Bezali Watches Reviews 193

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, often describing them as beautiful, elegant, and exceeding expectations. Many also appreciate the fast delivery service, with items arriving quickly and in good condition. However, some people were dissatisfied with the product and delivery service. Several customers reported receiving damaged or defective watches, or even cases where the expected item was not received. There were also instances where items were lost in transit or delivered to the wrong address, leading to frustration and concerns about the shipping methods used.

What people talk about most

Product

Consumers find product experiences to be ambiguous. While many reviewers received their items in great... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise fast shipping, with... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the condition of their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Watch arrived damaged....plate in back of watch dented. Happened before it was even packaged and sent to me. Requesting a replacement.

Rated 5 out of 5 stars

Everything went extremely well. The watch arrived quickly, and looked exactly like the advertised picture.

Rated 5 out of 5 stars

Got my watch super-fast, Just as advertised , love it. Will definitely purchase again from Bezali.


Company details

  1. Watch Store

Written by the company

Bezali.com offers watches from the world's finest and most respected brands. Tag Heuer, Omega, Baume & Mercier, Tissot, Michael Kors and many more. Bezali.com sells only 100% authentic, brand new merchandise. Fast free domestic shipping. We offer a 30-...


Contact info

3.2

Average

TrustScore 3 out of 5

193 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not recommend these watches

I bought 2 (not one)brand new automatic Swiss watches from them. Both happened to be deficient, one running too slow and the other is too fast and outside of the COSC standard. Both watches were significantly discounted, most likely because Bezali knew about these deficiencies, and which was not disclosed on their website. I returned the watches, incurred above $300 for shipping, insurance, and credit card interest fees. It takes a month for a refund from them because they use a so called Shopify for payment processing. Nothing was disclosed on their website about refund delay. I don't recommend them.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Product & service

Product (watch) was much larger than displayed or described online, also slow response from customer service as to how to process returns. Company should provide returns label or instructions with packing slip or response timely to inquires.

November 17, 2025
Rated 5 out of 5 stars

Perfect

Perfect! Received my watch within 2 days of ordering, and the watch was perfect, as described, in its original box with papers. I would definitely order again. Thank you!

November 10, 2025
Rated 4 out of 5 stars

Good customer service, authentic products, quick shipping

At the time I found the product I was looking for, I was unsure about this website because I had never heard of it before. However, I took the chance and ordered an eyeshadow palette. This company shipped very fast and I received it within a week. The only reason I give four stars is because this fragile item was packed in only an envelope, and was partially broken when I received it. *I reached out to their customer service and they instantly replied. Within a few days, we had a fair resolution. They are a good company to buy from, I just hope that they pack eyeshadow palettes, maybe in some bubble wrap, in the future.

March 10, 2025

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