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Better Nights Reviews 27

TrustScore 4 out of 5

4.0

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Company details

  1. Bedroom Furniture Store
  2. Furniture Store

About Better Nights

Written by the company

Everything for your bedroom in Danish design

  • 💬 24/7 Support: Chat with us live or send us an email anytime.
  • Quality without markup: We use only the best materials and cut out the middleman.
  • 🚚 Always free delivery: We deliver directly to your door, no matter what you order.
  • 🔄 100-night trial: Risk-free trial sleep on all our products – your body needs time to adjust.

With us, you'll find everything you need for the bedroom. We offer elegant beds, comfortable mattresses, soft duvets, well-designed sofa beds, and everything required to give you the best night's sleep you've ever had—all in Danish design.

Better Nights is an online-based company with no physical stores. This allows us to offer you excellent prices on our products. We don't have to cover expenses for store locations and everything that comes with them, and when we avoid unnecessary costs, so do you.


See our selection

Better Nights concept

High quality at competitive online prices

All our beds are of high quality, and because Better Nights operates exclusively online, you can get your new bed at an exceptionally competitive online price. We use the best materials, but you don't pay for expensive brand names or showroom costs.

100 nights of risk-free trial sleep

Your body needs at least a month to adjust to a new bed, which is why it doesn't make sense to buy a bed you've only tried for two minutes in a warm store — while still wearing your coat. It's only by actually sleeping in a bed that you'll know if you've found your dream bed.

That's why we don't have physical stores or showrooms, but instead offer 100 nights of risk-free trial sleep on all our products. With free delivery and customer service around the clock, we make it easy for you to find your perfect sleep solution.

Contact us
Better Nights quality

Best regards,
The Better Nights Team

Why You Should Choose Better Nights

Written by the company

Quality
Premium quality at a low price. Our products are made from top-tier raw materials — but you don’t pay extra for a flashy brand name.
Customer Service
24/7 support — we’re either live on chat or ready to answer your email. If you need help you can’t find online, we're available every day from 9 AM to 11 PM to assist you.
100-Night Trial
New sleep products need to be tested at home. In your own bedroom, where you feel comfortable. That goes for a new bed, a new mattress topper, a new pillow — or anything in between. That’s why all our products come with a 100-night risk-free trial, so you can take your time and see if it’s the right fit for you.
Free Delivery
We offer FREE delivery on all products — straight to your doorstep, of course. That applies to everything from compact items like pillows to full-size continental beds.

100-night trial

Close your eyes with confidence

No matter what you buy, you get 100 nights to try it out in the comfort of your own home.

Contact info

Good sleep changes everything

Better nights make better days.

4.0

Great

TrustScore 4 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Design & comfort

Nice design, good comfort

January 30, 2026
Better Nights logo

Reply from Better Nights

Hello Marjolein,

Thank you for your review 🤩

I’m glad to hear that you are happy with both the design and comfort of your bed.

You are always welcome to reach out if we can assist you in the future.

Kind regards,
Amanda
Better Nights 🌙

Rated 1 out of 5 stars

This is the worse company I had dealt…

This is the worse company I had dealt with!!!
They didn’t train the employees and Costomer service is horrible.
They got my referal and in two months NOTHING happened, only excuses.
One star is too much for its serve.

December 31, 2025
Unprompted review
Better Nights logo

Reply from Better Nights

Hi Maggy,

Thank you for your feedback.

I am sorry to read about your experience and that we did not meet your expectations. I understand your frustration, and this is not the level of service I aim to provide.

I would like to mention that I have tried to obtain the necessary information so I could reach out and help find a solution, but unfortunately I did not receive the details needed.

Your feedback is important to me and will be used to improve. We are here if you need any help in the future.

Kind regards,
Amanda
Better Nights

Rated 5 out of 5 stars

Buying was a pleasure

Buying was a pleasure, a very good quality bed and materials

November 11, 2025
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Reply from Better Nights

Hi Alex,

Thank you so much for your kind words! 😊

We’re really happy to hear that the whole buying experience felt smooth and that you’re enjoying the quality of your new bed. Wishing you many great nights of sleep ahead!

