I ordered the hair serum and when I received the product it expired last year. I attempted to email customer service twice with no response back. Stand behind your product and don’t mail out expire... See more
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See what reviewers are saying
I had been previously provided with a sample of the hair serum and loved it so I decided to purchase a bottle of it. I have given 3 stars because, while I love the product itself, the container was r... See more
Love my new titanium straightener. It has great features including the lighted digital settings, auto shut-off, and easily glides through my hair for a soft and silky feel. Great customer service, a... See more
I purchased my halo in April. I was told it could last to up to a year! I have taken really good care of it. I used all the proper tools and shampoo and conditioner that was sold to me with it. It is... See more
Company details
Written by the company
SHE, along with Beyond the Beauty have established ourselves over the last decade as the leaders in providing 100% human hair extensions, hair pieces, wigs and tools.
Contact info
13012 Saticoy St. Unit #4, 91605, Los Angeles, United States
- 818-764-9900
- contact@beyondthebeauty.com
- beyondthebeauty.com
Hasn’t replied to negative reviews
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I was sent the wrong product. SCAM!!!
I was sent the wrong product. Email site and it been a week and they still haven’t responded. I think this web site is a scam.
Great product but faulty bottle
I had been previously provided with a sample of the hair serum and loved it so I decided to purchase a bottle of it. I have given 3 stars because, while I love the product itself, the container was received defective. The plastic cap that protects the press down nozzle is sealed together and doesn't come off so I can't use the press down nozzle at all. The whole top part of the bottle (plastic cap and nozzle part) just keeps spinning on the bottle and the serum had leaked during shipping which was disappointing. It's a lot of money to spend to not be able to use the bottle as it is intended.
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