BetterVet - New York Reviews 9

TrustScore 4.5 out of 5

4.3

Service Area Business, 11379 Middle Village, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

I have a very anxious cat and I can't stress enough how thoughtful and expert the team that came to my home was. They were swift and gently knew what they were doing and were so cognizant of his limit... See more

Rated 5 out of 5 stars

This was my third visit with BetterVet and I couldn’t be more pleased! Dr Peck has a wonderful ease with my kitties and was attentive to my concerns. While pronouncing my boys in great health, she gav... See more

Rated 5 out of 5 stars

Customer care responded promptly answering my questions and any concerns I had. Dr. Peck was amazing. She took her time with my pet's exam and answered all the questions I had. Her assistant, Jamika... See more

Rated 5 out of 5 stars

I have had the most wonderful experience with better vet. The love and care they have shown my senior cat has been amazing. The home visit has removed so much stress from a normal vet experience and I... See more


Company details

  1. Veterinarian
  2. Veterinary Pharmacy

Written by the company

Brooklyn and Queens area pet owners can now experience stress-free, in-home veterinary care with BetterVet, your trusted mobile vet in New York.


Contact info

  • Service Area Business, 11379, Middle Village, NY, United States

  • (347) 851-8443

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing option for anxious pets

I have a very anxious cat and I can't stress enough how thoughtful and expert the team that came to my home was. They were swift and gently knew what they were doing and were so cognizant of his limits and I will definitely be having them back!

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Always a wonderful experience

This was my third visit with BetterVet and I couldn’t be more pleased! Dr Peck has a wonderful ease with my kitties and was attentive to my concerns. While pronouncing my boys in great health, she gave me specific things to look out for based on my concerns. Clear instructions and so caring!

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have had the most wonderful experience with better vet. The love and care they have shown my senior cat has been amazing. The home visit has removed so much stress from a normal vet experience and I cannot recommend them enough.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Thank You Better Vet !!!

Customer care responded promptly answering my questions and any concerns I had. Dr. Peck was amazing. She took her time with my pet's exam and answered all the questions I had. Her assistant, Jamika, was great and was very patient as my pet just would not leave her alone. I will be calling again and have recommend your service to friends and family. Thank you Better Vet !!!

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Both the vet and her assistant were SO…

Both the vet and her assistant were SO great, were so attentive and sweet with my dog and patient and communicative with me. Totally happy with how it went!

May 9, 2024
Unprompted review
BetterVet - New York logo

Reply from BetterVet - New York

Hi Tess,

Thank you for your wonderful feedback! We're thrilled to hear that both our vet and her assistant provided excellent care for your dog. Your satisfaction and your dog's well-being are our top priorities, and we're glad to know that we were able to meet your expectations.

If you ever need anything else or have further questions, please don't hesitate to reach out. We're here to help and look forward to serving you and your furry friend again in the future!

Rated 5 out of 5 stars

Dr Peck and D Morales

Dr. Stephanie Peck and Denise Morales are awesome with my 2 fur babies. Bentley and Foxy have adapted to them and their care. Thank you for all you do for my fur babies.

May 6, 2024
Unprompted review
BetterVet - New York logo

Reply from BetterVet - New York

Hi Debra,

Thank you so much for your kind words! Dr. Peck and Denise Morales are thrilled to hear that Bentley and Foxy have adapted well to their care. Your satisfaction and the well-being of your fur babies are our top priorities, and we're delighted to know that we've been able to meet your expectations.

If you ever need anything else or have further questions, please feel free to reach out. We're here to help and look forward to continuing to provide excellent care for Bentley and Foxy!

Rated 5 out of 5 stars

Dr. Peck is amazing!

Dr. Peck is amazing! She is personable, professional, and great with the animals. The Customer Service team is responsive, helpful, and friendly.

May 6, 2024
Unprompted review
BetterVet - New York logo

Reply from BetterVet - New York

Hey Stefanie,

Thanks a ton for your glowing review! We're thrilled to hear that Dr. Peck made such a positive impression on you and your furry friends. It's fantastic to know that she provided such excellent care and that our Customer Service team was able to assist you promptly and with a friendly touch.

If you ever need anything else or have further questions, don't hesitate to reach out. We're here to help and look forward to serving you and your pets in the future!

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