Bhumi Organic Cotton Reviews 201

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items like bed linen, clothing, and towels are well-made, durable, and maintain their performance even after numerous washes. Many appreciate the company's commitment to sustainability, highlighting the use of organic materials and conscious production practices. People also frequently mention the comfort and luxurious feel of the products, with some stating that they have become long-term customers due to their satisfaction. However, some customers also noted issues with order fulfillment and customer service. A few people experienced significant delays in receiving their orders, particularly during sales periods, and expressed frustration over a lack of updates or dispatch notifications. Additionally, some reviewers were not happy with the customer service, citing unresponsiveness to emails and difficulties in resolving issues like receiving faulty products.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the... See more

Quality

Users describe positive interactions with quality, highlighting that many products are thoughtfully made,... See more

Sustainability

Consumers find sustainability to be a significant positive aspect. Many reviewers appreciate the brand's... See more

Order

Clients share ambiguous opinions on order experiences. While some customers report quick deliveries and easy... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the customer service as... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent bed linen! I frequently repeat buy from Bhumi and have done so for a few years running. They use gorgeous organic materials and the design, fit and stitch work is all high quality. I also ap... See more

Company replied

Rated 5 out of 5 stars

I love the quality of Bhumi’s clothing. The fabric and fit feels amazing and you can really tell it’s well made. I’m also trying to make more conscious choices with my fashion, so it feels good suppor... See more

Company replied

Rated 5 out of 5 stars

I have now bought bedding and sleepwear from Bhumi for years - my favourites are the flannel fabrics for Winter, and cotton sateen for Summer. All products have performed brilliantly, even after many... See more

Company replied

Rated 5 out of 5 stars

I have ordered so many things with Bhumi from sheets, pjs, underwear, hoodies, cardigan, dressing gown and towels. Everything has been exceptionally high quality. There has only been one time somethin... See more

Company replied


Company details

  1. Bedding Store
  2. Underwear Store

Written by the company

Sustainable Bedding Bath, Basics & Sleepwear - Experience sustainable luxury with Bhumi. Sleep better knowing every Bhumi purchase has a positive environmental & social impact. All our products are ethically made in Fairtrade factories using premium organically grown long staple cotton, NO harmful pesticides, NO toxic dyes, NO child labour & NET ZERO carbon emissions.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

201 reviews

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1-star

Replied to 86% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

My new favourite pillows!!

I recently bought Bhumi’s Organik Kapok pillows and honestly… I’m obsessed.

They’re so soft but still supportive at the same time-like that perfect balance I didn’t even realise I was missing. I’ve been sleeping so much better, and even my husband noticed the difference straight away.

They feel really breathable and lightweight, but still give that plush, cosy feel. I actually look forward to getting into bed now.

Safe to say I won’t be going back… already thinking about getting another one 😌

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

When a customer asks you numerous times…

When a customer asks you numerous times to stop contacting them you need to respect their wishes. I never gave permission for you to spam me especially on a Sunday evening. I never signed up for you to contact me via sms whenever you feel like it. I do not want to hear from you, I am not interested in your sales or whatever else it is you keep sending to my mobile. I emailed you asking you to remove my details from your database and to stop contacting me but you didn’t do that. After receiving another spam sms tonight (Sunday night) I’ve been left with no choice but to leave this review. You left me no other option. Please respect customer’s wishes and please stop taking advantage of having customer’s contact details when they make a purchase.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

It’s like sleeping on a cloud

My first impression was how they're super soft and comfortable to sleep on. They are quite high, so are perfect if you're a stomach sleeper. I alternate between side and back, so they're a little too high, but otherwise great pillows. Good quality sleep is so important, so these are definitely worth the investment

March 20, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Hi Jade, thank you so much for taking the time to share your experience with us. It truly means a lot to know our pieces have found a place in your home and daily rituals. We’re so grateful to be part of your journey toward more conscious, comfortable living.- Apple

Rated 2 out of 5 stars

Will never buy from Bhumi again

Will never buy from Bhumi again, they have gone downhill. 4-5 month delays on everything, and that's after trying to get in contact with there non existent "customer service" to continually follow up. Even getting a refund will take months. Beyond ridiculous.. Such a shame because they used to have a good reputation and ethics.

