Beyond Hype Reviews 

700
•
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I originally had an issue receiving the shoes I ordered but they gave a refund upon request. And offered to send a coupon for my next order and to send me a sticker pack. They are a pretty good compan... See more

Rated 3 out of 5 stars

Bought a bracelet 27/7/2024, didnt passed the confirmed email, with a 15 euros shipping i think that is disrespectful. Yesterday sent an email to the support and didnt get a response. Till new info, i... See more

Rated 3 out of 5 stars

Update on my last review, I gave them a 1star because I didn’t hear from them when I contacted them, I replied to the email I was send and got a very quick response. But still if you have a contact us... See more

Rated 5 out of 5 stars

Update** the company got in touch with me and apologized for the errors and fixed everything. They even assisted when the post office made an error and shipped our package to the wrong post office. I... See more

Company details

  1. Streetwear Store
  2. also in
  3. Clothing Store

Information provided by various external sources

Beyond Hype, established in 2013, is an online retailer that specializes in stocking premier streetwear goods from reputable brands around the world. Customer satisfaction is our top priority and we strive to achieve this through fast shipping and excellent service. We know you have an endless amount of choices when it comes to shopping online and we are committed to gaining and keeping your trust.


Contact info

3.9

Great

TrustScore 4 out of 5

700 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(700)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Damaged

The backpack I ordered wasn’t protected at all it came in a thin white bag which resulted in a rip and long brown streak across the front of my backpack. DO NOT ORDER FROM THIS SITE!

August 5, 2021
Beyond Hype logo

Reply from Beyond Hype

Hello Alex,

We are very sorry to see your review. Customer satisfaction is our top priority and we would be happy to resolve any issues with your order. Please email us at support@beyondhype.com so we can get this taken care of for you.

Thank you.

Rated 5 out of 5 stars

A little late on responses but okay.

Takes security measures seriously and treats customers very nice :) Haven’t gotten my bag yet but I just reordered.

August 5, 2021
Unprompted review
Beyond Hype logo

Reply from Beyond Hype

Hello Drew,

We are sorry to see your review. We take security very seriously for all of our customers as unfortunately fraudulent charges do occur with online stores as well. We use Signifyd for our security software to ensure legitimacy of all orders placed. Please see our emailed reply and we can then process or refund your order accordingly.

Thank you for your patience, trust, and support.

Rated 5 out of 5 stars

Responsible store

I had to wait quite a long time for the parcel to arrive in Russia, but in the end I received it and I am very happy! I ordered a Sprayground backpack of very good quality, fully corresponds to the photo and description. I thank the Beyond Hype team for their feedback during the delivery of the order. I recommend buying from them even if you are on the other side of the ocean!:)

July 18, 2021
Unprompted review
Rated 5 out of 5 stars

Loved buying from Beyond Hype

Loved buying from Beyond Hype. Easy purchasing process, and easy to track my package. Was shipped within promise date. Well packed and safe. I love my sunglasses!

April 21, 2021
Rated 4 out of 5 stars

The overall experience was good

The overall experience was good. It was easy to order I used Apple Pay and they sent me the order confirmation and the details details they even sent me an individual email saying thank you for the purchase, but on the website I checked my account and I had nothing under my recent orders and that left me wondering whether my order made it through or not

April 4, 2021
Rated 5 out of 5 stars

A complete disappointment

Update** the company got in touch with me and apologized for the errors and fixed everything. They even assisted when the post office made an error and shipped our package to the wrong post office. I was very happy with their response to our situation and would definitely consider shopping there again.

April 4, 2021

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