Kind regards,
Rosalien
Better Nights

Rated 5 out of 5 stars

Love the bed!

November 23, 2025
Better Nights logo

Reply from Better Nights

Hi Gabriella,

Thanks for your 5-star review! Great to hear you’re loving the bed. If you ever need anything, we’re just a message away.

Sleep tight! 🌙

Kind regards,
Rosalien
Better Nights

Rated 5 out of 5 stars

We experienced a really good service…

We experienced a really good service from Shift Out. Great communication, prompt and timely delivery coordinated with Sergiu. Very polite employees. Thanks again.

October 15, 2025
Unprompted review
Better Nights logo

Reply from Better Nights

Hi Family Schumacher,

Thank you so much for taking the time to share your experience!

We’re really happy to hear that everything went smoothly and that you received great service from our delivery partner. That’s exactly the experience we want for every customer! 🤩

Kind regards,
Rosalien
Better Nights

Rated 5 out of 5 stars

Fast delivery and great product

Fast delivery and great product. Comfortable, beautiful and very practical.

October 2, 2025
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Reply from Better Nights

Hi there,

Thank you so much for your review! 🌟

We’re really happy to hear that your order arrived quickly and that you’re enjoying your new product - comfortable, beautiful and practical is exactly what we aim for.

Enjoy your better nights, and thank you for choosing us. 🧡

Kind regards,
Rosalien
Better Nights

Rated 4 out of 5 stars

The Product (Mome) was great

The Product (Mome) was great, well packaged and easy to install. But 2 heavy packages were delivered by one single man, at ground floor of the building - not in the front of the door (level 1 of the building): that is not acceptable to deliver such a furniture out of client's house/flat and to let it on the pavement/public way.

September 29, 2025
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Reply from Better Nights

Hi Benoit,

Thank you for your kind words about your Mome and for sharing your experience. We're glad to hear you found the product great and easy to install!

We’re very sorry about the delivery. Currently, in France, we only offer curbside delivery, so the packages are left at the building entrance rather than inside your flat. That said, we completely understand your point, and we’ll continue looking at ways to improve our delivery options for the future.

Thank you again for your feedback and we hope you continue to enjoy your new sofa! 🌙

Kind regards,
Rosalien
Better Nights

Rated 5 out of 5 stars

Very happy with my sofa bed

Very happy with my sofa bed, very high quality and very comfortable to sit on and sleep on 💤

Also, kudos to delivery guys at Shif Out, very carefully and promptly delivered the sofa and helped with assembly ❤️

September 19, 2025
Unprompted review
Better Nights logo

Reply from Better Nights

Hi Ilya,

Thank you so much for your lovely review! ⭐

We’re thrilled to hear that you’re so happy with your new sofa bed and that it’s just as comfortable for sitting as it is for sleeping. Great to know that the Shift Out team took such good care with delivery and assembly too!

Wishing you many cosy moments (and great sleeps) ahead! 🌙

Kind regards,
Rosalien
Better Nights

Rated 3 out of 5 stars

Couch is nice, delivery is not.

Overall the couch and bed is comfortable and beautiful. Delivery experiences was awful.
Firm for delivery gave me a delivery data via WhatsApp messaging, then the day before the delivery date they insisted on coming even though I was not available. I had to cut short at work and come back home because they said we will be there at 5pm. And then they came at 8pm! I tried to cancel and they said if I cancelled I cannot get the couch because they have deliveries in Germany and they need to move on!
Ridiculous!

Esi Bilgin

August 20, 2025
Better Nights logo

Reply from Better Nights

Hi Esi,

Thank you for your feedback!

We’re really glad to hear that your couch is as comfortable and beautiful as you expected, but we’re very sorry to hear about your delivery experience. This is not the smooth and stress-free service we aim to provide, and we completely understand how frustrating it must have been to adjust your schedule and wait.

We’ve shared your experience with our delivery partner to make sure it is addressed and help prevent it from happening again. Thank you for bringing it to our attention, and we hope your new couch will bring you many comfortable and relaxing moments.

Kind regards,
Rosalien
Better Nights

Rated 5 out of 5 stars

Beyond our expectations...