April 14, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Hello SM, we're really sorry this has been your experience, especially with the delays and difficulty reaching us, and we would truly value the chance to make this right and restore your trust.-Apple

Rated 5 out of 5 stars

Bhumi experience is always a great…

Bhumi experience is always a great reminder to why we should invest in good quality products; they last forever and save you from buying more and more cheaper products which end up in the landfill due to short life, they are ethically sourced, clean fibres and clean process of manufacture.
The customer service is always excellent, friendly and kind and a pleasure to communicate with and the service is fast

April 1, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Hi Claudia, thank you for sharing this so thoughtfully, it means so much to know our approach and care have made your experience feel worthwhile and lasting.-Apple

Rated 5 out of 5 stars

Organic cotton YAY!🥳

I discovered Bhumi on Instagram after looking for organic clothing. I was excited to see that they do bedding and clothing all with organic cotton. Great service and product!!

April 14, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Hello Aimz, thank you so much for sharing this, we’re so glad you found us and that you’ve enjoyed both the pieces and the experience.-Apple

Rated 5 out of 5 stars

I love the quality of Bhumi clothing

I love the quality of Bhumi clothing, and knowing that it's sustainably and ethically sourced. It's not always easy to find brands that are so mindful of hormone-disrupting toxins and open about their sourcing

March 20, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Hello Indianna, thank you for sharing this, it means a lot to know our transparency and care in sourcing truly resonate with you and your values.-Apple

Rated 5 out of 5 stars

My sleep quality has significantly improved with Bhumi pillows

I recently purchased the Bhumi Organic Cotton and Organic Kapok pillows, and I couldn't be happier. The combination of organic cotton and kapok provides incredible support while staying breathable. It's amazing how well Bhumi pillows contour to my head and neck, allowing for a restful night's sleep. Also, knowing that they are made from eco-friendly materials gives me peace of mind. I truly feel the difference in my sleep quality since switching to these pillows! Each morning i wake up feeling well rested and energetic. I Highly recommend Bhumi pillows to anyone seeking to create a wholesome sleep environment for their family and loved ones.

April 9, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Thank you so much for sharing this, Michelle. It means a lot to know our pillows are helping you sleep more deeply and wake feeling refreshed while creating a healthier space for you and your loved ones.-Apple

Rated 1 out of 5 stars

faulty leggings twice with loose thread

Received a pair of leggings that had loose threads. Tried to get a replacement but it took two months and the colour I wanted was no longer in stock. Received another paid of leggings with loose threads again. Very hard to get them to do something about the delays as they said that their returns team are separate to the complaint team so they can’t just approve replacement or store credits

January 12, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

We are so sorry this has been your experience, Ashley. It is not the level of quality or support we aim to provide and we would really value the opportunity to properly resolve this for you.-Apple

Rated 5 out of 5 stars

Incredible bedding I have slept so much…

Incredible bedding I have slept so much better since getting the bed sheets and doona cover and they’re so soft and comfy. Great experience overall with the company my order came super quick.

March 31, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Thank you for sharing this, Brittany. We are so glad to hear you are sleeping better and that everything from the feel of the bedding to the delivery experience has been just right for you.-Apple

Rated 5 out of 5 stars

Organic Linen Done Right

I recently got some of Bhumi’s organic linen wear and I’m absolutely in love! The fabric feels so soft, breathable, and luxurious, yet still lightweight and perfect for everyday wear. The pieces are beautifully made, effortlessly stylish, and the quality truly shows, you can feel the care in every detail. Highly recommend if you’re after something sustainable, comfortable, and gorgeous.

March 28, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Thank you so much for this, Michelle. It means a lot to hear how much you are enjoying the feel, quality, and thoughtful design of our linen while knowing it aligns with what matters to you.-Apple

Rated 5 out of 5 stars

I love Bhumi clothing!

I love Bhumi clothing for its soft, high-quality fabrics and comfortable, flattering fit. I especially love that it’s made from organic cotton derived from sustainable, ethical practices. Everything feels thoughtfully made, and the pieces are breathable, gentle, and perfect for everyday wear. Their team is also great and so easy to communicate with. It’s a brand I feel good wearing and supporting.

April 1, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Thank you for sharing this, Lexi. It means so much to know our pieces feel as good to wear as they do to support and that your experience with our team has been just as positive.-Apple

Rated 5 out of 5 stars

Really happy with my Bhumi sheets

Really happy with my Bhumi sheets. I wanted something natural and low-tox, especially because I co-sleep with my kids and they’re always snuggled up in the bedding too.

They’re super soft, breathable, and just feel really nice on the skin. You can tell the quality is there, and I like knowing they’re made from 100% organic cotton.

Feels like something we’ll have for years, not just a quick buy that needs replacing. Definitely worth it.

March 31, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Thank you for sharing this, Nichola. It means a lot to know our sheets are bringing comfort and peace of mind to you and your family and feel like something you can truly rely on for years to come.-Apple

Rated 2 out of 5 stars

Yak customer service. Mislead adv. Some products mislead adv very wrong majour anndor many minors Most Produts cute.

