Beyond Time Reviews 37

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I ordered one of the Omega Swatch ‘Mission to the Moon’ watches - took ages to arrive, the battery stopped working so I took it to be replaced and found out it’s a FAKE! Contacted them via email and g... See more

Rated 1 out of 5 stars

Order supposed to receive today but so far no updates at all since order confirmed. Website was down a long time ago but there are reviews being posted a day ago with 5 stars and claiming to receive... See more

Rated 4 out of 5 stars

I tried to email them a week after the purchase to find out when my watch will be despatched and the email kept on bouncing back.I finally got an email address from their website and emailed them 3 d... See more

Rated 1 out of 5 stars

Bought moonwatch Saturn £189 7 to10 days delivery heard nothing website down email returned order number 1192 send me a refund I can assure you lee you are scamming the wrong person .... Hi everyon... See more

Company details

  1. Watch Store

Written by the company

Watchshop


Contact info

2.0

Poor

TrustScore 2 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Beyond Time Has now responded

I tried to email them a week after the purchase to find out when my watch will be despatched and the email kept on bouncing back.I finally got an email address from their website and emailed them 3 days ago no response.
Since posting my review Lee of customer services has answered me and explained the process and hopefully I will get my order by the 13th July at the latest.I have altered the rating of the experience to 4 stars.

June 30, 2022
Rated 1 out of 5 stars

Took my money after id tried to cancel my order

Took my money, even though i emailed them within their 24hrs cancellation policy (as stated in their website), no response. No delivery of item purchased. Emailed again and email was ‘undeliverable’.
DO NOT BUY! SCAM SITE SELLING FAKES!

June 30, 2022
Unprompted review
Rated 1 out of 5 stars

Zero communications only contact since…

Zero communications only contact since placing order was to complete this review

June 28, 2022
Beyond Time logo

Reply from Beyond Time

This is very strange as NO NAME!! NO ORDER NUMBER !! and not RECEIVED ANY EMAILS !! very strange as you would have more details

Rated 5 out of 5 stars

Excellent service

Couldn’t be more pleased. Customer service is absolutely excellent. Lee went above and beyond to fulfil my order within a tight timeframe.
Item delivered before time and absolutely perfect.
Excellent value for money
Would highly recommend.

June 28, 2022
Beyond Time logo

Reply from Beyond Time

Thank you so much !! Its for customers like you that we strive too make an impression and glad its all worked out !!

Rated 1 out of 5 stars

Received a watch with faulty…

Received a watch with faulty Chronograph and the sales team have stopped replying to emails.

June 27, 2022
Unprompted review
Beyond Time logo

Reply from Beyond Time

Hello Craig very strange that you haven't received any emails regarding this as we have sent multiple regarding the issue however we are still waiting for your response on how you would like to proceed we have received nothing untill you leave a review strange that !!

Rated 1 out of 5 stars

Stay well away!

This company is a complete waste of time don't use, no communication, Unable to connect customer service, a complete scam.

June 23, 2022
Unprompted review
Beyond Time logo

Reply from Beyond Time

Thanks Michael much appreciated for your kind review 👍

Rated 4 out of 5 stars

Good customer service

Watch arrived when expected very happy with it. Communication with company dealt with quickly. Good service overall.

June 23, 2022
Unprompted review
Beyond Time logo

Reply from Beyond Time

Thanks Linda for your kind review 👍

Rated 5 out of 5 stars

Peerlesss Customer Service

What can I say, despite there being a little issue, which was delt with promptly. The customer service was second to none, peerless. Kept me up to date, went above and beyond anything I could have hoped for. I will buy from again
Whatever your view on replica watches… and it is made clear on the site they are. The watch that I got was every bit as good as watches I have paid a thousand plus for.
The Swiss used to copy other people designs many years back, and the mark up they put on the watches they produce, well no wonder they can afford to sponsor the events they do, its all about perceived value

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant company the owner is a great…

Brilliant company the owner is a great bloke gives you all the time of day even when your being indecisive still shows you all the watches and goes above and beyond to help people that are genuine customers well done highly recommended

June 15, 2022
Unprompted review
Rated 1 out of 5 stars

Appears watches are fakes!

Ordered one of the hard to find Mission Watches omega X Swatch colab. There was an advert of Facebook marketplace which led me to what appears to be a good website. After placing my order I looked up this company where a Facebook Group specifies this is for fake watches! The website states that they offer a 1 yr manufacturers warranty. This can’t be right? I see other brands on their website selling for a fraction of the true retail price. There is no phone number to call and only an email address. I emailed to cancel but so far no reply.

June 6, 2022
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