Betty Reviews 6,683

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,649 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and speed of deposits and withdrawals, often noting that payments are processed almost instantly. Many users appreciate the wide variety of games available, including slots and bingo, and enjoy the numerous bonus opportunities like daily spins, scratchers, and in-app currency that can be exchanged for rewards. The overall user experience with the app and website is consistently praised for being user-friendly and entertaining. However, some people were dissatisfied with the win ratio, feeling that the games, particularly slots, do not pay out as well as expected or that the bonus rounds do not yield significant wins. A few other people also felt that the app could be buggy or slow at times, and some reported issues with games not loading or with payment methods not working.

What people talk about most

Payment

Reviewers highlight positive aspects of payment. Many customers praise the fast and easy deposit and... See more

Product

Customers consistently note positive experiences with the product. Many reviewers praise the extensive game... See more

User experience

Users describe positive interactions with the user experience. Many customers find the app easy to navigate,... See more

Website

People report positive experiences with the website. Many customers describe it as a great online casino,... See more

Application

Clients share positive opinions on the app, highlighting its generous deals with no wagering requirements and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No other gambling app offers so many deals that require no wagering. Simply deposit, claim your spins and if you wish withdraw your deposit right away and enjoy free spins! Also many other bonuses lik... See more

Company replied

Rated 5 out of 5 stars

Honestly as long as you aren't being dumb with your money this is kind of a insane (good) app? It's all RNG but honestly? The fact it has a spinner and scratch thing for free everyday at different tim... See more

Company replied

Rated 5 out of 5 stars

Good promos, fast payout, great games, cool tournaments, great rewards, you get bonus points you can use for free spins, or cash, always something new!! Cool online casino! I'm recommending to others... See more

Company replied

Rated 5 out of 5 stars

Alan is amazing and was so patient helping me over the last week on chat. Although one of my payment methods are not working he at least helped step my step to withdrawal from a different method. He... See more

Company replied


Company details

  1. Casino
  2. Gambling Service
  3. Online Casino or Bookmaker

Written by the company

Betty was founded in 2022 to challenge the vast landscape of online casinos made for sportsbetters. Betty is here to build a friendlier and safer online casino experience for all slot lovers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alan is amazing and was so patient…

Alan is amazing and was so patient helping me over the last week on chat. Although one of my payment methods are not working he at least helped step my step to withdrawal from a different method. He was kind and extremely helpful. Thank you Alan!!

April 29, 2026
Unprompted review
Betty logo

Reply from Betty

Tracey, thanks so much for sharing this 🙏

Really glad Alan could support you through everything and make it easier 😊 we’ll be sure to pass this along to him 🙌

Rated 5 out of 5 stars

Awesome service

Love Betty
The best

April 29, 2026
Unprompted review
Betty logo

Reply from Betty

Thanks, Ryan! Love the energy 💛 really appreciate it 🙌

Rated 5 out of 5 stars

Great games

Great games, good payout and no minimum to withdraw!

April 29, 2026
Unprompted review
Betty logo

Reply from Betty

Thanks, Alicia! Glad you’re enjoying the games and payouts 💸 and the flexibility too!

Rated 4 out of 5 stars

Great selection of games

Great selection of games, lots of ways to win.
The deposit/withdrawal process is quick and easy.

April 29, 2026
Unprompted review
Betty logo

Reply from Betty

Thanks, Kayla! Glad you’re enjoying the variety and that everything’s been smooth with deposits and withdrawals 💸

Rated 5 out of 5 stars

Randomness is beautiful

Randomness is beautiful, fun for hours. Lotsa replay value

April 29, 2026
Unprompted review
Betty logo

Reply from Betty

Love that perspective, Michael 😊 randomness really is part of the fun 🍀

Rated 5 out of 5 stars

Best Betting App Around

Rewards are highly profitable, and the app is user friendly and comfortable to use. No hassle, no problems.

