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Beyond Finance Reviews 20,788

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 9,801 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their kindness, respect, and helpfulness, noting their knowledge and professional demeanor. Many people highlight the exceptional customer service, appreciating the timely responses and the clear, precise explanations provided. The overall service is often described as excellent, with consumers finding the process easy to navigate and feeling supported throughout their financial journey. However, some customers expressed dissatisfaction with the payment process, mentioning issues with increasing payment amounts or unexpected fees. A few people also felt that the company did not provide straightforward answers or experienced unexpected issues with their account status.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness, knowledge,... See more

Service

Consumers find service to be positive, highlighting the ease of working with the company and the helpfulness... See more

Payment

People report ambiguous experiences with payment. Many customers appreciate the affordable and manageable... See more

User experience

Customers consistently note positive experiences with user experience, highlighting ease of use and stress... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stop waiting and call them! Beyond Finance made managing my debt so simple. I went from being overwhelmed to having one low monthly payment and a clear roadmap out of debt. The counselor was amazing a... See more

Rated 5 out of 5 stars

Selena was absolutely amazing. I felt heard and felt like everything is going to work out even when I felt so embarrassed if how I got into the predicament I am in. I never felt judged and I felt sh... See more

Rated 5 out of 5 stars

This company is so easy to work with. I truly appreciate their guidance and helpful tips. Their staff is wonderful. Super friendly and knowledgeable.

Rated 5 out of 5 stars

Are always there to answer questions. Offers come in quickly and there is no pressure to pay more than scheduled because they know if you could, you would


Company details

  1. Debt Relief Service
  2. Financial Consultant

About Beyond Finance

Written by the company

Beyond Finance Beyond Finance logo

Beyond Finance is a next-generation financial services company, and we’ve designed a better way to help you get out of debt.

Our mission is to provide personalized financial solutions and one-on-one support that will pave the path to financial freedom for our clients. Our expert team uses its extensive debt relief experience to help individuals throughout the country put their debts behind them once and for all. Get your free consultation with a Consolidation Specialist today.


GET YOUR FREE QUOTE


Learn more about our company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
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1-star

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Rated 1 out of 5 stars

Turn and run if you’re thinking about…

Turn and run if you’re thinking about going with them! If you have less than $5000 in debt, this might be the place for you but if it’s over that, don’t do it they see you desperate for a solution and then they break you over the coals! I entered the program with $44,000 in debt and they told me they’d get it down to $22,000 and their fee would be 12,000. That means I would still come out better off than what I was and not have to pay the whole $44,000. Well, they they didn’t speak to my creditors and I was sued by all but three creditors. When I spoke to them, they said they couldn’t help the fact that my creditors were aggressive. That’s funny. I’d be aggressive too if it took two years for you to make any contact with me. They’ll tell you your payment won’t go up, not true! When I entered the program, I was struggling because I was paying $1000 a month in credit card bills. Well, today I pay almost $1000 a month to them for those credit card bills. You are perfectly capable of taking care of this yourself. Contact your creditors and tell them that you want to work with them stay away from beyond finance! I wouldn’t recommend them to my worst enemy.

April 28, 2026
Unprompted review
Beyond Finance logo

Reply from Beyond Finance

Hello Karie,

We are sorry to hear about your experience with your program. Our aim is to always present our clients with a personalized plan to help lower monthly payments. Our team strives to provide a stress-free journey to financial freedom, but we regret that we fell short in your case.

Please know that our team provides any recommendations to offer you every possible advantage in your program, based on successful outcomes we've observed.

We encourage you to reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186 so we can better address your concerns.
— Beyond Finance

Rated 4 out of 5 stars

This is a very good company to do…

This is a very good company to do business with. Very well organized and easy to deal with.

April 27, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi John,
Thank you for your kind words! We're pleased to hear you found our team at Beyond Finance organized and easy to work with. Your experience is important to us!
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

Yall are amazing!!!

April 27, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Joseph,
We're grateful for your kind words! It's wonderful to know that our team's efforts have made a positive impact on your experience with Beyond Finance. Thank you for recognizing our commitment to helping clients on their journey to financial freedom.
— The Client Success Team at Beyond Finance

Rated 4 out of 5 stars

So far so good

April 27, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Theresa,
We're pleased to hear that your experience with us has been positive so far! Our team at Beyond Finance is dedicated to supporting you on your journey to financial freedom.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

Beyond has been extremely wonderful to…

Beyond has been extremely wonderful to work with , right from the beginning! If you’ve been thinking of having them help , don’t keep thinking , DO it ! They are trustworthy and exceptional at what they do !

