I loved the exprience, but at this time decided to record my own audio for personal touch. Was charges for the second month. Write. They painlessly returned the charge. I will be back when I am ready... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is a fantastic little company to buy photobooks from. Run by an absolute gentleman called Neil, the books are well priced and sent with a lot of love and care. It’s always nice to give money to b... See more
Beyond Words is my 'go to' book shop. Most books including new releases tend to be slightly cheaper than all the other large book shops. There has always been an open and personal line of communicatio... See more
Company replied
This shop is one of my favourites Excelent service, with prompt, clear and friendly response to all the inquiries I made. The books I ordered were very carefully packaged, this avoided the bent cov... See more
Company details
Written by the company
Specialist Online Seller of Photographic Books: New, Signed, Limited Edition, Rare & Out-of-print
Contact info
Unit 3 Prora Steading, EH39 5LN, North Berwick, United Kingdom
- 01620675050
- info@beyondwords.co.uk
- beyondwords.co.uk
4.9
Excellent
161 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the personalised service from Neil…
Love the personalised service from Neil I buy all my photo books for him - so important to support independent retailers who know what they are doing.
October 25, 2023
Reply from Beyond Words
That's lovely, Graham. Thank you very much! Neil
I have for some years now enjoyed what…
I have for some years now enjoyed what I can only call a strong personal relationship with the company!
October 17, 2023
Reply from Beyond Words
Thanks, Moshe. You have been a loyal (and patient!) customer. Neil
Always an excellent personal service…
Always an excellent personal service from Beyond Words.
October 11, 2023
Reply from Beyond Words
Peter, nice to hear, thanks, Neil
Received on time in good condition.
October 9, 2023
Reply from Beyond Words
Malcolm, thanks, much appreciated, Neil
They Love Books!
A proper personal service from a company that absolutely loves books.
September 11, 2023
Reply from Beyond Words
Tim, you're too kind! Thanks, Neil
Very helpful and prompt
September 7, 2023
Reply from Beyond Words
Paul, that's very kind of you, thanks, Neil
Great customer service
Great customer service and communications from Neil. The description of the book and the very slight damage to the cover was accurate and I was very happy with my purchase
September 6, 2023
Reply from Beyond Words
Thanks, Alistair, much appreciated
Brilliant
The book that I ordered was delayed due to the publisher, Beyond Words proactively communicated what was happening and when to expect the book which was brilliant. This is the fourth place I’ve tried to order the same book, with my order always being cancelled - so thank you Beyond Words!
August 29, 2023
Reply from Beyond Words
Thanks very much, Sarah
Reply from Beyond Words
Chris, thanks very much for your positive review. Neil
Excellent specialist service
Great selection of carefully-chosen photographic books from a knowledgable company who often acquire rarities, signed copies and difficult to obtain books. Yes, certain other (yes ,them...) online companies can be cheaper, but I’d rather support a smaller, specialist outfit. You can get in touch with the owner and get a personal response.
August 14, 2023
Reply from Beyond Words
Thanks, Bill. That's the loveliest review ever! Neil
Reply from Beyond Words
Thanks very much for your kind review, Encarnacion. Happy we were able to supply you with the two Fan Ho titles. Neil
Reply from Beyond Words
Thanks very much, Adrian
An experienced and professional…
An experienced and professional bookseller who knows his stock and his clients, always goes above and beyond to help out.
July 25, 2023
Reply from Beyond Words
Aled, that's a very kind review. Thank you. Neil
I was looking for some particular books…
I was looking for some particular books and they had them . I knew they were being sold as not 100% perfect . However I received and I couldn’t find anything wrong with them . Needless to say I was very happy to receive them and the added benefit was they looked perfect to me
July 8, 2023
Reply from Beyond Words
Hi Paul, thanks very much for your lovely review. Yes, I think we got lucky with those 'damaged' Fan Ho books! Neil
Brilliant online selection and speed of…
Brilliant online selection and speed of delivery. Highly recommended!
July 5, 2023
Reply from Beyond Words
Thanks, Tim, much appreciated, Neil
One of the best
This is one of the UK's top photobook sites. The seller has a great selection of books and is very helpful arranging their purchase and delivery.
June 22, 2023
Reply from Beyond Words
Simon, much appreciated! Neil
Great service
Great service. Good personal communication. Well packaged. Timely delivery. Highly recommended.
June 18, 2023
Reply from Beyond Words
Stephen, very kind, much appreciated, Neil
Reply from Beyond Words
Nadia, Wow, thank you! Neil
A friendly first class experience…
A friendly first class experience dealing with Beyond Words.
May 19, 2023
Reply from Beyond Words
That's very kind, Stuart. Thanks very much, Neil
Reply from Beyond Words
Thomas, your positive review is much appreciated. Thanks, Neil
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.