Bettybasics Reviews 5

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

Be very careful with this company

Be very careful with this company. I have been waiting 5 weeks for a refund on a returned item that was too big. Multiple emails and promises and nothing.
Beginning to wonder if there is an insolvency problem.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Be careful

Be careful. I think there might be some financial problems. Daily emails no response. Took three weeks to get a refund of just $200. No telephone no they ignore emails. I sent emails every day hoping to annoy them. While I have received my refund they said they had still not processed my returns

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Extremely disappointed with customer service with my last purchase of 25/11/25, still not received, with no explanation. Still no response to my online query of 12/12/25. No option of actually speaking to someone, just direction to lodge online query, with advice a response will be received within one business day. Appalling customer service

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great website, products are very good quality
I purchased the long sleeve tops in cotton and bamboo
Love them all but the bamboo ones are super soft
Delivery next to none, easy exchangeActually sent me the products before receiving the original
Super Trustworthy
Love Australian sites

June 23, 2025
Unprompted review

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