BFA Business Capital Reviews 107

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

**"My experience with BFA Capital on the SBA loan process was extremely frustrating. After five months of continuous paperwork, delays, and excuses, I had nothing to show for it. Communication was poo... See more

Rated 5 out of 5 stars

Our company used BFA to secure rounds 1 & 2 of PPP funding as well as an EIDL loan with the SBA. BFA truly helped our business stay afloat during difficult times. We worked with Krystal who was incred... See more

Company replied

Rated 5 out of 5 stars

I wanted to thank David for being there and assisting in my small business application process. Since day 1 he has been kind, understanding, and above all, made all the right decisions in advising me... See more

Company replied

Company details

  1. Business to Business Service

Written by the company

Growing a business is challenging. Getting growth capital for your business should not stand in your way. With dozens of loan products; including SBA Loans, Invoice Factoring, Lines of Credit and more, we are here to help you build your business so that it can flourish and ascend to new heights.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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Rated 1 out of 5 stars

Unprofessional. Would give zero stars.

Unprofessional. Run. Learn from my experience. Find a more reputable company that really cares about helping you and will do their jobs to help your business. I have been falsely mislead. Mr. Nick Said, Business Relationship Manager, told me my company is approved for an SBA loan and that things will take 4-6 weeks to close. Now it is 3-4 months later. He does not respond to emails or phone calls. He sat on my file. In the meantime, my credit score went from excellent over 700 to fair in the 650s, while my business is already struggling which is why I came to them for help in the first place. Now all of a sudden, I am are no longer approved because my change in credit score. Cowardly, he rejects phone calls and has not responded to emails. He told me this by text message that I am no longer approved any longer and their “sorry”.

September 18, 2024
Unprompted review
BFA Business Capital logo

Reply from BFA Business Capital

Hi Debbie, thank you for taking the time to speak with our Director regarding your review. We appreciate your feedback. We worked diligently on your file throughout the process however we were unable to overcome the drop in your credit score. Given the above, we certainly should have taken the time to speak with you over the phone to deliver the news of your decline.

To keep in mind for the future - a Borrower must maintain their strong credit score throughout the underwriting process when obtaining an SBA Loan. A significant drop in a Borrower's business or personal credit score could affect the loan approval - even after the initial underwriting has been completed.

We've since added this information to our Borrower communication process to ensure that this does not happen with other clients and we hope to be able help your business in the future.

Rated 5 out of 5 stars

Fantastic Customer Service

Ray and Joe are responsive. They listen to your needs and fine the best fit for your business. They are a pleasure to work with and I rely on them to help me when needed.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

David and his group got me funded quickly and effortlessly and so quick to call back and keep me posted on the loan. If you want great customer service and quick turnaround for some quick capital I would highly recommend them.

June 9, 2023
Unprompted review
Rated 4 out of 5 stars

Finally

Finally, they did come through and have delivered on the service they promised as I was worried and stressed that I was scammed. They did explain some computer issues and the government regulations including IRS delays caused problems which they could not control. I am convinced that it was true.
Hoping they will come through with the rest of the deal. I would do business with them again

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

This company is very helpful in getting…

This company is very helpful in getting you the money you need. They are very nice and help you every step of the way until funds are approved. They stay in contact with you almost everyday helping you get or find the information needed to get approved. I highly recommend this company.

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

Overall a good experience.

I have, in the past, obtained business loans and I know what to expect. This process was as expected. They were patient, easy to work with and kept in touch with me throughout the process. My loan was also approved very quickly. Overall a good experience in getting my business loan.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

BFA and nick are great

I worked with Nick and his team at BFA and they provided great service and helped me get additional funding for my business. They were transparent, easy to work with, understanding of my time, and most of all got it done.

