BGAFOTOBUTIKK.NO Reviews 

4,231
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Both the off the shelf frames and passepartout, and the custom frames I have ordered have been of great quality for the price. Would recommend.

Company replied

Rated 5 out of 5 stars

I recently bought two plexiglass frames and was initially a bit disappointed, as they looked cloudy and scratched. After I mentioned this here, the store pointed out that there’s a protective film on... See more

Company replied

Rated 1 out of 5 stars

The online ordering process isn't great - once your order is placed, there is not information regarding expected delivery times. I ordered a custom sized frame, but due to its large size - someone sho... See more

Company replied

Rated 5 out of 5 stars

I had ordered a mirror, frame, passepartout and an art glass. The art glass arrived broken, and passepartout was slightly imperfect. I contacted BGAfoto and their customer care was fantastic. New item... See more

Company details

  1. e-Commerce Service

Written by the company

Norge største sortiment av rammer, album og posters (20 000+ produkter) - Alltid rask levering - Gode priser - Personlig kundeservice


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.3

All reviews

(4,231)

541 reviews in the last 12 months

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Rated 5 out of 5 stars

Supert

Rask levering, god kvalitet

January 20, 2024
BGAFOTOBUTIKK.NO logo

Reply from BGAFOTOBUTIKK.NO

Hej Olena, 

Mange takk for dit flotte review. 
Vi er meget glade for at du har været fornøyd med din handel. 

Varmt velkommen tilbage.

Rated 5 out of 5 stars

Good information and fast delivered…

Good information and fast delivered according to plan an product according to description.

January 15, 2024
BGAFOTOBUTIKK.NO logo

Reply from BGAFOTOBUTIKK.NO

Kære Stein,

Tak for din fantastiske feedback!
Vi er glade for at høre, at du er tilfreds med din oplevelse hos BGA. 

Vi ønsker dig en vidunderlig dag!

Rated 1 out of 5 stars

very bad quality

very bad quality, big gaps in frame joints.

January 14, 2024
BGAFOTOBUTIKK.NO logo

Reply from BGAFOTOBUTIKK.NO

Hello Parham, 

Thank you for your feedback. 
We are very sorry to hear that you received a product that was damaged. 
Please do not hesistate to contact us, for us to be able to help you solve this. 
You can contact us via email info@bgafotobutikk.no or via the chat on our website. 

Have a lovely day.

Rated 3 out of 5 stars

False oak frame…

Ordering was simple and delivery was easy. Disappointed that the frame wasn’t oak but an oak veneer (sticker) over pine. Very easy to miss in the website’s description. Not great value for a fake oak frame:(

January 7, 2024
BGAFOTOBUTIKK.NO logo

Reply from BGAFOTOBUTIKK.NO

Hi Nicole, 

Thank you very much for taking the time to give us feedback. 
We have both real oak and oak veneer frames, the information is always in the specifications on the product page. 
If you do not wish to keep the frame, we offer 90 days return policy and if you contact our customer service, we are always happy to help you find frames in real oak, if that is what you are looking for. 

You can contact us via our chat on the website or via email info@bgafotobutikk.no

Have a lovely day.

Rated 5 out of 5 stars

rask levering

January 8, 2024
BGAFOTOBUTIKK.NO logo

Reply from BGAFOTOBUTIKK.NO

Hej Dagmar,

Tack så mycket för att du delar detta med oss.
Kul att höra att leveransen till dig var snabb.
Vi uppskattar din feedback och önskar dig varmt välkommen åter!

Rated 1 out of 5 stars

The online ordering process isn't great…

The online ordering process isn't great - once your order is placed, there is not information regarding expected delivery times. I ordered a custom sized frame, but due to its large size - someone should have called me to inform me that it would be quite floppy. Needless to say, the frame has practically fallen apart and is warped.

September 10, 2023
BGAFOTOBUTIKK.NO logo

Reply from BGAFOTOBUTIKK.NO

Hi Lisa, 

First of all, thank you for taking the time to write a review. 
We are very sorry to hear that the frame did not live up to your expectations, and it should definitely not fall apart. 
Please do contact our customer service, if the frame you ordered does not function correctly. 
You can contact us via email on info@bgafotobutikk.no
Send us a picture of the front and back of the frame, then we will look into it. 

Have a lovely day.

Rated 5 out of 5 stars

Good customer service

I had ordered a mirror, frame, passepartout and an art glass. The art glass arrived broken, and passepartout was slightly imperfect. I contacted BGAfoto and their customer care was fantastic. New items were shipped out to me immediately and all my items are now perfect. I recommend purchasing from BGAfoto.

November 19, 2023
Rated 5 out of 5 stars

Rask levering

November 24, 2023
BGAFOTOBUTIKK.NO logo

Reply from BGAFOTOBUTIKK.NO

Hej Ann-Kristin,

Tack för din positiva review.
Vad härligt att höra att du är nöjd med ditt köp från oss.
Önskar dig en fortsatt fin dag!

Rated 5 out of 5 stars

Rask levering.

October 28, 2023
BGAFOTOBUTIKK.NO logo

Reply from BGAFOTOBUTIKK.NO

Hej Elisabeth,

Tack så mycket för att du tagit dig tiden att lämna en recension.
Så bra att leveransen kom fram raskt till dig,
Vi uppskattar din feedback och önskar dig varmt välkommen åter!

Rated 5 out of 5 stars

Superbra!

Rask behandling, god service

November 3, 2023
BGAFOTOBUTIKK.NO logo

Reply from BGAFOTOBUTIKK.NO

Hej Sagene Bokhandel,

Tack för din positiva review.
Vad roligt att höra att du verkar nöjd med hela köpupplevelsen. Det uppskattar vi att höra.
Önskar dig en fortsatt fin dag!

Rated 4 out of 5 stars

Rask levering

October 31, 2023
BGAFOTOBUTIKK.NO logo

Reply from BGAFOTOBUTIKK.NO

Hei Marit, 

Mange takk for dit flotte review!

Vi er glade for at ordren kom raskt frem. 

Varmt velkommen tilbage.

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