BetterSafeRadio.com Reviews

993

•

4.8

Electronics Store

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping times, meticulous packaging, and the exceptional quality of the radio products received right out of the box. Many people also note that customer support is exceptionally helpful, friendly, and remarkably quick to answer technical questions and provide useful guidance. However, some people mentioned experiencing frustrating delays in receiving their orders or waiting much longer than initially expected for final delivery. A few reviewers additionally noted that postal delivery services could occasionally be slow, leaving buyers waiting anxiously for their packages to finally arrive at home.

What people talk about most

Product

Customers report a high level of satisfaction and delight with the product quality, describing the radios as... See more

Service

Reviewers highlight positive aspects of service, noting quick responses and helpful support. Customers... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are friendly,... See more

Staff

Clients share positive opinions on staff, frequently praising the outstanding and friendly customer service.... See more

Delivery service

Reviewers express high satisfaction regarding the fast and efficient delivery service. Consumers consistently... See more

Reviews shaping this summary

Mark is doing great things to deliver what Hams want in a radio not only for survival, but an all around daily unit! The UV9PX+ delivers outstanding quality and all the features you didn’t even know y... See more

Company replied

Every time that I have used BSR I have experienced very good pricing, quick response to my inquiries and lightening fast shipping. The products, mostly Wouxun brand radios, have been excellent and wor... See more

Company replied

Paid for codeplug. Expected download or in the mail. Never happened. Sent follow up email to BSR and haven’t heard back. CCard was charged. Think I fell through the cracks. UPDATE: I am happy to s... See more

Company replied

Company details

About BetterSafeRadio.com

Written by the company

The Best Deals on Commercial-Grade Wouxun, Ailunce, & Retevis Part 97 Amateur HAM, Part 95E GMRS, Part 95J MURS, Part 95B FRS & Part 90 LMR Emergency Two-Way Radios & Walkie Talkies, Scanners, Accessories, Custom Programming & Consulting for Preppers, Families, Overlanders, Recreation, Scouting, Off Roading, Business, Neighborhood Watch/Safety, Private Security, CERT, ARES, RACES, REACT, EARS, CAP, MARS, SKYWARN, NOAA NWS, AMSAT, Government, Public Safety, Disaster Preparedness, Civil Unrest & Survival SHTF Prepping.

Most people today take our modern communications system for granted and don’t realize that during a major “Act of God” like a natural disaster, civil unrest or the loss of the rule of law, which some refer to as a SHTF event (when the $hit Hits The Fan), or even what some speculate is a very real possibility in the modern age of warfare, an EMP (Electro-Magnetic Pulse) blast, these systems that we’ve come to rely on such as your cell/mobile phone, your home telephone and the Internet may become unreliable, or even completely inoperable. In fact, it wouldn’t even take a major disaster to disrupt your ability to get help – it could be something as simple as the power going out due to excessive heat or a strong solar flare, which has happened in the past, and that’s when you need an EmComm (Emergency Communications) solution.

When the SHTF, BetterSafeRadio than Sorry!

Contact info

5318 E 2ND ST # 352, 90803, Long Beach, United States
833-277-7737
Sales@BetterSafeRadio.com
bettersaferadio.com

4.8

Excellent

993 reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

ACityDiscount

www.acitydiscount.com

4.9

(5K)

FactoryPure

factorypure.com

4.8

(2K)

Carpet Express

carpetexpress.com

4.8

(1K)

Stoneside Blinds & Shades

www.stoneside.com

(2K)

Buy Boat Fridges

buyboatfridges.com

4.9

(174)

Garden Artisans

gardenartisans.com

4.8

(1K)

TadiBrothers

www.tadibrothers.com

4.9

(4K)

berls.com

4.8

(4K)

4.8

All reviews

(993)

124 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Aug 19, 2025

I love that when I order from you I get…

I love that when I order from you I get it right away thanks 😊

July 21, 2025

Reply from BetterSafeRadio.com

Aug 20, 2025

Thanks a bunch for this Anna, I really appreciate it. Cheers and Be Safe!

