maybe they don't bother. I honestly don't know. They like to blame a lot on their "distribution partners", but won't say who this is or do anything about the established issues. I rather suspect that it's just their own company failing at competent distribution of their own product.

In conclusion, this experience was appalling and I've had to dramatically shift my expectations of how bad a food company can potentially be, because this was far beyond anything I had previously imagined.

Ofc, everyone likes different things.
If you're bored and think food poisoning sounds like a fun change of pace then tuck in if you want to, I'm not the boss of you. But most people probably won't enjoy it.

Of course, you might be.... lucky.... for a while, at least. But, I'd recommend avoiding the gamble tbh.

May 7, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Recently purchased some chilled Tempeh. Free postage (order was over required amount) and arrived in 2 days. Particularly impressive that they delivered chilled goods to Orkney (most companies don’t) so I was delighted to say the least that they did! Product was well packaged and suitably insulated which ensured it arrived perfect condition. Thank you!

May 18, 2023
Unprompted review
Better Nature Tempeh logo

Reply from Better Nature Tempeh

Hi Lavinia, thanks so much for the lovely review!

Rated 5 out of 5 stars

Delicious tempeh!

Rapid delivery, great website that is quick to order from, eco packaging except for chiller pouches, best tempeh I've ever tasted.

I slice and cook mine in a broth made with tamari with a splash of une vinegar and cider vinegar, plus a small amount of coconut sugar. I cook it till all the broth is absorbed then add it to stews and salads, have it in sandwiches or mash it with avocado to spread on crackers.

April 18, 2023
Better Nature Tempeh logo

Reply from Better Nature Tempeh

Hi Rose, thanks so much for your lovely review and the great recipe ideas. We're so glad to hear you enjoy our tempeh.

Rated 5 out of 5 stars

Just a fantastic product

Just a fantastic product, also excellent service across the easter period. Never buying meat again!!

April 6, 2023
Better Nature Tempeh logo

Reply from Better Nature Tempeh

Thanks so much for the lovely review, David! It's great to hear you were happy with the products and service. Thanks again!

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Well packaged and delivered swiftly. Recommend to everyone!

March 22, 2023
Better Nature Tempeh logo

Reply from Better Nature Tempeh

Hi Donna, thanks so much for the review and kind words!

Rated 5 out of 5 stars

Excellent service

Excellent service, next day delivery. Enjoying incorporating the tempeh into our WFPB meals.

February 24, 2023
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Reply from Better Nature Tempeh

Thank you so much for the review Linda! Happy cooking :)

Rated 5 out of 5 stars

Ordered an experimenter pack of tempeh

Ordered an experimenter pack of tempeh. Loved them all, the smokey rashers were great for breakfast and the Mediterranean flavour pieces were delicious with roasted veg and cous cous. In fact we enjoyed every type and flavour so I have just ordered another pack.

February 25, 2023
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Reply from Better Nature Tempeh

Thank you for your kind words Mollie. We're so glad you were happy with your tempeh.

Rated 4 out of 5 stars

Very good

Very good tempeh, great taste

December 2, 2022
Better Nature Tempeh logo

Reply from Better Nature Tempeh

We're so pleased to hear that you've been happy with your tempeh order Astrid, thanks so much for sharing.

Rated 2 out of 5 stars

I had ordered the starter pack with no…

I had ordered the starter pack with no postage but I was actually charged which made 4 packs of Tempeh very expensive!

February 3, 2023
Better Nature Tempeh logo

Reply from Better Nature Tempeh

Hi Emily, we're so sorry for the mistake that happened with your order. Thank you for bringing this to our attention. We'll email you now to correct our error. Again, apologies for this mistake and thank you for ordering our tempeh.

Rated 5 out of 5 stars

Yummy tempeh and I love the fact that…

Yummy tempeh and I love the fact that this company is plastic neutral too as it always winds me up when vegan food comes wrapped in lots of plastic!

January 29, 2023
Better Nature Tempeh logo

Reply from Better Nature Tempeh

We are so thrilled to hear this Haylea, thank you so much for sharing. We work hard to make our tempeh as delicious, nutritious and ethical as we can, so we really appreciate your kind words and hope we can continue you to delight you with many orders to come.

Rated 5 out of 5 stars

Nice Tempeh

Nice Tempeh, good price with offer, well packaged, efficient notified delivery- all round great experience.
Thanks

January 26, 2023
Better Nature Tempeh logo

Reply from Better Nature Tempeh

We're so pleased to hear you've enjoyed your tempeh Simon. Thanks so much for helping us to spread the word on tempeh, we need more people like you!

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