November 16, 2022
Unprompted review
Rated 1 out of 5 stars

I worked with Nick with my ERC refund…

I worked with Nick with my ERC refund and it was the absolute worst experience ever. He told me what I needed to hear to secure my business and I was told they would not take funds out of my account before the funds hit. BFA did the complete opposite and pulled the funds out and left my company in a bind. I called and they admitted they told me they wouldn’t and would return the funds immediately. They have made multiple promises they would correct it and keep telling me a different story. I spoke with Nicks supervisor prior to closing the deal with them and he assured me the same thing. They are now ignoring my calls, I have not received a refund and have told me multiple lies. I HIGHLY suggest not doing business with BFA and will advise as many companies that I can to be careful when using this company because they do not do what they promise they will do. Nick admitted to me
On the phone I was correct that they told me what they did and that they just can’t help me. Every time I call I get the run around and now instead of a call they won’t answer but send a text and say that accounting in reviewing everything. DO NOT use this company or Nick if you want to be delivered what you are promised.

Worst experience I have ever had working with a company.

This will not let me comment on your comment below so added to this. What you said is not true at all. I spoke with him on the phone multiple times and his supervisor and was informed I had nothing to worry about that Nick would call me prior to this happening and here we are a month and half later and it has still not been
Returned, you guys still ignore my calls , text and emails and we are being forced to take legal action at this point. Also, you keep telling me stuff about IRS and when I called them I got an entire different story and you guys failed to even submit all the proper paperwork to the IRS which is holding all my funds up even more.

We have also discovered others now you have done the same thing to. Very poor business practices you have and you are aware of what you have done but yet continue to not be honest with me and mislead me. I hope anyone Looking to use you guys Read this and choose a different company.

January 27, 2023
Unprompted review
BFA Business Capital logo

Reply from BFA Business Capital

Hi Jeremy, thanks for your review. We are sorry to hear about your experience. We looked up your information and found that indeed, we are working together to secure the ERC Credit for your business. However, we would like to note that our representative was in touch with you regarding the scheduled debit from your account. We sent written email notice - in advance - confirming the date, amount and bank account number to be debited from. We also called you to make sure that you understood that funds were expected to be drawn. Our representative has continued to stay in touch with you regarding the situation to ensure that we are delivering on our service as agreed. We kindly ask that you reconsider your review as we continue striving to provide the best service for you. You can reach out to us at sales@bfa.business with any additional questions. Thanks, the BFA Team

Rated 5 out of 5 stars

I Worked with Nick on my ERC refund and…

I Worked with Nick on my ERC refund and what a amazing experience it was He was in constant contact with me the process was smooth and kept in touch with me during the time it was processing with the IRS and made sure that I received my refund - Will definitely continue doing business with Nick on all my future business loans and whatever programs come up I can honestly say he had my businesses best interest at heart.

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

I was skeptical of working with the…

I was skeptical of working with the company. I was not sure they were a legitimate company because I never heard of them. I had the opportunity to work with Nick Said. He is the real deal and so is this company. Nick was professionl yet patient and understanding. He listened to me although I had doubt. He continued to assure me that everything would be alright. And so it was
. You can trust BFA and you can most definitely trust Nick Said. Forever greatful. Dr. Karen Allen

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

David from BFA was awesome to work with…

David from BFA was awesome to work with on our SBA loan. We had been trying to get the paperwork fixed since October of 2021. He was persistent and followed up with the SBA every week to ensure that the paperwork was approved.

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Trustworthy Company

This company is one of the best companies I have worked with. David was so on top of things, polite, professional, and got the loan I needed approved! I highly recommend working with them.

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Loan program

We recently applied for business loan under SBA program. It was very comfortable to speak with advisers - they really care about customers-

May 3, 2022
Unprompted review
Rated 5 out of 5 stars

Jennifer is AMAZING

Jennifer is AMAZING! Highly recommend BFA - ask for Jennifer! Very professional, prompt, knowledgeable and gets results! I have turned down many other financial institutions so that I can work with BFA for all 3 of my businesses as they deliver on products and service.

March 2, 2022
Unprompted review

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