Tried to contact customer service now several days and also get clarity on a product that is in stock. Both writing and calling doesn’t help and if the product is in stock you would expect they want t... See more
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See what reviewers are saying
I ordered a bar stool from beut. They noticed that I'd ordered an especially high stool, unusual for a residential property, so they emailed me to check whether I'd got the correct height for my situa... See more
I purchased the dark metal Audo large salt and pepper grinders. They are by far the best Salt-N-Pepa grinders I’ve seen or owned the black metal and simplicity of the bottle shape come together to giv... See more
I ordered a Coordonne Core Edo mural for a very large wall. However, as we hadn't moved yet, I wasn't sure of the exact measurements so I put the order on hold for several weeks. When I was finally re... See more
Company replied
Company details
Information provided by various external sources
beut is a curated lifestyle store for “life’s (beut.) iful things”. We offer the best quality, design led furniture & homeware from around the globe.
Contact info
United Kingdom
- beut.co.uk
3.9
Great
241 reviews
Replied to 12% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am thrilled with my wallpaper
I am thrilled with my wallpaper. Arrived quickly. Dixie in customer services was friendly and professional and always quick to respond to my emails.
June 26, 2024
Unprompted review
Reply from beut
Hi Miranda,
Happy Friday :) Thank you so much for leaving us a review. I will look forward to hopefully assisting you in the future.
All the best,
Dixie
Selection of beautiful products
Selection of beautiful products. Prompt delivery.
June 18, 2024
Unprompted review
Reply from beut
Hi Gillian
Thank you very much for your review.
We will hopefully look forward to hearing from you again in the near future :)
Kindest Regards
Dixie
Great Service, quality products.
Ordered some high quality bar stools at a price c15% below anywhere else I could find. They arrived in 2 days and Beut kept me updated throughout. Great service and product.
June 11, 2024
Unprompted review
Reply from beut
Morning David,
Thank you for leaving us your kind feedback.
If there is anything else we can help you with in the future, please do let me know.
Kindest Regards
Dixie
Awsome mural.
I saw the most beautiful wallpaper ever and miraculously my Husband agreed. I ordered it before I realised the company is from the other side of the world. This hasn't mattered at all as they communicate well and got it to us before we moved into our new home. They even added a bit more than measured. Very very happy.
June 14, 2024
Unprompted review
Reply from beut
Hi Elaine
Hope you are very well.
Thank you for your lovely review.
We are UK based, just based outside Wells, Somerset but do work with many European companies.
I am so pleased you love your new wallpaper. We would love to hear from you again soon.
Kindest Regards
Dixie
Great customer service great value for…
Great customer service great value for money. And above all else looks amazing!!!!
June 7, 2024
Unprompted review
Reply from beut
Hi Sarah,
We are so pleased you love your new mural - this really is such a stunning piece!
Please do let me know if there is anything else I can do to help in the future and I will be more than happy to assist.
Have a great weekend!
Dixie
This was my first purchase and I was…
This was my first purchase and I was happy with the competitive price for what I wanted, and the delivery was fast easy and smooth.
June 1, 2024
Unprompted review
Reply from beut
Morning Chloe,
Thank you for leaving us a kind review.
We really do hope you love your new stool.
Best wishes,
Dixie
I would buy from beut again
This was my first purchase from beut.
The website was easy to navigate. The products I wanted were a good price. I was able to complete my purchase online.
The items arrived very quickly and I am very happy with them.
May 20, 2024
Unprompted review
Reply from beut
Hi Kirsten
Thank you very much for your kind feedback.
Please do let us know if there is anything else we can do to help in the future.
Kindest
Dixie
Very good customer service
Very good customer service - Dixie was great, answered emailed questions promptly. I’m very pleased with my wallpaper purchase, arrived within 2 weeks of ordering. It is a made to measure mural and was fairly expensive, so I think it’s very good that beut will email prior to printing with a picture of how the mural will look with all the measurements and how many rolls etc. they won’t print until you respond that you are happy to proceed which is great.
June 2, 2024
Unprompted review
Reply from beut
Good morning Rhian,
Thank you for your kind words. It has been a pleasure helping you with your made to measure wallpaper. I really am pleased that you like it!
If there is anything else, we can do to help in the future, please do let me know.
Kindest
Dixie
Great service and very good prices
May 13, 2024
Unprompted review
Reply from beut
Hi Howard,
Thank you for your feedback. It does mean a lot as a small independent business.
Please do let us know if there is anything we can do to help in the future and we will be more than happy to assist you.
Kindest Regards
Dixie
Excellent service- I requested a sample…
Excellent service- I requested a sample & it came within 2 days. Lovely quality wallpaper which I will be ordering
May 10, 2024
Unprompted review
Reply from beut
Good morning Dawn,
Thank you for your kind feedback.
If there is anything that we can do in the future to help, please do let us know and we will be happy to assist.