Aug 18, 2025

Product came in as stated

July 21, 2025

Reply from BetterSafeRadio.com

Aug 18, 2025

Thanks for this Richard, I appreciate it. Cheers and Be Safe!

Aug 15, 2025

Mark responded quickly and answered all…

Mark responded quickly and answered all my questions I had about my radio operation.

This is a top-notch company that excels in customer service. Very honest and kept me up to date while my order was backordered due to high demand. I was provided several options if I was in a hurry etc., but I opted to wait and was happy I did. We will continue to use BetterSafeRadio and refer our customers to them.

June 27, 2025

Reply from BetterSafeRadio.com

Jul 25, 2025

Thanks so much for this Ron, I really appreciate it. Thanks for spreading the word also. Cheers and Be Safe!

Jul 24, 2025

Mark is very helpful and responsive

June 25, 2025

Reply from BetterSafeRadio.com

Jul 24, 2025

Thanks a bunch for this Steve, I really appreciate it. Cheers and Be Safe!

Jul 22, 2025

fast service

fast service, having a GMRS that fits my needs, and I appreciate the web site thats easy to use thank you.

June 23, 2025

Reply from BetterSafeRadio.com

Jul 22, 2025

Thanks so much for this Daniel, I really appreciate it and appreciate your business. Cheers and Be Safe!

Jul 13, 2025

Better Safe Radio Excellent Choice

Just passed my technician exam and after hours of looking at different hand held radios my choice was the Wouxun KG-UV9PX. That lead me to Better Safe Radio for my purchase. Had absolutely no issues and would recommend Better Safe Radio to anyone who is looking to get into Ham radio. Pre programmed is a nice touch for the price and greatly appreciated. Keep up the great work and long live Ham radio.

July 12, 2025

Unprompted review

Reply from BetterSafeRadio.com

Jul 13, 2025

Thanks so much for this Kenneth, I really appreciate it and welcome to the hobby! I'm glad you found the pre-programming useful. Cheers and Enjoy!

Jul 7, 2025

The smiley antenna tested out great on…

The smiley antenna tested out great on our trip. Clear reception in both FRS and GMRS ranges.

June 20, 2025

Reply from BetterSafeRadio.com

Jul 7, 2025

Thanks a bunch for this Don, I really appreciate it and I'm glad the Smileys worked out well for you. Cheers and Enjoy!

Jul 3, 2025

Repeat customer here! Fantastic radio and service!

Repeat customer here! Just received the updated UV9PX+ from BetterSafeRadio and it's fantastic! The updated display makes a big difference! Mark is also a fantastic in supporting his products. Keep up the great work! 73

July 2, 2025

Unprompted review

Reply from BetterSafeRadio.com

Jul 3, 2025

Thanks so much for this Jeff, I really appreciate it and I'm glad you love the new UV9PX+. Cheers, 73 and Be Safe!

Jun 23, 2025

Lost my code plug due to cpu failure

Lost my code plug due to cpu failure. BSR promptly forwarded an updated one. Up and running.

May 26, 2025

Reply from BetterSafeRadio.com

Jun 23, 2025

Thanks a bunch for this Richard, I appreciate it and I'm glad you're back up and running. Cheers and Be Safe!

Jun 17, 2025

A video review with recommendations of…

A video review with recommendations of both "BetterSafeRadio.com"and the Wouxon KG-UV9GX GMRS/Scanner radio by Randy Cafe (NOTARUBICON), prompted me to purchase this radio from this dealer (Mark Lindsey). The radio and 2 support accessories were promptly shipped and arrived on time without damage. Mark also followed up with additional information. Highly recommend this dealer and radio. Thanks Randy! I

May 19, 2025

Reply from BetterSafeRadio.com

Jun 17, 2025

Thanks so much for this Slammy, I really appreciate it. I'm glad you are happy with everything and of course, thanks always to my awesome affiliates like Randy. Cheers and Be Safe!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look