BGA.DK Reviews 5,513

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

Only one complaint, but it was serious. Whoever packed did not wrap paper around the frame and then put it in the box. Instead they just put the wrapping paper in the box and then PUT THE FRAME ON TO... See more

Company replied

Rated 4 out of 5 stars

Overall really nice experience, quick delivery once shipped and the frame came really well packed. The reason for giving 4 stars instead of 5 is because the website was a bit confusing to get to wher... See more

Company replied

Rated 5 out of 5 stars

Large choice of standard formats and ability to place custom made orders at a good price. Order placement went smooth and delivery was quick and efficient. Will certainly order from them again next ti... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, good quality on the product I got. I didn't have any issues or wanted to make a return, so I don't know how it's their costumer service or how easy it is to return something if need to.... See more

Company details

  1. Home Improvement Store
  2. Home Goods Store

Information provided by various external sources

Danmarks største sortiment med rammer


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

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Rated 4 out of 5 stars

God service

May 10, 2024
BGA.DK logo

Reply from BGA.DK

Hej Jeanette,

Tusind tak for dine flotte ord.
Vi er glade for at du har oplevet god service og byder dig varmt velkommen tilbage i fremtiden.

Hav en dejlig dag.

Rated 4 out of 5 stars

I like that the delivery is fast and…

I like that the delivery is fast and that I can get any size of frames I want.

May 8, 2024
BGA.DK logo

Reply from BGA.DK

Hello Rahel,

Thank you for the great review.
We are very happy to hear that you have been happy with our delivery service and the products.

Welcome back in the future!

Rated 5 out of 5 stars

Great

A very good service and would order from them again

April 29, 2024
BGA.DK logo

Reply from BGA.DK

Hello Ian,

Thank you very much for taking the time to make a review.
We are happy to hear that you had a good experience shopping with us.

Welcome back in the future!

Rated 5 out of 5 stars

Super service og hurtig levering

Super service og hurtig levering. God kvalitet

April 26, 2024
BGA.DK logo

Reply from BGA.DK

Hej Mai,

Mange tak for de flotte ord, dem sætter vi stor pris på!
Vi er glade for at du har været tilfreds med din handel.

Varmt velkommen tilbage hos BGA.dk i fremtiden!

Rated 2 out of 5 stars

Spam omkring opfordring til at anmelde

Spam omkring opfordring til at anmelde

April 17, 2024
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Reply from BGA.DK

Hej Valde,

Tak for din feedback.
Vi er da kede af at du er utilfreds med vores opfordring til at anmelde os. Det er altid helt frivilligt om man vil anmelde os, eller ej.

Ønsker du ikke at modtage mails fra os, kan du aldrig trykke "unsubscribe" nederst i mailen. Så får du ikke flere mails fra os.

Beklager uelejligheden. Vi håber du har været tilfreds med din handel på trods af dette.

Hav en dejlig dag.

Rated 5 out of 5 stars

God service

God service

April 13, 2024
BGA.DK logo

Reply from BGA.DK

Hej Allan,

Tusind tak for din flotte anmeldelse.
Vi er glade for at du har oplevet god service hos os.

Vi byder dig varmt velkommen tilbage til BGA.dk i fremtiden!

Rated 5 out of 5 stars

Super service og god kvalitet.

Super service og god kvalitet.

April 20, 2024
BGA.DK logo

Reply from BGA.DK

Hej Dorte,

Tusind tak fordi du har handlet hos BGA.dk og taget dig tid til at anmelde os.

Vi er glade for at du har været tilfreds med kvalitet og service!

Varmt velkommen tilbage og hav en dejlig dag.

Rated 5 out of 5 stars

Great service

Great service. The carrier lost my package (no info available after 2/3 weeks). After contacting customer service, they reissued the order. I received my new package within 3 days.

April 7, 2024
BGA.DK logo

Reply from BGA.DK

Hello Eric,

Thank you very much for taking the time to write a review.
We are very happy to hear that you had a good experience with our customer service.

Welcome back in the future!

Rated 5 out of 5 stars

Fast delivery

Fast delivery

April 14, 2024
BGA.DK logo

Reply from BGA.DK

Hello Portia,

Thank you very much for taking the time to write a review!
We are very happy to see that you have given us 5 stars.

Welcome back in the future.

Rated 3 out of 5 stars

Udmærket produkt

Udmærket produkt - men for lang leveringstid

April 13, 2024
BGA.DK logo

Reply from BGA.DK

Hej Villy,

Tak for din feedback.
Vi er da kede af at høre at du har oplevet lang leveringstid. Vi har 1-3 hverdages leveringstid efter afsendelse, oplever du at det tager længere tid, er du altid velkommen til at kontakte vores kundeservice en anden gang, så vi kan hjælpe dig undersøge hvorfor det tager længere tid.

Hav en dejlig dag ellers og velkommen tilbage.

Rated 5 out of 5 stars

Super

Hurtig levering og super kvalitet.

April 3, 2024
BGA.DK logo

Reply from BGA.DK

Hej Anna,

Mange tak for dine flotte ord.
Det glæder os at du kan lide kvaliteten af vores produkter.

Vi byder dig varmt velkommen tilbage i fremtiden!

Rated 5 out of 5 stars

Service

The online shop, delivery and online help was good

March 28, 2024
BGA.DK logo

Reply from BGA.DK

Hi Felicia, 

Thank you very much for the great review!
We are very happy to hear that you received good help and that you have had a good experience shopping with us. 

Have a lovely day.

Rated 5 out of 5 stars

Godt sted at handle

Godt sted at handle, er super tilfreds!

March 20, 2024
BGA.DK logo

Reply from BGA.DK

Hej Bente,

Tack så mycket för att du tagit dig tiden att lämna en recension.
Så kul att höra att allting har gått smidigt när du beställt från oss.
Vi önskar dig en fortsatt fin dag och varmt välkommen åter!

Rated 5 out of 5 stars

Fin information.

March 17, 2024
BGA.DK logo

Reply from BGA.DK

Hej Claus, 

Tak for din henvendelse. 
Vi er glade for at høre at du har været glad for at handle hos os. 

Varmt velkommen tilbage.

Rated 4 out of 5 stars

Okay ramme

Okay ramme, men til den dyre side.

March 17, 2024
BGA.DK logo

Reply from BGA.DK

Hej Niels,

Mange tak for din anmeldelse.
Vi ønsker dig varmt velkommen tilbage en anden gang.

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