BHost Reviews 

18
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronics & Technology

Information provided by various external sources

BHost is a Linux VPS hosting provider, with data center locations in California, the UK and Netherlands. In July 2018, BHost was acquired by Mythic Beasts Ltd, a UK-based hosting provider with a reputation for excellent technical support. Mythic Beasts is working to improve the service and support offered to BHost customers. Please contact support@mythic-beasts.com with any queries you may have.


Contact info

3.0

Average

TrustScore 3 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(18)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam. Acuired a VPS for a year subscription. My server is not responding. Support and so called management do not reply at all.

Also, no skype and no phone to contact.

Scam company, they just take your money and run away.

May 12, 2018
Unprompted review
BHost logo

Reply from BHost

I'm sorry that you've received poor support in the past. As of 1st July 2018, BHost's services have been taken over by Mythic Beasts Ltd and we are working hard to greatly improve both the service and support provided. If you still have issues with the service, please do contact us at support@mythic-beasts.com and we'll do everything we can to put it right.

Rated 1 out of 5 stars

Awful experience

Awful experience. The worst support I ever seen. It literally does NOT exist at all.
I run 2 websites on their gold package. But my server is down for 2 days and no response from support at all!
All I have is this error message: An error occurred processing your request. The host is currently unavailable. Please try again later

My business is down because of Bhost. Stay away from them.

May 11, 2018
Unprompted review
Rated 3 out of 5 stars

Decent servers but zero support

The servers actually seem pretty good but they never answer support tickets which makes them seem highly suspicious. Even if you email them directly they just convert the email to a ticket and ignore it too. Basically I feel like I can't trust them for a paid service that pretends to offer support but actually doesn't. This isn't for a single ticket, this is 4 separate tickets across 3 months on 2 different accounts.

April 5, 2018
Unprompted review
Rated 1 out of 5 stars

BHost — 100% scam, worst support ever and 10kbs network speed

I have subscribed to the latest plan for VPS, bought 5 servers for a network of game servers and know what? They have suspended each of my services without reason and I have to issue refunds to all my customers.

Additionally, THEY CLAIM TO HAVE A 1GBPS NETWORK and they only offer you a 10kb/s network, no jokes. I had to wait two months for an answer to the ticket complaining about their network speed and they havent even resolved this issue yet... hey have said they wull have it fixed within the next week because of a carrier thing and they never did, it hapenned another month then and the network was WORST

100% scam they dont answer my tickets I may say 0/0/0/1 support (i believed they had 24/7 but its just a way to gain customers)

I dont want refunds I want my precious data back and i want to bring back my game servers hosting company back

November 18, 2017
Unprompted review
Rated 1 out of 5 stars

Bad Servers Speed

I have subscribed to the Gold plan in order to get 1 GB/s speed, but what I had is less than 10 kb/s !! However, I have contact the support and they didn't respond to me till 7 days then they have refund me my money without replying my email at all or explain anything to me. It's just waste of time if you did think to join them. 7 Days of my time have gone for nothing.

September 12, 2017
Unprompted review
BHost logo

Reply from BHost

This review is unfair, we have thousands of happy customers who experience fantastic network speeds and we cannot be responsible for general internet / network conditions local to you as a client. As you were unhappy with the service, our team offered a full refund as part of our 100% satisfaction guarantee. Please see www.BHost.net/reviews to see that we have plenty of satisfied customers. We are sorry it didn't work out for you.

Rated 5 out of 5 stars

Solid, cost-effective VPS

I moved all of my personal online services to BHost in 2013 and have never regretted it. The small cost for a reliable, dedicated VPS service has proved to be just right for running everything that I need (websites, email, cloud server, etc.).

March 27, 2017
Unprompted review
Rated 5 out of 5 stars

Fast and Efficient Service

We've been using Bhost for several years now and can't fault the service. Spin a new VPS up in minutes, if not seconds. Support tickets for any queries are dealt with really quickly. Can't fault them.

March 6, 2017
Unprompted review
BHost logo

Reply from BHost

Thanks Paul for the great review. We appreciate your kind words. We're very proud of our excellent support levels and great server deployment speed. Typically a new VPS on BHost deploys within 30 seconds!

Don't forget our 24/7 support team is on support@BHost.net and email management@BHost.net if you'd like to pass any feedback to us.

Rated 5 out of 5 stars

When you need a reasonably-priced server quickly

The good thing about BHost is how quickly and easily you can spin up a server for various needs. For me I just needed a LAMP stack for a low traffic website, so it didn't make sense to commit to more than it needed. BHost gave me the perfect balance.