April 29, 2026
Unprompted review
Betty logo

Reply from Betty

Thanks, MJ! Great to hear the rewards and overall experience have been smooth 🙌

Rated 1 out of 5 stars

I was really rnjoying betty until i…

I was really enjoying betty until i realized they opened multiple accounts in my name and frauded me. Beware

April 28, 2026
Unprompted review
Betty logo

Reply from Betty

Hi there - we take this kind of concern very seriously. We do not create multiple accounts on behalf of players. For privacy and security reasons, we can’t review account-specific details in a public reply, but we’d like to look into this with you directly. Please reach out on live chat or at hereforyou@betty.ca so we can investigate and clarify.

Rated 4 out of 5 stars

Good bonuses

Good bonuses, lots to choose from and BINGO!

April 29, 2026
Unprompted review
Betty logo

Reply from Betty

Appreciate it! Happy to hear you’re enjoying the bonuses and bingo 🎉always great to have different ways to play!

Rated 1 out of 5 stars

Be warned

** EDIT: Wow. They lied in their response.
You know how i learned that Betty can close your account just because you win too much?? iGaming Ontario told me. The parent company that they license with literally told me that they can do this
When i called iGaming i was calling to put in a complaint that isnt even related to this topic but the representative i was speaking to informed me of it during our conversation. So clearly the reply from Betty is bull.

Shouldnt be surprised. They have no real policy, refuse to review any case matter and truly do NOT value your loyalty as a player. Absolute horse sh!t customer service. If you do play on Betty, you better hope you don't experience any issues with your account at any point. That's the REAL gamble. And you better not talk too much with their Live Chat, especially about having any dissatisfaction with a game, a feature , or questions about their bonuses. They can block you for it without warning and they won't be bothered to listen to you after that no matter how long you were a member.

Heres how i recieved a sudden 6 month restriction despite being a high Diamond rank player:

All i did was talk a bit too informally and playfully with rhe customer service rep, this was what i said to them:

"Can you check if i have any unfinished games? Thank you. Oh lol also, can i get any free spins? Im a bit broke at the moment LOL and the betty wheel has been giving me such small amounts recently~ lol"

Pretty casual, playful message right?

I was asking for free spins half jokingly, and half in case there was any promo deals or unclaimed bonuses i didnt know about.
And when i said i was broke at the moment, they took that literally and disregarded the context in which it was said and - without warning , explaination or a chance to explain my self, or even asking any further questions - put a 6 month restriction on my account. And sent me off with just some "mental health and addictiom" resources. Laughable.

Ive repeatedly tried to explain to them that what i said was not literal and that this was way too harsh of a punishment over a simple joke. I told them i am not broke. I called iGaming Ontario to file a player complaint (which i did end up doing via email) and over the phone they said i should ask them for an assesment from their Responsible Gaming team. I asked for this and a for any formal review, stating id co-operate in any assessment and answer any questions in regards, provide my finance information, whatever was needed to prove to them that i was not in financial distress and that they were misunderstanding what i had said.

They just refuse by giving me the same old re-phrased email again and again that - basically - just says no because they cant be bothered to do any actual work. Very lazy and they clearly dont care about their so called valued players. I was pretty high rank on their site too, i used it often and loved it. Clearly the feeling was not mutual.
Then i come to this website to.find a review from some other player whos the same rank as me who had a similar case as mine, got restricted for the same thing as me and yet they recieved only a 3 month restriction. I asked Betty how 6 months was decided for my case and what basis or criteria do they detemine lengths for cases of restriction. I told them surely there must be some wrotten document or policy they cite considering how seriously they claim to take these matters. Again, nothing.
They cannot be bothered in the slightest.

So just be warned. They can close your account if you win too much. This is true and even iGaming Ontario confirmed this.
They can also restrict your account access based on whatever they feel without any assessment. If you deposit too little amounts they might think you're broke and restrict you.
It's a good website, until it's not.
They're f*ked.

April 25, 2026
Unprompted review
Betty logo

Reply from Betty

Hi there - we understand the concern. Account restrictions or closures are not related to winning or losing, and we don’t take action based on that. In some cases, limitations can be applied in line with regulatory and responsible gaming requirements.

We can’t review specific account details here, but if you’d like clarification, please reach out on live chat or at hereforyou@betty.ca and we’ll be happy to explain further.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look