BHT CLINIC TEMA HOSPITAL Reviews 41

Dear Doctor Elnur Piraliyev and Medical Team,
I would like to sincerely thank you for the outstanding care and professionalism you provided during my bariatric surgery in Istanbul BHT Clinic. Your expertise and dedication made me feel safe and confident throughout the entire process.
A special thank you to the nurses for their kindness, patience, and support during my recovery. Your compassion truly made a difference.
I am deeply grateful to the entire clinic for giving me such a positive experience and a new beginning.
With heartfelt thanks,
Nodar Jimsheleishvili

I traveled internationally 24 hours flight to BHT Clinic Istanbul for scheduled procedures with Mecy Clinic, Dr Cem Yildrim annd his team, and unfortunately had a stressful and disappointing experience.

Before payment, communication was very attentive. However, after I informed staff that I was physically unwell and unable to proceed with surgery, the tone changed and I felt pressured rather than medically supported.

I had two procedures scheduled less than 24 hours apart. After completing the first surgery, the second was planned for 5 AM the following morning. I clearly informed the team that I felt physically weak and did not feel medically fit to undergo another operation so soon. Despite this, I was encouraged to proceed. I also received persistent late-night calls encouraging me to continue, which felt more like sales pressure than patient care.

For the second procedure:

• I was not admitted
• No medical service was provided

Despite this, my refund was not processed.

Repeated requests for invoices, receipts, signed consent forms, and a clear billing breakdown were not fulfilled.

Medical decisions should prioritize patient safety, transparency, and proper documentation.

Based on my experience, I cannot recommend this clinic.

I traveled from abroad to this hospital for aesthetic surgery. They called me saying a slot opened up because another patient canceled and told me to come the next day. I immediately flew 4 hours from Europe. Before the surgery, I experienced medical and safety-related grievances that caused me severe distress. My doctor, Şaban Çelebi, did not show any close interest; they were busy with other surgeries at the time. The doctor was very cold. I didn't see a physician who took ownership of their patient. My trust was broken, so I canceled the surgery. I experienced a huge disappointment. They charged me nearly €1,000 for a standard blood test and the use of a waiting room. I do not recommend anyone come here from abroad for surgery. I had a very bad experience with the hospital management, the staff, and the doctor. In fact, I suggest you check the hospital's Google reviews. They deleted my comment 11 times. I absolutely do not recommend them.

I went to the BHT clinic to have a facelift. I needed to remove the sagging skin on my lower face. They didn't do the sagging lower part of my face, but after the surgery they said I would see results within 6 months. They gave me terrible scars and said that everything would be back to normal in six months. The surgery was in 2023 and I still have terrible scars that won't go away without surgery. The contract is with Dr. Cengizhan Ekizceli. When I returned to the clinic to have the scars removed, Dr. Cengizhan Ekizceli said that another doctor from his team did the facelift. The hospital invites students to pay them less. I still haven't been able to find out who did the facelift. I wrote a letter to the hospital several times complaining that they didn’t do anything (didn’t tighten) to my lower face, they disfigured me (left scars in the area between my eyes and temples), they didn’t do a forehead lift, but I didn’t receive an answer. I came to Istanbul several times to have them remove my sagging skin and remove the scars. But they didn’t want to correct their mistakes. They told me that I could see another doctor in their clinic and pay for a new operation. When I asked to see the head doctor to file a complaint, the customer complaints department wouldn’t let me see the head doctor (they said he wasn’t there, etc.). They also told me that if I came to the hospital and asked to see the head doctor, they would throw me out of the hospital because I was causing concern to other hospital clients. The attitude was rude and lawless. In December 2024, I contacted the Foreign Citizens Complaints Department of the Ministry of Health, there was no answer and apparently there won’t be one. if you want students to practice on you and disfigure you, then contact this clinic to Dr. Cengizhan Ekizceli. And in general, think carefully before going to Turkey, will you be able to prove anything in a foreign country if you are disfigured. I will not remove this review under any circumstances. Now we are making a video about this clinic and will distribute it all over the world. Of course, I will have to contact another plastic surgeon after what was done to me in this clinic, but I want to protect other people.