Most Produts cute.
Some products not aceptable as firm pillows horrible, one hand towel is so scratchy, some clothes have complete different faulty size that di not fit as adv and usual sizes, would never bought it if i knew, the others hand towels wonderfull. Missing 3 orders for more then a month 30+ emails sent and still to recive the retun labal approved for the pillows and other items as well as Nsw ACCC LAWS AND ADV ONLINE, THEY CANT MISLEAD GREAT SEVRIVE AND FAST RESPONSE RESOLUTION NOR SIZES NOR EASY RETURNS AND ALSO IB THE RETURN PAGE THERE IS NO OPTION FOR REFOUND, THAT IS MAJOUR MISLEAD POINT AS ACCC HAS CLEAR RETURN LAWS WHERE COSTUMER HAS FULL CHOICE OF REFOUND REPLACE OR FIX, NOT THE COMPANY WITH MAJOUR FAULT ~ NOT OK FOR THE PURPOSE, ARRIVED DEMANGED, DIFFERENT THEN DESCRIPTION AND OR ADV, WOULD NOT HAVE PURCHASED IF I KNEW THE SITUATION AND OR STATE OF THAT ITEM, AND OR MANY MINOUR ISSUES THAT WOULD HAVE STOP FROM PURCHASE, ALSO NOT ACEPTABLE QUALITY, AS ONE TOWEL SCRATCHY WORST THEN EVER SEEN IN MY LIFE, UNDIES HUGEEEEEEE FIT 2 SIZES BIGGER!!! AND SOME TOPS 2 SIZE SMALLER, AND GREEN COLOR VERY DULL, YAK IN REAL LIFE, AND MORE. ZERO STARS CUSTUMER SERVICE. STILL TO RECEIVE THE 2 QUILTS AND 2 SINGLE BEDIINGS SETS AND OTHER ITEMS MISSING SINCE MORE THEN A MONTH!!!!!!!!

March 11, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

We are truly sorry for the frustration and disappointment this has caused, Sofia. This is not the experience we want for you and we would genuinely appreciate the opportunity to step in, resolve the missing items and returns, and make this right.

Rated 5 out of 5 stars

I love BHUMI organic !

I love BHUMI organic !

My observations ; ethical , quality products and lovely customer service

February 14, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Thank you for sharing this, MA. It means so much to know you value the care behind our products and have felt supported by our team along the way.-Apple

Rated 5 out of 5 stars

Kapok pillows…

I recently purchased the Kapok pillows and they've made such a difference to how I feel when I wake up. My neck feels supported and I rest easy knowing there's no nasty synthetic materials in my pillows.

April 1, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Thank you for sharing this, Carly. We are so glad to hear the support and natural feel of the kapok pillows are helping you wake up feeling better.-Apple

Rated 5 out of 5 stars

It was so great to find affordable brand…

It was so great to find affordable but great quality clothing and bedding that is made from organic cotton. You can tell straight away from the feel of the items that the quality is amazing! I purchased some flared pants and they are so incredibly comfortable like a second skin!

March 31, 2026
Unprompted review
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Reply from Bhumi Organic Cotton

Thank you for sharing this, Mady. We are so glad you found pieces that feel this comfortable and that the quality stood out from the very first touch.-Apple

Rated 5 out of 5 stars

I've been searching for bed sheets that…

I've been searching for bed sheets that actually live up to the hype, and Bhumi delivered in every way. Signature Sateen sheets. Off white colour. The quality and softness are next level - honestly the best sleep I've had in years. What I love just as much is knowing they're made with sustainability at the core. You can feel the difference in the fabric, and it feels good to support a brand that genuinely cares about the planet. Would absolutely recommend to anyone looking to invest in their sleep and make a more conscious choice for their home. ⭐⭐⭐⭐⭐

March 27, 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you for sharing this, healthygirlanna. We are so glad to hear the sateen sheets are making such a difference to your sleep and that the care behind them resonates just as much.-Apple

Rated 5 out of 5 stars

Already made my second order!

I’m obsessed with my Bhumi Organic Cotton pieces! Shipping was super quick, and everything feels so soft, breathable, and beautiful on my skin. My fiancé loved them so much she immediately wanted to order more too. The customer service has been incredible, friendly, helpful, and easy to deal with. I’m already excited to shop with Bhumi again!

March 23, 2026
Unprompted review
Bhumi Organic Cotton logo

Reply from Bhumi Organic Cotton

Thank you for sharing this, D B. It means so much to know you are loving the feel of your pieces and that the experience from delivery to support felt just as seamless for you both.- Apple

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