March 3, 2017
Unprompted review
BHost logo

Reply from BHost

Thanks Mike for this really great review, we're glad you found our service useful. As you say, BHost is a quick and easy way to spin up a LAMP stack. If you need any help please do not hesitate to contact our 24/7 support team at support@BHost.net

Rated 4 out of 5 stars

The better VPS Provider I have used

BHost has been the better VPS Provider I have used and in last couple of years I have tried many to find better provider for projects, but BHost has been most reliable and consistency for performance.

February 27, 2017
Unprompted review
BHost logo

Reply from BHost

Thank you for your positive review - our aim is to be the world's best VPS and cloud hosting provider. Please do not hesitate to contact our management team at management@BHost.net if you need any assistance from our management team.

Rated 4 out of 5 stars

Good service but bad customer suport

The service is ok but the customer support is nor good at all. The servers that I have went down for 2 days and I made a ticker for that and nothing until 2 days, when the service was on-line. We also have clients that rely on us and the fact that the server was down is more or less ok, but we need communication so we can talk with the clients further.
Another thing is why we can't have templates up to date? If I want Ubuntu 16 or the latest version LTS I have to configure that manual. It is also a little bit annoying.
The last thing is that we need some API to interact with the DNS, so we can add a client for hosting and we need the process to be full automated and I think with a API this is doable. Maybe you can implement it in the near future.

LATER EDIT: (reply to BHOST reply)
I think that you are doing a great job over all but like I said you customer support is really bad and the most annoying thing is the fact that you cover the bad customer support in a nice marketing campaign. So let me just prove this to you:

- On 5 May 2015 I wrote you on Twitter that "I wander if we can access the DNS through the API service in the near future?" and no answer to that. No answer.
- I wrote back on 24 May 2016 asking "Can you let me know when we will have Ubuntu 16.04 LTS for install?". This time someone replied on 25th saying "It should be available in the coming weeks. We are just waiting on Openvz to add it to their repository.". I have KVM but anyway ...
- Today is 25.02.2017 and there is no template available, you need to install it manually, so ok, you can do the job, but hard. In some way this is ok, but it is not professional from you guys. Just my opinion ...
- On 8 Oct 2016 the NL node was down and I've send you e-mails and I wrote on Twitter. I've send e-mails to all available addresses including management and because I have "direct access to our management team by emailing management@....." (ironic) after 2 days the service was online and I got an email and also a discount for my trouble over this matter. In that 2 days things could happen but no one bothered to send a e-mail and to say something ... anything...

I am a customer from 08.2014 so that is almost 3 years now and my customer ID is 5005. I hope that this detailed reply will not trigger any "operational problems" on my systems and you can see this like a positive thing and maybe we can grow stronger and better together.

February 20, 2017
Unprompted review
BHost logo

Reply from BHost

Hi Alecs, thanks for reviewing BHost. We're very proud of our excellent support levels so we'd need to investigate what happened here - please could you email management@BHost.net with some more details so we can find your account? Don't forget every customer has direct access to our management team by emailing management@BHost.net, so we'll definitely put things right.

We are planning on releasing updated Ubuntu LTS templates soon, please stay tuned! Lastly, look out for a revamp of our customer portal - we are definitely planning on implementing more API access so you can manage your virtual machines and DNS quickly and easily.

Glad you like the service which all our customers find extremely reliable and fast.

Rated 5 out of 5 stars

Top service, great simple VPS hosting

Really quick and easy to get VPSs spun up - great selection of OSs and service levels, and really handy guides provided for getting various services set up. Highly recommended.

February 19, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic and reliable

BHost has been a fantastic platform for our society to establish itself and grow. BHost give us flexible access to a dedicated virtual server to run our website on and build connected projects with. We have never experienced any downtime or outages.

February 14, 2017
Unprompted review
Rated 5 out of 5 stars

the best and affordable

It's many years ago when I was looking for my first VPS hosting. And I'm using BHost since. It's truly affordable, it's pretty stable, and provides me all what I need. If I think about it, I really can't recall when there was any sort of service hiccup last time.

February 8, 2017
Unprompted review
Rated 5 out of 5 stars

Trusted VPS with Excellent Bandwidth and Support

I've tried several hosting services in the past and have found BHost to be my favorite and the one I recommend to friends time after time. The service represents good value for money providing a solid, no nonsense VPS offering with tons of bandwidth and great support.

February 6, 2017
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough

We've been with BHost now over 5 years and can't fault their service and support. Great packages give value for money with a choice of locations for your server.
Service level is brilliant and the services are easy to set up with great supporting documentation
Blackdog Internet

February 6, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look