BFL Heating Solutions  Reviews 97

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and helpfulness, noting their excellent communication and detailed explanations. People frequently highlight the high quality of service, emphasizing the thoroughness and efficiency of the work performed, from installations to routine servicing. Consumers also appreciate the tidy work practices and the commitment to completing jobs to a high standard. Reviewers are particularly impressed with the promptness and reliability of the service, with many mentioning that appointments are kept on time. The advice and recommendations provided are highly valued, and many customers express complete satisfaction with the outcomes, especially regarding new boiler installations and heating system functionality.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism and expertise.... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency, thoroughness,... See more

Based on these reviews

Rated 5 out of 5 stars

We came to know Brett through the corgi service and maintenance scheme on too much of an ad hoc basis due to their processes, more impressed with Brett than other peers, his approach and valued advi... See more

Company replied

Rated 5 out of 5 stars

We were guided through the process of agreeing a specification for our new boiler then having it fitted with Brett giving a full explanation of each and every piece of advice. He accommodated each o... See more

Company replied

Rated 5 out of 5 stars

Brett arrived on time as agreed and is always very polite and professional. Serviced my Baxi boiler and my gas fire at the same time. Very thorough in his work and professional. Very tidy and always c... See more

Company replied

Rated 5 out of 5 stars

Impressed with the commitment to see the job through to the end. Very good clearing away the mess and consistently kept the indoor shoes over boots. Tidy and talkative. Explained the workings of the b... See more

Company replied


4.9

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

Brett is fantastic

Brett is fantastic. Always does an exemplary job. Makes sure everything is done properly and doesn’t cut corners. We wouldn’t go anywhere else

March 5, 2026
Unprompted review
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Brett is a first class engineer

We came to know Brett through the corgi service and maintenance scheme on too much of an ad hoc basis due to their processes, more impressed with Brett than other peers, his approach and valued advice.
We now engage with Brett Brett directly, he is prompt, does a great job, really good engineer whose diagnosis and remedial solutions are first class,
Really pleased with his advice and recommendations and service over the intervening years which we trust.

March 17, 2026
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Heating and Radiator Service

Wow...what can't I say-passionate-Maticulous-Cleanleness-going the extra mile with issues that wasn't quoted for-If you need a heating/plumbing/boiler service-Brett is ya man-Very competitive and sorted my new rad and pipework to a very high standard if I could give 6 stars i would have-Great job pal

March 13, 2026
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Very happy with service provided

Very happy with service provided, arrived on time and kept everything tidy, would highly recommend!

March 3, 2026
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

1st class service provided.

Great service and heating working full capacity.

February 27, 2026
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent, Brett explained what was needed to make our fire safe. Fire looks and performs like new. Would definitely recommend.

February 5, 2026
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Brett has been fantastic from start to finish, having had two other companies out to identify a leak in the system, they couldn't confidently say it was the boiler. One conversation with Brett, provided a simple process we could do to confirm it was definitely boiler, he then provided a great service to quote and install a new boiler, with no mess and did a really thorough job, will definitely recommend!

January 29, 2026
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Great service

Great service. Came out quickly when we needed and sorted issue promptly. Great customer service.

January 17, 2026
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Gas boiler service

Prompt arrival . Brett knowledgeable and informative.
Advice given and procedures explained .

January 8, 2026
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Honest and reliable

December 13, 2025
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

All good

All good, totally hassle free experience 👍🏻

December 10, 2025
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Great new boiler, excellent service

We were guided through the process of agreeing a specification for our new boiler then having it fitted with Brett giving a full explanation of each and every piece of advice. He accommodated each of our own requirements and we are (ten days later) fully satisfied with how our heating and its controls are now working.

Great job!

December 5, 2025
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Thoroughly Trustworthy…

Honest and straightforward response to problem. Thoroughly Trustworthy

December 12, 2025
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

New Boiler Installation

New Boiler Installation went to plan - completed within 1 day. Excellent job, high quality work, attention to detail. Everything clean and tidy - thank you Brett.

November 21, 2025
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Excellent service

November 3, 2025
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Would 100% recommend…

Would 100% recommend…. And I have done. Brett is always on time, friendly and professional. He always keeps my updated on time scales and informs me on any issues and advised work to be done. I fully trust Brett and he carries out the work to a high standard.

October 28, 2025
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

Rated 5 out of 5 stars

Good job

Arrived on time and did a thorough service on my boiler… would highly recommend

November 4, 2025
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Reply from BFL Heating Solutions

Thanks for taking the time to leave a review, it’s appreciated. Glad your happy with the service.

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