This company really stands out for its excellent and refreshingly friendly customer service, their high quality products and their brilliant website. For a customer, it is very helpful to have a clear visual of what you are buying as well as getting all the necessary information with it. The website is able to show you the beds in great detail and allowing you to select any additional options as you go through the process of buying. Very easy, clear and detailed, which is exactly what you need when you are buying a bed online.

The delivery was exactly as promised and the boxspring model we chose is beyond our expectations. It is clear that the entire bed is made of superior quality and putting the boxspring together was surprisingly easy (no tools needed). More importantly, it is so comfortable. Sleeping on a topper is new for us, so initially it felt a little 'soft', but we are already getting used to it. We also purchased a topper sheet and could not believe the beautiful satin feel quality. This all truly makes for a heavenly sleep experience and a better night's rest. So, even though it felt a bit of a risk to buy a bed online without having tried it, we are so happy that we did (plus the reassurance of trying it out for 100 days). The entire experience has been beyond our expectations!

August 20, 2025
Better Nights logo

Reply from Better Nights

Wow – thank you so much for sharing this wonderful review! ⭐

We’re delighted to hear that both the website and the buying process felt clear and easy, and that the delivery and assembly went so smoothly. Even better to know that your new boxspring is living up to (and even exceeding) expectations, that’s exactly what we hope for.

It can definitely feel like a big step to order a bed online, so we’re thrilled that the quality, comfort, and the topper have already made such a difference. Wishing you many, many nights of heavenly sleep!

Sleep well 🌙
Rosalien
Better Nights

Rated 5 out of 5 stars

The sofa is exactly as seen on the…

The sofa is exactly as seen on the images online. Great texture, amazing color and a true trend setter pice.

Delivery took longer than initially expected- however, it was worth the wait.

August 11, 2025
Better Nights logo

Reply from Better Nights

Hi Sonja,

Thank you so much for your lovely review! We’re so happy to hear your new sofa looks just like you imagined — and that you’re loving the texture, colour, and style. 💛

We truly appreciate your patience with the delivery — we’re glad to hear it was worth the wait. Wishing you lots of cosy and stylish moments with your new piece! ✨

Warm regards,
Rosalien
Better Nights

Rated 5 out of 5 stars

Worth it

It’s super ash to communicate with then on their live chat.
The bed arrives in a lot of parts which makes it easier to carry it inside.
I have slept a few nights in this bed and I already love it

July 15, 2025
Better Nights logo

Reply from Better Nights

Hi Ellen,

Thank you so much for your lovely review! 💛

We're so glad to hear that chatting with us was easy and that the delivery setup worked well for you.

Most of all, we're thrilled to hear you're already loving your new bed after just a few nights. That’s exactly what we hope for! 🤩

if you ever need anything, you know where to find us.

Sleep well 🌙
Rosalien
Better Nights

Rated 4 out of 5 stars

The website was great

The website was great! Realisic and wel documented with pictures.
Communication was also great!
Ik took a long time though, before the bank was delivered! And the delivery was not at the originaly agreed day.
The procuct itself is beautiful and exactly what i wanted!

July 10, 2025
Better Nights logo

Reply from Better Nights

Hi Conny,

Thank you so much for your kind words! 😊 We're really happy to hear you loved the website and found the communication clear and helpful — and especially that the product is exactly what you wanted!

We're sorry to hear about the long delivery time and the change in delivery date. We're actively working on improving this part of the experience. Your feedback really helps us in doing that, so thank you for sharing it.

If you ever need anything or have questions, we're always here to help. Enjoy your beautiful new bank! 🤩

Sleep well 🌙
Rosalien
Better Nights

Rated 4 out of 5 stars

Good bed for a reasonable price

Easy to order, good balance in price and quality compared to other suppliers

June 23, 2025
Better Nights logo

Reply from Better Nights

Hi Angelique 🌿

Thank you so much for your great review! We’re really happy to hear that you found a good balance between price and quality with us and that the ordering process was easy. It means a lot to us that you’ve had a positive experience, and we hope you’re sleeping well in your new bed.

If you ever need any assistance in the future, please don’t hesitate to reach out.

Sleep well 🌙
Best regards,
Nicolai from Better Nights

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