Great prompt service
June 24, 2026
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Medical Equipment Supplier
- Diabetes Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Supply Store
- Pharmaceutical Products Wholesaler
Written by the company
Delivering trusted diagnostics and health solutions across professional and consumer care BHR Biosynex builds on a strong heritage in diagnostics to support modern healthcare delivery across clinical, community and home settings. We provide a carefully focused portfolio of trusted point-of-care diagnostics and self-care health solutions that enable earlier decision-making, improved access and better patient outcomes. Working in partnership with the NHS, pharmacies, healthcare professionals and retail partners, we bridge professional and consumer care; supporting integrated pathways, population health and the evolving role of diagnostics in everyday healthcare. Tel: +44 (0)2476377210 or Email: info@bhr.co.uk
Contact info
1 Kingfisher Court, Hemdale Business Park,, CV11 6GY, Nuneaton, United Kingdom
- 02476377210
- info@bhr.co.uk
- bhr.co.uk
4.5
Excellent
14 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received product in timely manner
Received product in timely manner, product as described
May 18, 2026
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you for your 5-star review! We’re delighted to hear your order arrived promptly and that the product was exactly as described. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you for your 5-star review! We’re delighted to hear your order was delivered promptly. We really appreciate your feedback and are pleased we could provide the service you expected. We look forward to serving you again in the future.
Website was easy to navigate and…
Website was easy to navigate and purchasing was simple. My items were quickly despatched and received in a timely manner. Thanks!
June 1, 2026
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you for your fantastic 5-star review! We’re delighted to hear you found our website easy to navigate and the ordering process simple. It’s also great to know your items were dispatched quickly and arrived in good time. Thank you for your kind words – we really appreciate your support and look forward to serving you again soon.
Reorder no fuss.
I often reorder Cefaly replacement electrodes. I am very pleased with your service. I order online and in less than 5 days I get my order no fuss or hassle.
I would definitely continue to use your service and I love my Cefaly device it has changed my life. I have had it since December 2025 and have had fewer migraines and they are not nearly as painful as they used to be. I can take two Paracetamols and get on with my day.
Before Cefaly I would have a migraine about every 4 to 5 weeks which meant 3 days in bed and then feeling ill for the next week.
Would definitely recommend.
May 29, 2026
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you so much for your wonderful 5-star review. We're delighted to hear that you've had such a positive experience with both our service and your Cefaly device.
It's great to know that ordering your replacement electrodes is quick and hassle-free, and even more rewarding to hear how much Cefaly has helped reduce the frequency and severity of your migraines. Stories like yours mean a great deal to us.
Thank you for taking the time to share your experience and for recommending us. We truly appreciate your continued support and look forward to serving you for many years to come.
Our electrodes subscription order…
Our electrodes subscription order always arrives on time which is vital for my wife’s chronic migraine condition. BHR have always been a pleasure to deal with and we thank you for your prompt responses and delivery.
May 28, 2026
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you so much for your wonderful 5-star review. We're delighted to hear that your wife's electrode subscription arrives on time every time, and that we've been able to provide the reliable service you need. We understand how important continuity is when managing a chronic migraine condition, so your feedback means a great deal to us.
Thank you for your kind words about our customer service. We truly appreciate your continued support and look forward to helping you both in the future.
Great service
Ordering new electrodes is made so much easier as I don't need to remind myself to do it.
May 14, 2026
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you for your 5-star review! We’re so pleased to hear that our electrode subscription makes reordering easy and gives you one less thing to think about. It’s great to know the service is making a difference, and we really appreciate you taking the time to share your feedback. Thank you for your continued support!
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you for your 5-star review! We’re delighted to hear that you find the subscription easy to manage and that your deliveries arrive promptly. We really appreciate your feedback and are pleased to have you as a customer.
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you for your 5-star review! We’re so pleased to hear you found the ordering process easy, with good product availability and quick delivery. We really appreciate your feedback and look forward to serving you again soon.
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you for your 5-star review! We’re delighted to hear your order arrived the very next day and that you were happy with the service. We really appreciate your feedback and hope to see you again soon.
Had an exceptional service from this…
Had an exceptional service from this company throughout. The products purchased were as described & arrived in a timely fashion. One reason for this positive review is customer care & service. My contact with them has been easy both by telephone & email. Their response to my queries has been speedy & to my entire satisfaction. I have no hesitation in recommending this company.
August 11, 2022
Unprompted review
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you so much for your fantastic 5-star review. We're delighted to hear that you've had such a positive experience with us, from placing your order through to receiving your products.
Your kind words about our customer service team mean a great deal. We pride ourselves on providing friendly, responsive support by both phone and email, so it's wonderful to know we've been able to help and meet your expectations.
Thank you for taking the time to share your experience and for recommending BHR Biosynex. We truly appreciate your support and look forward to serving you again in the future.
Great Service
June 27, 2017
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you for your 5-star review! We're delighted to hear you were happy with our service. We really appreciate your feedback and your support, and we look forward to serving you again soon.
The postage and packaging is scandalous
June 26, 2017
Unprompted review
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Sorry to hear that you feel this way. We have found courier to be the most efficient and customer friendly option as we can track your order accurately. If you do have any questions then feel free to call our office team.
Excellent service and product
Excellent service and product, although would like another option for p&p other than the £7.65 one... I ordered on Friday and didn't get until Tuesday, so an ordinary delivery option would have been fine. The Cefaly products though, are a life-saver and worth every single penny. Thank you!
June 20, 2017
Unprompted review
Reply from BHR Biosynex (BHR Pharmaceuticals Ltd)
Thank you for your review and order. We have looked into alternative methods of delivery and we find courier to be the most efficient and customer friendly option. We're very happy that you are getting along with your Cefaly device, please let us know if you ever have any questions or concerns.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.