April 27, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Becky,
We’re delighted to hear about your positive experience with our team! Your trust in us means a lot, and we’re here to support you every step of the way.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

Although it’s early in my process

Although it’s early in my process, they got the calls to stop. Process was very easy to set up.

April 28, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Robert,
We're excited to hear that your experience has been smooth so far and that our team has helped you with those calls. Thank you for sharing your positive feedback!
— The Client Success Team at Beyond Finance

Rated 3 out of 5 stars
Beyond Finance logo

Reply from Beyond Finance

Hi Lisa,
Thank you for sharing your thoughts. We understand that managing payments can be challenging, and our goal is to support you in finding a plan that works for your financial situation.
We would appreciate the opportunity to improve your experience with us. One of our senior team members will contact you to address your concerns.
— Beyond Finance

Rated 5 out of 5 stars

Very helpful

April 21, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Margaret,
We’re delighted to hear that you found our team helpful! Your positive experience is what we strive for at Beyond Finance.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

Have been great.

November 20, 2025
Beyond Finance logo

Reply from Beyond Finance

Hi Debbie,
We’re excited to hear that you’ve had a positive experience with us! Your satisfaction is truly important to us. Thank you for your kind words!
— Beyond Finance

Rated 5 out of 5 stars

Such a great experience and I'm super…

Such a great experience and I'm super happy with this company. It's a relief to get my debit paid off at a manageable pace and cost. It's been real easy to stay on top of everything. Thanks

April 27, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Robert,
We're delighted to hear about your positive experience with us! It's wonderful to know that you feel relieved and in control of your financial journey. Thank you for your kind words!
— The Client Success Team at Beyond Finance

Rated 3 out of 5 stars

No comment

No comment , maybe later.

April 26, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi there,
At Beyond Finance, client experience is our top priority at all stages of your time with us and we would love to know how your experience was with us during enrollment. We hope that once we are able to meet your expectations, we can earn a 5-star review from you in the future.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

We are still in process

We are still in process, but three out of nine companies have agreed to a settlement for almost 50% less that what they were billing me for because of Beyond Finance effective negotiating.

April 26, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Patricia,
We're excited to hear about the positive developments in your experience with us! It's great to know that our team's efforts are making a significant impact on your life. Thank you for sharing your journey with Beyond Finance!
— The Client Success Team at Beyond Finance

Rated 4 out of 5 stars

Beyond finance is doing a good job with…

Beyond finance is doing a good job with degotating and getting payments reduced.

April 27, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Lakisa,
We're pleased to hear that you're experiencing positive outcomes with your program. Our team at Beyond Finance is dedicated to helping you achieve your financial goals.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

Nice to see progress

April 27, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Robert,
We're excited to hear you're seeing progress! Our team at Beyond Finance is dedicated to helping you on your journey to financial freedom.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

So far I have nothing to complain all I…

So far I have nothing to complain all I can say is to keep excel in doing good works

April 27, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Edna,
We’re pleased to hear that your experience has been positive so far! Our team at Beyond Finance is dedicated to providing exceptional service, and your feedback motivates us to keep striving for excellence.
— The Client Success Team at Beyond Finance

Rated 2 out of 5 stars

The offer are no where near as low as…

The offer are no where near as low as they quoted.

April 27, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Becky,
We want to clarify that our team of professionals is dedicated to securing the best possible outcomes for our clients. It’s important to us that you feel confident in your financial journey.
Let's discuss how we can improve your experience. One of our senior team members will contact you to address your concerns.
— Beyond Finance

Rated 5 out of 5 stars

I am very please with the way my…

I am very please with the way my accounts have been handle. i am happy with the process to help me get out of debt,

April 25, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Leo,
We're grateful to hear that you're pleased with your experience. Our team at Beyond Finance is dedicated to helping clients achieve financial freedom, and it’s wonderful to know that the process is working well for you.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

We are very satisfied with the staff…

We are very satisfied with the staff and everyone we have spoken with they were also helpful to us in taking care of our problems.

April 26, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Jerry,
We're delighted to hear that you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words about our assistance.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

they are working with my bills and one has been taken care of.

solution.
I.ve been in the hospital to have Magar surgery two weeks and still have staples in and I don't have the time too do thhhis,

April 23, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Nanette,
We’re grateful for your feedback and understand that navigating your program can be challenging, especially during difficult times. Our team is here to assist you every step of the way.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

Both advisers were very reassuring and…

Both advisers were very reassuring and thorough. I am cautiously optimistic that this debt will be resolved soon.

April 23, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi there,
We're so glad to hear that you found our team members reassuring and thorough. Your optimism about your journey to financial freedom is inspiring, and we’re here to support you every step of the way!
— The Client Success Team at Beyond Finance

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