Kindest Regards
Dixie
Very smooth transaction
Very smooth transaction. Competitively prices and quick postage. Received withon a few days so really happy.
May 1, 2024
Unprompted review
Reply from beut
Hi Hannah,
Hope you have had a great Bank Holiday!!
I am so pleased you are happy with your order.
Please do let us know if we can do anything to help in the future.
Look forward to hearing from you soon hopefully.
Kindest Regards
Dixie
The perfect product backed up with great service
Bought a handsome dressing table mirror which has arrived (super quickly!) and I love it. The perfect mid century modern aesthetic that I wanted. Customer service was great, I needed to get in touch as thought I’d ordered the wrong mirror in haste. Happy all round! Thanks :)
May 1, 2024
Unprompted review
Reply from beut
Good morning Faye,
Thank you for your very kind feedback. We are so pleased that you love your mirror!
If there is anything we can do to help in the future, please do let us know.
Kindest Regards
Dixie
Really happy with our wallpaper.
Really happy with our wallpaper and the service we received. We ordered a wallpaper mural, specifically sized for our wall. Stupidly, I put the measurements in wrong, but Dixie sent a mock up of the design before it went to print and my errors were rectified straight away. All queries were answered quickly, even at the weekend, and the order arrived perfectly and on time. Couldn’t be happier with our purchase.
February 1, 2024
Unprompted review
Reply from beut
Good morning,
Thank you for your kind feedback.
If there is anything we can do in the future for you, please do let us know!
Kindest Regards
Dixie
Excellent customer service with…
Excellent customer service with requested advice which was helpful and extremely speedy. Thank you. Highly recommend !
April 15, 2024
Unprompted review
Reply from beut
Hi Karen,
Thank you for your kind feedback. We are always happy to help in anyway that we can.
Please do let us know if there is anything else we can do in the future.
Kindest Regards
beut
Excellent customer service and really…
Excellent customer service and really fast delivery . Everything ordered came well packed and I’m a delighted customer .
April 4, 2024
Unprompted review
Reply from beut
Morning Loretta,
Thank you very much for your kind review. We are so pleased you are happy with our service.
Please do let us know if there is anything else that we can do.
Kindest Regards
beut
Absolutely perfect,very happy customer
We ordered a made to measure mural for a makeover of a unit it looks amazing, with over 1000 people in 24hrs agreed on the online post all asking about the paper.
It does take a while for the order as it was made to measure and this understandably takes time ,the customer service was excellent checking measurements and keeping in touch with lead times.
Best thing I've bought in a long time off to measure more walls now.
March 21, 2024
Unprompted review
Fantastic experience with Beut.co.uk
Fantastic experience with Beut.co.uk
High quality, designed and authentic products and fast delivery. Very happy customer
March 8, 2024
Unprompted review
Pleasant shopping with Beut.
I very much enjoyed my shopping experience with beut online. I purchased some pretty Ferm floral Christmas baubles on this occasion. They are good quality, and I would certainly recommend them to others. I must add that customer services were extremely helpful and swift to respond to my enquiries. Thanks very much Dixie and Team at Beut for that. It was much appreciated. My package arrived speedily. Just perfect!!
January 14, 2024
Unprompted review
Reply from beut
Good morning,
Thank you very much for your kind and positive feedback. It means a lot to us as a small family business.
We would love to see you again!!
Kindest Regards
beut
Avoid
Placed an order on the 30th January, stating delivery would be 1-2 working days. Called them today, Friday 2nd February, to ask about an update. She said the item has not been dispatched yet, and will be leaving today. It's now 5.30pm and she never got back to me and I have not yet received a tracking number. I'd avoid buying here and will see if possible to cancel my order and buy the item from a company who can actually deliver.
February 2, 2024
Unprompted review
Reply from beut
Hi Jacob,
Hope you are very well.
We appreciate your feedback. Looking back at our system, I can see that my colleague made a note to ensure that your order was loaded onto our collection as a priority on Friday. It was explained to you, that unfortunately our courier missed a collection, which did delay your parcel and that every effort would be made to ensure that this left that day, which it did!
I can see that this did happen on Friday and was upgraded to a weekend delivery (now delivered). Normally parcels get delivered the next working day from despatch.
Once again, we thank you for your feedback and as a small business we are looking at ways that we can efficiently update our customers when transportation issues do occur.
I do hope you love your new Cabinet!
Many thanks
beut
Great Customer Service
Great Customer Service
I made a mistake when ordering a birthday present online. Dixie from customer service was really helpful and put things straight immediately. And my daughter loved her nude salt'n'pepper set.
January 15, 2024
Unprompted review
Reply from beut
Good morning Sandra,
Thank you for your kind feedback, as a small family business it is much appreciated.
We are so glad your daughter loves her new Bottle Grinders.
We hope to work with you again soon. Please do let us know if you should require any assistance in the future and we are always happy to help!
All the best,
beut
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